I stayed at this hotel close to Kamakura Station this time on a day trip in Kamakura after a long time. The weather was good and I was looking forward to the next day's Kamakura walk. First of all, the entrance of the hotel was difficult to understand and left to right. The floor display of the elevator is difficult to understand. The construction is fashionable, but the moving line from the elevator to the front desk is bad and narrow. The target is young. There may be some mistakes that I didn't read the terms of use firmly when booking the net, but the attitude of the woman who responded to the check-in was the lowest. Because it was a reservation in the prefectural people, I was asked to present a certificate of vaccination, but when I told him that I didn't bring it, it was said that it meant ”I can't stay without anything to prove” Because it is said that something can be proven, when I look for an email that came to the vaccine, I see a paper with a fluorescent marker on the sentence posted on the reservation site I just said, ”It's written here!” I found him angry at the attitude, but I came to Kamakura, and I didn't see the document because it was bad, and I was looking for an email by two people, and the staff came I came to say, ”I don't accept it, but I will respond only this time.” I came with Kachin! I checked in with a smile, saying, ”I'll be thankful.” I think there is a way of saying things as a customer service business, even if there is a mistake here. It was quite high pressure and I was sorry as a fellow to the way of saying things from the top and the attitude and expression of the eye. If you are staying in the prefecture, please read the conditions of use. laughter