Hotels near Ecopark Kantun Chi, Solidaridad

Stayed for 2 weeks at the end of September, our first visit to Mexico and had a great time. When we arrived at the hotel we got a welcome drink and the staff on the front desk were friendly and gave us our keys and the cards to collect our pool towels. The bedroom was spotlessly clean, very spacious, a well-stocked mini bar, and plenty of towels to use in the bathroom. The safe was free to use and also in the bedroom was an umbrella and an iron and ironing board. The balcony had plenty of room to sit out and a small drying rack which would have been better if it was slightly bigger as you cannot hang anything over the balcony. The pool area was large, the pool to the right of the bar was the noisier pool as that's where the activities took place however if you don't want to join in and have a quieter holiday then the pool to the left is far enough away. The staff from the bar come around the pool taking your orders and also come around with a trolley to make your drinks at your sunbed. The first week we were there you could go down later and get a sunbed, however the second week people seemed to put their towels on very early and we found there was a party of about 18 that put towels on but very rarely actually used the beds, so we had to get up early to get a bed which wasn't really a bad thing as we got the early morning sun before it got too hot. All the staff were very friendly, and the entertainment team were great a big shout out to Mauricio (hope that's how you spell it) as he always had a smile on his face and was definitely born for the job. The evening entertainment is good we also visited the Riu Tequilla at night especially on the Friday nights for neon night and white night which were fantastic and worth a visit. The food was excellent and always plenty of choice, wine and prosecco was always flowing with lunch and the evening meal and nothing was too much trouble for them. If you didn't want to go in for lunch then there is Pepes who does burgers, hotdogs, salad etc that you can sit on your sunbed and eat. We had great holiday and will definitely be returning.

Do NOT waste your money on this place. It is located right across from the extreamely noicy bare ‘Senor Frog’. It was impossible to get any sleep here because of the extreme noice. And this is NOT mentioned anywhere on ********** or their website. Also the place is worn down and dirty. I changed my room 3 times in one night. All 3 rooms had dirty/stained bedlinen/towels - very disgusting. It was dirty and does absolutely not categorize as a 3/4 star hotel in any way, shape or form. One of the rooms i changed to smelled so bad of either mold or pee..or a combination of both… We had booked 1 week in this place through ********** and unfortunately the hotel was not willing to refund our stay although they promise a totally different experience on **********. We checked out after one night and tried to get a refund wich the hotel refused. So we basically wasted our money. The standard of this hotel is VERY low and you dont want to waste your money here. Breakfast is included - but dont get fooled by this either. The breakfast is the most basic you can imagine and you have to go to another location for this. If you want a good vacation in Playa Del Carmen do NOT go to this hotel.

Stayed 5 nights and loved the resort. Small boutique adult only resort, very low key, off the beaten path. Rooms are huge, 900+ sq ft large bath tub middle of the room, huge glass shower with hand sprayer and oversized rain shower. Once we figured out the hot water, the shower was life altering! Large closet with plenty of hanging space shelves and digital safe. King size bed and couch, all leading to the room width glass wall/doors looking at the balcony and ocean. We had a pool level room but you are a few feet above the pool deck. 2 loungers, a table and the plunge pool on the balcony. And power open/close heavy blinds over the windows/doors-push a button on the remote and the room gets DARK! There is no beach directly in front of the resort, but either end of the pool deck has stairs to access the beach. Either side of the resort is beach, to the south is the nicer beach, and there is a message stand and vendor for scuba, parasail etc right next to the resort on the beach. The pool is the full width of the resort, infinity edge, ample chairs and several beds, first come first serve on the beds. We spent lots of time just hanging on the pool wall, sipping drinks, watching the surf, boats and people playing in the sea. The staff around the pool are very attentive, bringing you drinks, food, towels, whatever you need. With only 38 rooms, 2 max per room, there never was a lot of people around! Don’t see why you want on the menu-just ask and they can most likely provide. If you are a foodie, or need a ton of options, might not be right for You. There is just 2 restaurants, but they have a nice selection of menu items, it changed most days, and again if you ask they will meet most requests. 5 days and nights we found plenty of options, and we felt portions were fine, and quality/taste was good. We certainly didn’t lose weight! Karen was our concierge and anything we needed she saw to right away. Not everything was perfect. We struggled to figure out the hot water, the fixtures were a little odd and unmarked, and operated opposite from our first room to our second. But once we puzzled it out we had plenty of very hot water. A remote needed a battery, the shade remote was temperamental, but a smack or 2 and it would work. The big issue was 3rd day…the A/C quit working. We were leaving for the day for our one big excursion of the trip, and they assured us it would be fixed. We got back, they thought it was fixed, but it wasn’t. Maintenance immediately came back, worked on it for a while, and declared it beyond repair. But they immediately moved us to another room, so can’t complain too much, things happen. If you want a quiet, relaxing stay with great personal service, an amazing room, and not a lot of people around, this is a great choice. We are already planning a return trip in a few months

Non è sicuramente un posto di lusso però e centralissimo,proprio sulla quinta Avenida, è pulito e i ragazzi del personale sono molto bravi. È compresa una esigua colazione e il rapporto qualità / prezzo è buono. Può avere problemi chi ha il sonno leggero per la musica ad alto volume dei locali che ci sono vicini...

This time I stayed in two five-star all-inclusive hotels in Cancun, and the other one was the famous Hotel Xcaret Mexico ( hereinafter referred to as X). Compared with the hardware facilities and scenery of X, I recommend this Chinese tourist who is not familiar with Q. ) We went for Christmas, Q Hotels are less than half the price of X Hotels (of course X Hotels include amusement park tickets, not worth the price), not far from Xcaret Water Park. Environment: Q is a very special hotel, like living in the Amazon jungle in harmony with animals, peacocks leisurely walk next to the room, on the side of the road, luck will fly to the balcony railing of the room for you to observe up close; People with a heart can also see howler monkeys, giant turtles, lizards... People who are afraid of animals don't have to worry about being suddenly frightened, except that birds are basically surrounded in fixed areas. Landscape: The largest cafeteria in Q is next to a sinking garden, and one or two people choose a location close to the railings to eat. X is the garden and Q is the jungle. Food & beverage services: Q Hotel has a feeling of being at home, the waiter is more happy and easy-going, the wine is open to drink, the buffet is fresh and there are many, basically no waiting, usually not seafood (it is said to protect the sea), Christmas day big lobster, oysters eat, not stingy at all. In contrast, the waiters at the X Hotel are all feeling of taking money and money for people to eliminate disasters. There are not many people in the buffet and they have to wait. Looking at the place, there are actually few ways to eat and drink. Activities: The beach is an open beach and does not smell the fishy smell of other hotel reviews. For me, if there is a sea, the swimming pool is superfluous, but there are often atmosphere activities organized by the hotel in the swimming pool and the beach, and there are unlimited cocktails. There are parachutes and motorboats for various charges. It is recommended to sign up for snorkeling at the hotel when the weather is clear (around fifty knives), I saw turtles and lizards.

This was our first time visiting. The hotel was amazing and beautiful. The food and drinks were fabulous. Employees and staff were very helpful. Raul works at the main pool. Very good drinks and sevices. Carols works at main pool and always has fast service with drinks. Heraclio has a great personality. He will find you when needed. All of the staff around the restaurants and pools are very friendly and great to talk to. Find Dora. This lady is trusting and amazing. She will get you anything you need. Very approachable. Everything is very special if you need it to be.

Insanely beautiful hotel. The rooms are amazing. Service, beach everything is perfect

Fair price, clean, extra friendly staff, ok continental breakfast in a very beautiful place (l'embasciata d'italia). We were afraid of the noise both from 5th ave and from the restaurant in the morning. I guess we were very tired everyday and had a wonderful night sleep. There was noise indeed from 5th ave but nothing extraordinary. Didn't even use earplugs (though I still recommend bringing good quality ones).

As the Banyan Tree service did not have to say, that is, the charges are expensive, even the expensive is not good for hygiene, the pool villas, the small collapse in the yard can not lie, placed in the corner of the eaves do not say mosquitoes There are many ant bugs and a lot of spider webs. It looks dirty. The colony is also covered with insect secretions and spider webs. The partitions in the room are all gray, which makes people feel uncomfortable. And if it is too far to go to the beach, it is not convenient. It can only be said that this Banyan Tree is relatively backward, not as good as the nearby Viseroy.

Unfortunately for us our booking coincided with the hurricane so we arrived a day late but that is the fault of Mother Nature! We visited when the resort first opened and were blown away with the place so we had no hesitation in booking again for my 50th birthday trip. The rooms are definitely worn down a little now and the room albeit functional in every aspect had a very stale smell upon arrival. This did get better because we basically had the air con on ALL the time! The fridge had soft drinks and beer but nothing for me, no wine. Coffee was available in the room which was a plus. The restaurants were very good, our favourite the Italia Castitas was our favourite closely followed by Kampai and Haab. Jade wasn’t particularly good and our steak at Santa Fe was extremely fatty. Breakfast buffet was great and food at the Palms on the terrace was very good. Lunch time buffet wasn’t very good - twice my husband was served an exceptionally rare burger without asking for it that way and I had salmon that was seriously undercooked and could not eat. Considering this is a family resort I found this shocking. The bars….. Sling bar was just horrendous. The first time we went in there I asked for a bar menu and was told they don’t have a drinks list. I asked for a Bellini and he shook his head and said he didn’t know what that was - amazing seeing as they have a bar called Bellinis! I had to tell him what it has in it! We went another couple of times for a drink before our evening meal and there was no bar staff to be seen anywhere, we left after 10 minutes. Bellinis bar was fabulous but again no drinks list, the only bar in the resort we found one was the pool bar where the service was fantastic. The swing bar was lovely. We had a fabulous trip for my birthday but despite my husband telling a number of people, no extra effort went into my celebration, by the way of our room or at the restaurant. Just a small ****** but it would have been nice to have been made feel special as we have previously at other resorts. We spent our time mainly on the beach but when I say beach it’s very very small, if the beach is your thing then this resort is not for you. The staff keep on top of the seaweed but the concrete blocks are an eyesore. The eldorado resorts have even less beach it’s more or less straight from concrete to sea. That said I did enjoy my morning walk along the coast. We had an amazing week but I doubt we will return if I’m honest. Louis was our favourite staff member he went above and beyond to make us feel welcome.