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GGuest UserWe have stayed at hotels located in or very near major airports. Some have been good, but we have found those actually in the airport usually practice treating guests as prisoners who don’t have other good options. Service there is usually average at best and care of the property is often marginal. Not so with the Sapporo Portom International. We wish every major airport in the world had a hotel just like it. It is new, modern, comfortable, well maintained, and run by a professional helpful staff. Our room was a Superior Twin, a typical shoe-box shaped hotel room, this one on the big side. Those who frequent hotels know the typical shoe box room will suffice as long as it’s clean and the water is hot, but you also probably notice some owners do a lot more than others with their rooms to make guests comfortable. This room has all the latest high tech, from lights to tv to curtains to outlets for charging. There’s a safe, fridge, and nespresso coffee maker. The bathroom has a little wet room with separate tub and shower. However, unlike many Japanese hotel wet rooms we encountered, the shower was western style (rather than the onsen-style with both shower and faucet, sitting stool and big bowl). However, if you want an onsen bath, the real thing can be accessed on the 4th floor of the hotel where there is everything you need to cleanse and then soak in a public bath of hot mineral water. The hotel also appears to be designed to facilitate quiet and rest. It’s purposely dimly lit and located at one end of the international terminal away from other airport services. It has black-out curtains. The location, which helps keep it quiet, is about 15-minutes' walk from the domestic terminal where most of the airport’s services are located (just a Lawson's convenience store nearby the hotel as well as a Visitor Welcome Center type place). Even if your itinerary doesn’t take you to the domestic terminal side of the airport, if you have time, you’ll likely want to peruse the many shops and restaurants over there. If you’re technology challenged, make sure to quiz the staff member who accompanies you to your room on room features and how they work. At checkout we were provided an airport cart and they loaded our luggage on it for us. This cart together with moving walkways between the international and domestic terminals removed a lot of the burden of crossing the airport on foot with luggage. We wanted to avoid rushing from the Sapporo city center to catch a 40-minute train or taxi to the airport for an early morning flight. The Sapporo Portom International was perfect, plus it afforded us a final onsen experience in Japan. Please build more.
GGuest UserTruly a world class onsen resort! My partner and I booked a 2 night stay and was truly taken care of with dignity by ALL of the staff members we've interacted with. The minute we drove into the compound, our car was politely taken over by the valet staff, and luggages handled by their concierge - we literally completed check in without the hassle of finding a parking spot or dragging our luggages around. Every staff member, and I truly mean all of them, made sure they greeted you and ensured that you have everything you need. I highly recommend going for the Kaiseki Meal at the Japanese restaurant within the compound. We were taken care of by 中谷-san, who does his best to converse with us in English and made sure we know what we're consuming. Food was delicious, well-plated and very fresh. One thing to note - this is a superbly well-maintained onsen resort that probably has been established for many years now. Given the age of the facility, you won't be finding modern fixtures like USB outlets and cable TV in the room. Nevertheless, the beautiful and well-kept interiors would certainly make up for that. You'll also find amenities like sewing kit, nail clipper and even indigestion medicine (wow!) in case you ever need them. Highly recommended if you're in Hokkaido!
GGuest UserLikes: Hotel allows you to choose the type of pillow you would like - there is a rack on display at the hotel lobby and you can just take what you prefer! Good choices too - e.g. down pillow, sponge pillow etc. JR Inn Chitose is very centrally located just next to the Chitose JR Station. There are two 7-Elevens just outside the hotel - very convenient for buying breakfast items which you can then microwave back at the hotel on Level 2. There is also an indoor hot bath on Level 2 of the hotel. There is free parking on site if you have a car. The room is very clean, about the size of other Japanese hotel rooms. Toilet is Japanese-size but very clean and well appointed. Disliked: Breakfast option at the hotel is very limited. There is a Yayoi restaurant next door to the hotel and connected by an internal door. From early morning, the Yayoi only serves hotel guests and it has a basic breakfast set menu for 900 yen. Price is ok but the set doesn't taste so good. Can try once but after that you may probably prefer 7-Eleven!
DDamjanThe hotel, which is a few minutes' walk from JR station, is convenient for those who need to get to the airport early or who arrive late and want to find a decent place to sleep. AEON department store/supermarket and convenience stores are nearby. The room is clean enough but dated. There are only one or two sockets in the room and none by the bed, which does not meet the needs of tech-savvy travellers.
Breakfast is average. There seems to be a standard selection, but the quality of the various items varies and some are disappointing. The best items were the pastries, freshly baked in front of the guests.
EEva.Helihuathe location is super, you can access the hotel lobby from between counter E to F on level 2, the lobby is on level 3. Breakfast is average , not a lot of choices compared to other Japanese hotel breakfast , but the staff is very helpful and nice.
LlililohHuge room esp for grp of 4. Near restaurants and mall.very convenient to walk to all. A very good yakitori just 100 m down .i would recommend if you need to catch early flight
TT7314KE_A great hotel on the way to the airport, stayed for one night, the hotel is not big, the rooms are also tiny but everything is necessary. The hotel is near the subway branch, you can get to the center or airport if the flight is not very early. The staff was very responsive, we were with ski equipment, we were allowed to leave it down to not drag it into the room, so we asked to call a taxi in the morning that would take us with the equipment, the taxi was exactly at the time. There is a thermal pool on the first floor, as well as everything necessary up to the haircut. Nearby, a huge supermarket and one stop atlet. On the last day we managed everything)
GGuest UserThe hotel is a 2 minute walk from the Chitose station, which is 15 minutes and 2 stations from New Chitose Airport. Reception is friendly and efficient. The room is clean and comfortable and absolutely very good value for money. Downstairs is a restaurant, and although everything is in Japanese, it can quite easily be mastered with the present day’s apps for translation. The service is very friendly and the price is more than good. We had several lovely dishes and a lot of cold beers and were still surprised how modest the bill had run up. In the morning a shuttle bus to the airport is offered at various time intervals, it takes you there in about 15 minutes. Excellent place to stay in its class.
MMagnus TanVery solid option for an overnight stay before flying out in the morning, just over 5 mins walk from Chitose Station. I contacted the hotel during booking to reserve a spot on their airport shuttle service and it worked out very nicely. My seat was confirmed when I checked in. The room was small, as to be expected, but I was pleasantly surprised at the number of outlets available. I think there were 3 at the desk and two more at the bedside, not to mention a USB-A port as well. The only amenity the room was missing was a safe and during my stay, the hotel only turned the heating on, so I had to open the window to cool the room. The only thing was, my room was on the second floor and the roof of the first-floor lobby was outside my window, so I could climb out of my window onto that roof. Be mindful of when you open the window, for security reasons.
GGuest UserThis is an inn facing the shore of Lake Shikotsu. Lake Shikotsu never freezes, and the inns are open all year round. The inn was located in a corner of Lake Shikotsu, and we encountered many wild animals. (Deers, foxes, etc.) The open-air bath is linked to the water level of Lake Shikotsu, and the water level in the bath changes depending on the day, giving it a natural feel. The water is deeper than expected, so be careful when taking a bath with children. From the open-air bath, you could see Lake Shikotsu and Mt. Tarumae in the distance, which was very soothing. It's nice to have a sauna as well. It was handmade and you could feel the owner's love for saunas. Breakfast was a buffet, but some of the menus were difficult to understand, so I hesitated. I thought it would be good if you could add some explanation. Personally, I really liked the quality of the spring water in the bath. It's open all year round, so I'd like to visit in the winter next time.
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