If it was not for the amazing staff, I would have left and asked for full refund. The manager - I believe her name is Ema, and room cleaning lady, they call her Auntie were amazing. She did everything from cleaning the rooms, hotel, and cooking! She deserves a raise. I think the owner is lucky - did not meet him, but here is my feedback directly to him: You ate lucky to have such dedicated staff. Please acknowledge them and reward them. The hotel has a lot of deferred maintenance. No hot or good pressure bathroom water. Beds are old, window does not work, no light bulbs in fixtures, no heating, very cold rooms …. Etc etc May be you are waiting to sell the place. However, I think you should consider spending some money on capital repairs. The breakfast is terrible. Please try your self the Spanish or bacon omelette!
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