The PubLove @ the Steam Engine,Waterloo is an ideal spot for travelers wanting to discover the city. The PubLove @ the Steam Engine,Waterloo offers a pleasant stay in London for those traveling for business or leisure. Traveling to the hotel is easy with London Waterloo East located approximately 1km away and London City Airport roughly 15km away. Being just minutes away from Lambeth North Metro Station allows guests to explore the city with ease. This hotel is located near many of London's attractions including 10 Downing Street, Westminster Abbey and Thames River Cruise. After a long day of sightseeing, guests can retire to the comfort of the hotel.
GGuest User2022.05.16
Location: The hostel is located in an excellent location, near Lambeth North Station, a variety of shopping around and you can go to the main tourist points of London, including: Big Ben, London Eye, Westminster Abbey ... Structure: The site is well preserved, right in the entrance has a well-conjoining pub, where also lunches and spots are served and there is a small outdoor area with tables. In the upper floors are the shared bedrooms and bathrooms (1 per floor). Facilities: The hostel does not have lift, which may be a problem for people who arrive with many bags, the lockers of the bedrooms are very small (in my case it only cuts a mean bag), but to solve this problem the hostel provides a The rooms are small, so when you are stuck, you become a problem to locomote. There is no air conditioning or ventilator, only heating system, in the days I stayed in the city was warm and the rooms were very shocked because the natural ventilation was not enough. The beds were comfortable, had USB-tapped and outputs in all beds, but there were no curtains and individual lighting (for those who stay in hostels, know that makes the difference). The bathrooms are spacious and were kept clean as far as possible, because it does not make sense to wait for the perfect space since it is shared, especially in the most frequently moving times. Conclusion: Despite the details mentioned, I would host again, the comfort and structure offered by the hostel and location are compatible with the value paid.
Buckingham Palace | 2.36km from Mansion House Tube Station
Raffles London at The OWO is a culture-moving destination for modern tastemakers, fusing the heritage of its listed home with unparalleled contemporary pleasures. This unique Whitehall hotel is an elegant stage for personal, business, and state occasions.
SSe7enTian2024.05.12
Very good. The experience of staying here is very good in every aspect. I am very satisfied. I like it very much.
Belgravia | 4.21km from Mansion House Tube Station
A stay at The Peninsula London places you in the heart of London, within a 5-minute walk of Green Park and Hyde Park. This luxury hotel is 0.7 mi (1.2 km) from Harrods and 0.7 mi (1.2 km) from St. James Park.Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include gift shops/newsstands, a hair salon, and wedding services.Enjoy British cuisine at Brooklands, one of the hotel's many dining establishments, which include 3 restaurants and a coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Full breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in London? This hotel has facilities measuring 7492 square feet (696 square meters), including conference space. Limited parking is available onsite.Make yourself at home in one of the 190 guestrooms featuring minibars and espresso makers. Your bed comes with down comforters and Egyptian cotton sheets. 35-inch LED televisions are provided, with digital programming available. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers.
GGuest User2024.09.15
My partner and I recently stayed at The Peninsula London, and it was a truly delightful experience. From the moment we arrived, we were impressed by the warm and welcoming atmosphere. The staff was incredibly friendly and attentive, making us feel right at home.
Our room was elegantly decorated and spotlessly clean, with a stunning view of the city. The comfortable bed and luxurious amenities ensured we had a restful stay. The hotel also offers a fantastic array of facilities, including a well-equipped fitness center, a relaxing spa, and a beautiful rooftop bar where we enjoyed stunning sunsets.
The location was ideal, with easy access to local attractions and dining options. We particularly enjoyed the delicious breakfast served each morning, which featured a diverse selection of fresh and high-quality options.
Overall, our stay at The Peninsula London exceeded our expectations. It's a perfect choice for anyone looking for a combination of comfort, style, and excellent service. We can't wait to return!
Excellent
40 reviews
4.4/5
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US$962
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Grosvenor House Suites offers a unique experience for both short and extended stays. It combines the refined services of a luxury property with the privacy comfort and generous living space of a contemporary Mayfair residence.
The 130 suites offer unrivalled spacious accommodation and range from studios to one/two/three/four and five-bedroom Suites and Penthouses all with fully fitted kitchen.
Guests can also enjoy relaxed all day dining in the Atrium exclusive to residents only from early morning to the late evening.
The property features a 24-Hour Cardiovascular Fitness Suite with Free Weights and Resistance Equipment. There is 24/7 room service / complimentary Wi-Fi throughout / in-room spa treatments on request / 24/7 concierge and reception services. Daily maid service / Laundry and pressing service.
Grosvenor House Suites is situated on exclusive Park Lane in the central London and is overlooking iconic Hyde Park just moments from the best of London and offering convenient access to major airports. On our doorstep are exclusive boutique shops on Mount Street and short walk away from renowned Selfridges and Harrods. Whether it is for work or leisure come stay with us for a unique Mayfair experience.
With a stay at PubLove The White Ferry, Victoria in London (London City Centre), you'll be within a 5-minute drive of Hyde Park and Buckingham Palace. This hostel is 1.5 mi (2.4 km) from Big Ben and 1.9 mi (3 km) from Trafalgar Square.
Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and tour/ticket assistance.
Satisfy your appetite with British cuisine at BurgerCraft, a theme restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. To-go breakfasts are available daily from 6:00 AM to noon for a fee.
Featured amenities include express check-out, a 24-hour front desk, and multilingual staff.
Make yourself at home in one of the 6 guestrooms. Complimentary wireless Internet access is available to keep you connected. Bathrooms feature showers, hair dryers, and toothbrushes and toothpaste. Conveniences include blackout drapes/curtains, and irons/ironing boards can be requested.
GGuest User2022.11.07
Needed a Bed after working In Very Wet n Windy Conditions at London Stadium. paid £11 so not expecting much . slept solid for 10 hours Nice soft pillows Very large rooms with high ceilings. The Pub below is very artistic still has a 19th Century feel all Staff Very Nice Damien behind Bar very passionate about his job also the Young Lady checked me in. Would recommend this as a basic stay in SW1 .
Stratford | 6.93km from Mansion House Tube Station
Discover unparalleled luxury and comfort at Hyatt Regency London Stratford, a stylish hotel nestled in the heart of Westfield Stratford’s vibrant urban shopping and entertainment complex. Our prime location offers easy access to the Queen Elizabeth Olympic Park, where iconic venues such as the Copper Box awaits your exploration. Immerse yourself in the elegance of our hotel while enjoying the convenience of being just steps away from the dynamic attractions that make Stratford a captivating destination. When seeking exquisite accommodation amidst the bustling energy of London, our Hyatt Regency is the perfect choice for an unforgettable stay in one of the most exciting districts. Experience the epitome of hospitality at one of the finest hotels in Stratford, London.
GGuest User2022.10.09
Wonderful hotel with excellent location. The room was clean, very comfortable and had great view of the London Stadium. The location was amazing, next to a huge Stratford Shopping Centre and to the subway station with many subway lines. The staff was friendly, professional and very helpful. KUDO to the Concierge Staff, especially NALEEF, DANIEL, AND ONE OTHER GENTLEMAN (sorry! i forgot his name). My wife got pickpocketed in London. The Concierge staff, especially Naleef, went above and beyond their duty to help us to deal with our distress moments. He advised us to report the theft to the London Police, and also the Concierge staff helped us tremendously to deal with our stolen credit cards. We really appreciated what these amazing staff did for us. Thanks so much to Naleef, Daniel and to all the Concierge staff for making us feel so welcome and for all your unforgettable help during our stay. The world needs more of these people like your Concierge staff. Hyatt should be very proud to have these amazing Concierge staff. We certainly will return to this Hyatt hotel in the future and would highly recommend this Hyatt hotel to anyone!
Located in Wembley (Wembley Park), Novotel London Wembley is within a 10-minute walk of OVO Arena Wembley and Wembley Stadium. This 4-star hotel is 7.1 mi (11.4 km) from Paddington Central and 9.2 mi (14.8 km) from University of London.
Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless Internet access and concierge services.
Enjoy international cuisine at Elements, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Wembley? This hotel has facilities measuring 2153 square feet (200 square meters), including a conference center. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 235 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
DDongyao2024.06.13
My sons want me to write this: a great hotel in this trip around the Europe except the Barcelona one; that one was exceptionally nice. This hotel is so close to Wembley and ofc to Wembley hub, and that makes transportation very conveniently. Buy the daily ticket for zone 1-6 except you need to go airport. Half an hour to Buckingham Palace and all around there, and no traffic. I’d have to admit this is good for budget concerning. It saves quite a lot of money. Also, since I have this suite, I can walk about 5 minutes to the local supermarket for food and drinks and fix up a good dinner in the hotel.
With a stay at Leonardo Hotel London Croydon - formerly Jurys Inn in Croydon, you'll be 8.7 mi (14 km) from Wimbledon Tennis Club and 9.4 mi (15.2 km) from Epsom Downs Racecourse. This eco-certified hotel is 10.6 mi (17.1 km) from London Eye and 11.3 mi (18.2 km) from Trafalgar Square.
Make use of convenient amenities such as complimentary wireless Internet access, a television in a common area, and a reception hall.
Stop by the hotel's restaurant for dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10 AM and on weekends from 7 AM to 11 AM for a fee.
Featured amenities include express check-in, dry cleaning/laundry services, and a 24-hour front desk.
Make yourself at home in one of the 240 guestrooms. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
GGuest User2025.01.02
The reception staff were lovely. Room was a good size. The beds are amazing! I ended up oversleeping.
The down sides were the water pressure and ventilation system. The hot water in the sink had a very slow flow and the show pressure was poor. The ventilation system did not work, however a portable heater was provided. The only problem with that was if it got too hot, there was no way of cooling the room.
Besides all of that I would stay here again.
The Best Western Plus London Croydon Aerodrome is an incredibly convenient location. It has really easy access to central London which is just 12 miles away and only 15 minutes by train from East Croydon Station. From the hotel to the station is a mere 15 minutes drive. We can order you a taxi or you can take the local 119 bus service which stops right outside the hotel.
The hotel provides great value, premium accommodation just outside London for both business travelers to the south-east of England or families looking to be thrilled at Chessington World of Adventures or Thorpe Park. Of course, all of London’s top attractions such as Buckingham Palace and the London Eye are just a short distance away and that’s why our location is ideal for short breaks in the capital.
GGuest User2022.07.24
On arrival there was a new girl on Reception (black girl) and she told me that the room I had reserved was room only and I knew I had booked a b&b rate. Although she was very pleasant she said she was new and needed to check with a more experienced receptionist. A white lady came into the reception area and was telling me that the new girl didn't know how to check was was included in the room rate and started showing her - how to check for this while I was there. This white lady (had a foreign accent) was quite abrupt to me and I thought to myself, maybe if you trained the new girl better, she would be able to check these details. The new girl was apologizing, I said to her its not your fault, you need to get trained better in your role. She was a beautiful young girl and very friendly and tried to help as much as she could. The kettle in my room was not working but was replaced quite quickly. I went to get some milk from the trolley and the Housekeeper (Spanish) screamed at me - your are not allowed to touch the trollies and if you need anything, please contact Reception, I said shall I leave it back then and she said - No its OK!. Had to advice Reception if one, needed their room cleaned. Breakfast was nice except the mushrooms they were too hard and difficult to eat. Staff tend to move trollies and talk to each other when guests are around and they use the guest lift as a service lift. They got in the way at times when I was trying to get out of the hotel, they apologized for getting in my way. Majority of staff were friendly, rooms need updating. On my last day, I was getting some tea at breakfast time in the dining area and when I returned a staff member (Small Indian lady) was clearing away my food and I had only went to get a cup of tea and had not finished my breakfast, I told her I was still having my breakfast. I was annoyed as my room card was still on the table but she never noticed this and was clearing it away. They spray and clean empty tables very close to you as you eat your breakfast which is frustrating as the smell of the cleaning liquid is quite strong, It was my first time staying at this hotel, however in the past I have had coffee/tea there but never stayed before. I would rate is as a 3 star Hotel and not a 4 star Hotel.
A smart southeast London hotel with a restaurant and suites for meetings and weddings.
Holiday Inn London - Bexley Hotel has excellent road and rail links to both central London and Kent. Bexley station, near the hotel, has direct trains to London Charing Cross and London Bridge. The hotel is a 15 minute drive away from Abbey Wood Train Station which has access to the excellent Elizabeth Line. If you are travelling from Kent, you can access our hotel without entering the ULEZ zone via the A2. The A2 provides access to Canary Wharf and the Docklands in 20 minutes, and for locations surrounding the capital, the M25 is 10 minutes away by car. If you’re catching the Eurostar, trains from nearby Ebbsfleet International Station reach Ashford International in 20 minutes.
Motor racing at Brands Hatch and the huge Bluewater and Lakeside shopping centres are within a short drive.
You can host a business meeting or a wedding for up to 130 guests in our 8 well-equipped banquet suites.
Comfortable bedrooms have desks, satellite TV and a choice of pillows to help you sleep, and kids stay and eat free.
Our Restaurant offers an extensive breakfast buffet and hearty dinners, and drinks and snacks are available all day in the lounge.
AAlanP2024.01.15
Comfortable stay in a relatively recently refurbished room. Room was quiet, heating worked well in winter, shower was powerful. Car park plenty of spaces. Location next to A2 is great if driving, plus 10-15min walk to Bexley train station for overground train to central London. Breakfast buffet was adequate, although coffee could be better. Would be ideal if trip could do a deal so IHG Rewards status recognition & points earning was available.
Very Good
78 reviews
4.0/5
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4.6/5
Outstanding
GGuest UserBe careful of being unknowingly charged with a ‘discussionary charge of tips’ (supposed to be A Conpulsory charge of tips, don’t be fool by the name, it is non-discussionary) AFTER CHECKING OUT of the hotel. I was being charged with a discussionary charge of the tips on the credit card automatically without being informed upfront after I checked out and left the hotel.
When I checked out, i was informed at the counter that they were closing their account for previous day and they would help me check out my room and email me the invoice of my stay after they finished closing account. As a result, I innocently left the hotel since I thought a 5-star hotel would not have anything gone wrong. However, I was totally wrong until I saw extra charges on my credit card while not receiving any so called invoice from the hotel at all. I then reached out to Trip.com to request for the invoice that they have promised to send to me and it was then I was informed that the extra charges were from a discussionary charge of tips. I wasn’t happy about the way this was done hence I requested for a refund for this since it clearly stated this is a DISCUSSIONARY fee, not a compulsory fee. However, I was informed that this is a Non-refundable fee and my request was denied.
Out of so many hotels I have stayed, it is unbelievable that in a 5-Star hotel, I was forced to pay something that wasn’t even being informed upfront. In addition, with the fee name suggested, it is a discussionary charge of tips NOT a compulsory charge of tips, the hotel has forced the customers to pay it as COMPULSORY CHARGE OF TIPS.
In addition, the hotel services were very inefficient and lot of rooms for improve. We ordered for an in-room meal and we were told that it would take about half an hour to deliver. Hence we waited, and until an hour later, there was no update on our meal and we had to make a call again to check for the progress of our meal. It was then we knew there was a delay in the meal. By the time we done with our meal, we made the call again to request for someone to collect the plates, we literally waited for more than an hour and had to call twice before someone came to pick up the plates.
This shouldn’t have been the service received in a 5-star hotel and the worst of all, the hotel should have more transparency in their charges and should have informed the customers on the charges upfront before the actual charging. When we signed for the amount paid for the meal, there were no statement on the discussionary charge of tips at all, and we didn’t expect there would be as we were not even informed.
It is not that we are unwilling to give the tips and we did give the tips during the stay. However, it made us very uncomfortable that we weren’t informed anything upfront and it was charged to my credit card AFTER we CHECKED OUT of THE HOTEL. It made us feeling very unsafe to provide the credit card to the hotel as they can charge whatever charges they want after checking out the hotel. In addition, it is a discussionary charge, isn’t it should be discussed before I was being charged? If not it should be called a a compulsory charge of tips.
KKevin1234Very nice hotel attached to the Royal National Hotel with a great location. Rooms were a good size with decent storage. Beds were super comfy and they included a fan in the room in case it was too warm.
The hand soap, shower gel and shampoo smelt amazing!!!!!
Breakfast is in a different area to the main hotel and is very nice.
Staff were very friendly and helpful. I would happily stay here again.
GGuest UserStay was great until I found out they took money from my bank for breakfast I didn’t take. I stated at check-in I didn’t want breakfast as I was at work early the following day.
I called the hotel for a refund, only to be told I need to send an email to the manager and they would check the cctv to ensure I didn’t attend breakfast.
GGuest UserJust leaving Holiday Inn Sutton and have had a truly wonderful stay. This hotel was used as a base for exploring London and surrounding areas and can't recommend highly enough. Ok we're not talking 5 star luxury, but if you're looking for that common sense should tell you to book elsewhere. However if you're looking for CLEAN (so important) and comfort with EXCELLENT staff then this will be for you! Staff are honestly some of the best I've encountered (even in 5 star hotels) and I don't say that lightly. Restaurant, front desk, housekeeping, health club all an absolute credit to the hotel and brand. Thank you. Nothing was to much trouble and you made our stay really great. It's the morning and evening acknowledements and friendly vibe and all the little touches that really do go a long way. We'll be back and would highly recommend this hotel and if there's a way to reward staff on duty 27th-29th August 2022 please do :)
GGuest UserThis hotel is a clean modern hotel which is well maintained. My wife and I stayed here twice, for 3 and 4 days respectively while touring the UK. The rooms were comfortable for sleeping, quiet and the air-conditioning worked well. The bathrooms were well designed and very clean. Housekeeping was fine. The major problem was that both of our rooms were very small and they had virtually no space for clothing. There was no usable drawer space and closets were tiny and had an inadequate number of hangers as well. If you are traveling for other than 1-2 days, there is no place to put anything. Living out of suitcases for 4 days or more does not add to the enjoyment of one's trip. The Breakfast is at best, just OK. There is a minimal amount of fresh fruit and while you can order off a hot breakfast menu, most things we ordered were not very good, so we stopped doing that. The Reception staff was marginally helpful. No one came to help us with our luggage. If you need a taxi or limo to take you to the airport, you are on your own. In addition, the front of the hotel is covered by bus stops so the taxi or limo has to try to find a place to pull us to load or unload. There are just a lot of annoying things about this hotel, some could be remedied, others probably not. For my next visit to London, I will not be staying here.
CChua Yuet LeeWe are stay at this wonderful hotel for one nights.
Here are our honest comments:
1) The location is convenient, just two bus stops away from Terminal 5 by the No. 423 bus.
2) The bedroom is elegant and equipped with modern facilities. It is very clean, comfortable, and comes with high-quality bottled water, tea, coffee, and cookies.
3 )The bedding is also very comfortable for sleeping.
Overall, Keep up the good work and continue to provide high-quality service at a reasonable price for your customers.
Best regards, Kit Chua Malaysia
GGuest UserHotel staff are very welcoming and helpful. The hotel is located perfectly for a visit to West Field shopping complex, 5 minutes walk away. The room we booked was the lowest priced available without breakfast included. It was clean and well presented as you expect for a Hilton. Tea and coffees provided as well as a fridge. The bathroom looked tired with heavy wear around the lower door and skirting given an appearance of shabbiness. That said it was clean. Also thankfully it wasn’t cold outside ( just wet ) as the heating wasn’t functioning.
GGuest UserWe stayed 3 nights here, first night the rooms were wrong, after going to reception the ignorant woman behind reception was no help. Her male colleague changed the rooms on day 2. All 4 rooms were dumps, not fit for 1 star. Our room in the basement was directly above the tube line, you could hear it travelling every few minutes. Health and safety doesn't exist here. Breakfast is basic, no hot food and the milk was sour and stored in a flask. Everywhere except reception is filthy. The bar was closed for 2 of the 3 days we spent here as the barman did not turn up for work and nobody else was authorised to open the bar including the manager. 10 pounds charge to store your luggage while you wait to get checked in!!! While passing through reception at various times we heard at least 6 people complaining about the rooms they had been allocated. Nothing matches the photos online. Windows unlockable, safes not working, corroded tap in the ”newly refurbished bathroom”, showers blocked. Well over priced for what it is. This place is not a hotel!! Unfortunately 0 stars is not an option.
GGuest UserDon’t know where to start. The room it self wasn’t where the reception was, turns out it’s about 100m down the road & round the corner, making the below issues not worth chasing up for a short stay. A horrible smell, Very sewage/stagnant water I would say. Which come from the bathroom sink, which hair & gunge was blocking it leaving a slight blockage. Very cramped, you couldn’t swing a cat around the room. Window latch was damaged, led to feeling insecure even being high up. Dodgy wall fittings. Inc now where to hold the shower head on the wall. Crap little kettle that was broken & burnt my partners hand. Rusty/dusty fan. No bin! All round a pretty grim place. This said room is what my guess is one of a few which is not advertised in the photos when viewing/booking.
AAngelI am writing to provide feedback on our recent stay at your hotel. While the location was excellent, we found that the hotel itself was in need of some improvements.
Firstly, I would like to highlight the positive aspect of our stay, which was the great location of the hotel. It was conveniently situated near various attractions and amenities, allowing us to easily explore the area. This was definitely a major advantage during our visit.
However, we were disappointed with the overall cleanliness and maintenance of the hotel. The rooms appeared to be in need of a deep cleansing, as there were noticeable stains on the carpets and walls. Additionally, the furniture and fixtures seemed worn out and outdated. A fresh coat of paint and new beds would greatly enhance the overall appearance and comfort of the rooms.
Furthermore, we found the lack of a welcoming lobby person to be quite disappointing. Upon arrival, we were not greeted or assisted by any staff members. This lack of hospitality made us feel unwelcome and left a negative impression.
In conclusion, while the location of the hotel was excellent, we believe that improvements are necessary to enhance the overall guest experience. A thorough cleaning, along with updates to the rooms and furniture, would greatly improve the comfort and aesthetics of the hotel. Additionally, having a friendly and welcoming lobby person would contribute to a more positive and enjoyable stay.
P.S. positive side- I truly appreciate the staff at the hotel who made the effort to move us to a more convenient floor. Additionally, it's always a pleasant experience when the breakfast lady is friendly and accommodating.
(No elevator/lift)
(I paid too much for 3nights so I was expecting a good place to relax after 27hours of travelling with a toddler).
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