Hotels near Toku Saheber Bagan Bari, Kolkata

I shall start from arrival at the hotel. We were a family of four who had booked two rooms at the property. We arrived around 14:30 Hrs (at least 30 mins after the designated check-in time). First of all, although the check-in desk at the hotel is quite huge, there were only 3 staff members ***ning the desk, all of them occupied. We had to wait for around 15 mins, looking here and there like *****s with our bags on before someone greeted us. And I do not mind waiting for check-in; what I do mind is that despite multiple staff members seeing us wait, not one of them acknowledge our presence and asked us to take a seat and wait. They would all look at us and carry on. Forget a warm smile, forget a namaste, we were made to feel like fools just standing there without anyone attending to us. When we finally did get a chance to check in, we were given two adjacent rooms. The key to one room was handed over to us, and we were told that the second room is not ready yet and that as soon as it is ready the key would be sent to us in our room. We said okay and moved towards our room. Once in our room, all four of us sat waiting in one room for around 45 mins for the key to the second room. We were not able to unpack because we wanted to unpack in our respective rooms. Tired and hungry, we left the hotel to get ourselves some lunch and some sightseeing, hoping that by the time we return our second room would be ready. When we returned and asked for the key to the second room from the reception desk, we were told that the room that was allocated to us had been now given to someone else -- and we were given some other room that was ”close” to the first room. I understand that asking for adjacent rooms is a mere request and not a right. But had we been given a ”close” room earlier, we could have gotten the keys earlier at the time of check-in! We waited for a room for so long, only for it to be given to someone else. Fast forward to the next morning's breakfast. The spread was quite good and quite diverse in variety. However, again the entire staff at the breakfast looked tense for some reason. And they kept messing up with live counter orders. No one had a smile on, no one welcomed you with warmth, and no one made you feel as if you were staying in a 5-star hotel (which The Lalit considers itself to be). Our entire experience with The Lalit was below par at the very least. It was not the kind of experience you would expect from a branded property that so conveniently calls itself a luxury 5-star property. I honestly feel for the money that I paid, I could and should have gotten a different property and that would have been definitely better. For the foreseeable future, and till things change, I do not see myself staying at any Lalit property.

Not up to the mark and very satisfied not up to the mark rooms or small bath rooms or not good price is higher u can go direct and u will get cheaper hotel bathroom sleeps

Property point of view it is very near to the airport. As it is beside the jessore road town buses, taxis, autos, totos everything is available just infront of the gate what to say about the delicious food! very very tasty and higenic. Room service is excellent. The hotel boys are always ready to serve. Within no time they reach and ask what you want sir. That's why my opinion is that it is an excellent hotel in kolkata

This is a lodging in the southern part of Kolkata. While the metro construction around the area shows India's development, there are rows of shacks. There is a shopping center called Acropolis nearby, which also has a food court. The rooms are spacious and clean. Please note that the mattresses are hard. Although 1,200 yen is on the expensive side for a dormitory, it was worth it as breakfast was included (and there are few places to eat nearby).

We had booked 35 rooms in the month of September'23 for our marriage party in 18th-20th January'24 for 3 days. Just 1 week prior to our check-in we get a call from the hotel that there is sewage problem in all the rooms above 2nd floor due to which they had to shut down all the floors and they cannot honor our booking and have to shift us to another mediocre property about 1 km away. Due to peak marriage rush we were helpless as it was last moment and had to agree. They provided us with 10 rooms at Regenta Inn Larica and 25 rooms at NPG Hotel Kolkata. We were shocked to see that another marriage party was checked in on the same day at the hotel. The hotel did not honor any of the commitments that were agreed upon. Our marriage party was divided and all our functions were spoiled. The banquet hall on the 1st floor was not provided, instead a smaller banquet was provided on the 7th floor with no amenities. Our caterer was threatened to vacate the kitchen on the same day for the other party's caterer. All the staff misbehaved with my father-in-law and all the elders making it the worst experience. We were humiliated infront of everyone whom we had invited for the wedding. This hotel and it's management are fraudsters. These greedy people destroyed our whole marriage experience. Please do not book in advance with this property, these people have no ethics, they can go down to any level to satisfy their greed.

Hotel relax is one of the best hotels in this college street road, kolkata. All the staffs are good nature d and laborious. They treat the customers very well. Good food, according to their choice, are available. I like the food very much.

It was pleasant to stay at this hotel but some needs to implemented including food. 1. Kindly provide whiper for washroom cleaning once bathing it will be very wet so that we can clear those water on the time but can't contact everytime for room service for cleaning. 2. Air/Room freshener must be available always so that we can feel fragrance while any guest or couples enter into room but for this also can't contact for housekeeping everytime we need to feel good . 3. This is my 3rd time visit in this hotel and I really liked food both times when I was here but this January 2024 it was not as good as last time. Quality wise as well as quantity wise there is some difference since the last visit. 4. Washroom door was not good not able to close completely. Needs to be done before allocating rooms so that there is no need to contact receptionist for these repairs. Once I got in already hotel team has contacted me for repair works but time was not matching as I mostly stay out.

Nice experience but the location is not suitable for all. Rooms are clean and tidy. Room service is very good. Good behaviour. Walkable to new market and metro station

It was a good 5-6 days stay. Hotel’s food is good. Room was clean and the services were good. They allow zomato and other delivery services if you do not want hotel’s food.

The Hotel rooms are really marvelous about decorations. And the food is really worth of the money. And the helping of every member from ”Arrival to Departure” thereby. It's a such of heavenly feelings on there. ❤️While you will have seated on the Restaurant. Which is on the road fence side. I thought the real American version , whichever I was in India. The place is too soothing. And the each people & about hotel managements are managing everyday's of their stuffs particularly.