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Explore honest ratings and real traveler reviews to help you find the perfect stay
4.6/5
Outstanding
GGuest UserOur stay was great like our previous stays, the service was excellent especially the front desk staff. The hotel as usual was very clean & the towels were all new or almost new. The only thing i can suggest are to change the light bulbs a little bit brighter & your complimentary slippers acbetter quality. Also ur water pitcher should have a cover. These are not expensive but will make your gursts happier. Thanks a lot😁
GGuest UserShiba Park Hotel is a beautiful, clean, quiet, elegant, fairly priced, stylish & cozy place. The rooms are large enough and the bathroom is modern, with all the amenities. In the room there is a safe, a large TV, comfortable sleepers and 2 brown cotton robes to wear when relaxing. We recommend to stay in this hotel to any tourist visiting the city, as it’s close to Daimon subway station and to many other attractions (Tokyo tower and Zojo-ji temple). Nice service, although the receptionists are a little slow. At floor 4 there’s a self service laundry (washer, drier and ironing board) that you can use with just 400 yens, at floor 8 there’s a water dispenser, and at floor 5 you can find a vending machine with cold water, sodas and beer! You can drink unlimited free coffee and tea at the main floor, and there’s a full restaurant at the entrance.
GGuest UserExcellent hotel and special mention to Justyna
Location: Prime spot in the heart of Shinjuku and one minute walk to Shinjuku station exit 4, and less than five minutes to other exits.
Room: Extremely clean, modern, spacious, fantastic housekeeping.
Facilities: Washing machine, dryer, hot/cold water dispenser.
Service: Top notch hospitality from staff who are very friendly and courteous – special mention to Justyna who was extremely helpful with my queries days leading up to my check-in, as well as throughout my 7-night stay, and she always ensures that my requests are fulfilled promptly. Thank you Justyna and team!
NNeeraGreat hotel stay
Pros:
I enjoyed my stay at the hotel
Good sized rooms
Free shuttle to Disneyland and Disney sea
Good location - close to Shinjuku station (take the back entrance)
Gym was sufficient
Limousine bus stops right outside the hotel.
Lots of hotel amenities included
Great view from the room
Cons:
The bathtub leaked a few times
CCielYukiThe uniqueness of this five-star hotel is that it offers unparalleled comfort and first-class service. Whether you are traveling for business or vacation, we can meet your needs here. I was impressed with the modern amenities and thoughtful details in the hotel room. What's more worth mentioning is that the hotel's waiters always maintained smiles and enthusiasm, which made me feel more cordial and warm. If you are looking for a quality five star hotel then this hotel is undoubtedly your best choice.
TTomas RuneI enjoyed staying in Other a space very much. I think I have never experienced so service minded personnel as in this hotel. I want especially to mention Yukari and Satomi - you are stars. Support to purchase extra bed mattress an oillow to arrange many activities for me - making changes if arrangements wit a smile. Incredible Yukari - sad that u were not in hotel when I left.
Ppraty-pp👍 good. And recommended. The hotel is perfectly located right next to the Akihabara Station. 🚉 the location is great not just for the connectivity but also shopping - Yodibashi Akiba for all electronics. There’s UniQlo, GU, and a lot of restaurants nearby.
Typical of Japanese hotels, the room sizes are quite small. It’s difficult to open two luggage at the same time. 😢
The room was clean, bathroom good as well. Bathtub 🛁 is good 👍.
AAnonymous Userstayed at the hotel for just 2 nights. it is okay for little days. location is walkable distance from train station and alot of things nearby. room is smaller than it looks but still managable for a family of 3. would come back here if it is a short stay.
service staff was amazing and had alot of free amenities for guests.
bathroom cleanliness was okay but on the last day noticed that there was seaweed floating in the bathtub and next day appeared at sink. didnt tell receiptionist as i figured we were leaving already and they will do a cleanup.
HhitoyinGood location and it is convenient to 東銀座站, and it is 10-15 mins walk to GINZA SIX. Good service provided by staff. Although the room is a bit small, I had a good sleep in the bed. TV is only provided with YouTube, which is ok. I would definitely stay here again.
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