My disheartening experience at this establishment, which purported to offer a luxurious and hospitable ambiance. Unfortunately, the reality fell far short of these expectations. The most egregious flaw was the deplorable conduct of the staff, who exhibited an appalling lack of courtesy, particularly towards individuals deemed aesthetically unconventional. The discrimination based on appearance and attire was nothing short of abhorrent and tarnished the supposed prestige of this establishment. Furthermore, the malfunctioning intercom system further exacerbated the already deteriorating situation, rendering communication with the staff an arduous task. Regrettably, when I sought to voice my grievances and concerns, my complaints fell on deaf ears. The utter lack of response and action on the part of the management only served to compound my dissatisfaction. My visit to this hotel was marred by a litany of issues, including abhorrent staff behavior, a malfunctioning intercom system, an alarming indifference to customer feedback. I would advise prospective guests to exercise caution before considering a stay at this establishment. This is not a place to stay if you are a professional, and love your self esteem, and have to stays for a longer duration in a hotel accommodation.
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