Hotels near Rubber Board Bus Stop, Kottayam

Maintenance is very poor. House keeping staff doesn't know whether basic amenities such as TV/AC are working or not. In majority of the rooms plug points are not in working condition. Reception executives should listen to customer concerns. Their way of coordination is very poor. This hotel seems to be international. But we don't see minimum basic standards being maintained. Management/Hotel owner should monitor the hotel condition frequently and should fix the problems raised by the customers. Overall it is a very bad experience to us. People visiting this hotel for the first time please think before you opt.

Me and a colleague booked this resort for a 1 night stay on 18th September through MMT as part of a business meeting with a client based out of Kottayam. We were traveling from Bangalore and reached the resort at 12pm as per the check in time stated in the booking confirmation, but from reception it was told that they've recently changed the check in time to 2pm however it wasn'tcommunicated to us. After talking and waiting for about half an hour they've alloted the room. Below are our specific experience at Paradise Resort, Kumarakom: 1. Food options in the menu weren't available. Said that there is a party going on for another group, so cheff is busy with that and only limited items are available for other guests. 2. We were having a beer sitting at the varantha of our cottage. Then a staff came, said that he's the GM of the resort and told us there is a police officer and group of friends staying in the resort (two cottage after ours), so we cannot have beer in our cottage's varantha. But this group of people were enjoying drinks in front of their cottage and walking around the property with liquor. So we had a little bit of argument, and our point was ”the rule within the resort should be same for all guests.” The GM wasn't ready to accept that and behaved us in an unprofessional tone. He was often saying he's the GM, also said that they've contact with politicians, police and local leaders, so if you doesn't want to stay then you should leave. It was clear threatening and an unacceptable way of communication from a person who should be treating all customers equally. 3. Finally we complained at MMT and vacated the resort 2 hours after check-in. Even when we were leaving, the way staff and GM communicated was inappropriate. 4. After vacating, we've booked Abad Whispering Palms (a nearby resort) and stayed there overnight. It was an amazing experience at Abad and from all staffs. 5. Overall, Paradise Resort management should give some sort of hospitality training to their staffs. I believe some of the reviews they've on google or other booking platforms are paid reviews. At present this resort doesn't even qualify for a 1 star rating.

We stayed at the Windsor Castle hotel for my niece's wedding. The hotel and gardens were a beautiful wedding venue, with trees and flowers everywhere! The rooms were very comfortable and quiet, with great views. We enjoyed our meals at the restaurant, where the attentive staff helped us learn about the delicious Indian foods on their menu. The best part of our stay was the hotel staff! Everyone, from the front desk team to the bellmen to the housekeeping staff, made us feel welcome, well-cared for, and like we were very special guests. We had a wonderful stay!

Kerala government run star hotel in Changanacherry.Rooms are well maintained and air conditioned.Rooms are larger than normal.Wood framed double bed and good quality mattress,Water heater,Air conditioner, Kettle with tea/ coffee making supplies, Landphone,Cable television, Decent size toilet 🚽, Wardrobe with a safety locker & key.Daily house keeping offered.Affordable prices, direct buying from reception will cost Rs.

Wonderfully clean and relatively new hotel. Excellent assistance from Anuja from the front desk & Akhil @ the restaurant. We were on transit for a day and enjoyed our stay here. When in Kottayam, we will be back at the same property.

nice place for a quiet stay by the banks of kumarakom backwaters.it would be nice if you could go with family as there are only four rooms and it could be occupied by the same group of people. rooms are spacious with a good clean toilet. food is also good with inhouse kitchen and a nice cook. as its literally on the banks you could enjoy the backwaters. no pool, but if you know swimming can explore the backwaters itself as the water height is about 5 ft for about 5mtrs near the banks. in house activities could have been better as its a small property with limited space for any exploration. its also very near to house boat jetty, bird sanctuary and main roads.

Amazing hotel with great scerene locality.the pool was too good.enjoyed every moment of our stay.would love to come back.the hotel and the surrounding is very clean and green.The kumarakom destination itself is a must visit.

A good hotel with spacious rooms but priced bit high. Breakfast complementary. Food was good. The front desk was helpful. Ac was blowing cold without remote. Charging is a bit of problem with modern sockets which require modernisation. Bathroom was spacious.

Excellent stay. We are very much comfortable in this stay. Using for last 3 years. Will continue to use in coming years for our sabarimala visit.

The booking experience was good The room was entirely different from the views shared. I was provided with a double room at check-in and when I told them that I have paid nearly 50% for the 3rd person I was given an extra bed! That too a bed without a cot.