Hotels near Serenity Garden Retreat, Wakefield

All of the staff were exceptionally helpful and friendly during my stay which added to the experience. The hotel is truly lovely and the setting is beautiful. The rooms are well appointed and the views from the rooms and bar were amazing but it’s the high level of customer service that makes me want to return and recommend this hotel as a place to stay in Wakefield.

A good hotel at the centre of the town, easily accessible. Wheelchair access present. Very easy checkin process. The rooms are excellent, clean and comfortable. A small tv with good channel selection. The bathroom is clean and good. Overall a very good stay.

Excellent hotel the staff were helpful and attentive. Very clean room with air conditioning which was needed as it was a very hot day, with tea making facilities and even biscuits as a kind gesture. Would recommend staying here and will no doubt book in again. Bar had a range of beers and a good selection of draughts as well as spirits available to choose from. There was ample parking round the back of the hotel. Just don't forget to put your vehicle registration at check in. All in all a good stay.

OK for a quick trip. Breakfast a combination of Full English and continental. Overall good breakfast and freshly baked croissant / pastry but not enough. My daughter wanted to have a croissant but surprisingly the waiter said won't bake anymore.

The pub and the room themselves are lovely.  We were served by a man behind the bar who greeted us with ‘what’s the name?’ He then couldn’t find the booking as he didn’t have the correct apps from which we booked through…continued to say we wasn’t booked even though proof of booking was given.  His approach changed as soon as he realised he was in the wrong, showed us to the room where we found it wasn’t what I had payed for. I booked a king size bed with two singles, was given a room with just two singles. The bathroom had hairs everywhere and hardly any toilet roll. Obviously hadn’t been cleaned and replenished. When we returned back to the room later on in the evening the room was extremely warm, tried to adjust the heating where we discovered it was only able to be changed by the bar downstairs. The bar closed at 10pm to which afterwards there was no staff on the premises. Either be too hot or open the window and have the loud noises from a main road. Couldn’t win either way.  As mentioned very nicely decorated rooms but issues throughout.

On Friday 8th July, we were booked for three nights at the Campinile Wakefield. We have stayed at this hotel before & whilst it's not the best, it's handy for work stayovers. Arriving on the Friday night (8th), We immediately noticed that a lot of Motor bikes were parked up in the hotel car park, not an issue apart from the fact the bikes were all occupying car bays which I felt was totally inconsiderate & we were lucky to get a space. More annoyingly, the back end of the car park was closed off for no visible reason which was ridiculous when the hotel was so busy. We collected our keys which was after 2100hrs, taking the first flight of outdoor stairs, we noticed large groups of males all over the walk ways, talking loud, smoking & shouting. Once in our room, showered & unpacked , we could clearly hear the noise from outside on the walkway below. We rang reception twice this night, the noise was unacceptable, their security came over twice. So onto the saturday night, again returning from work after 2100hrs these groups of males again outside shouting, smoking & watching stuff on their laptops. Another of our friends who was staying over, went to reception to complain, the receptionist said Security would come over, the noise continued and when we went to see what was happening, unbelievably, the Security were stood with the males, all watching a boxing match on a laptop, laughing & carrying on, when asked why the house was still going on, we were told there was only a few rounds left, not acceptable from security. We've never experienced anything like it, absolutely disgusting and no consideration for anyone else in the hotel. Returning on the Sunday evening, we noticed the males were using the closed off area of the car park to play football. No idea what goes on at this hotel but it's a disgrace and I guarantee they have lost our custom. Would we recommend this hotel, 100% NO.