Hotels near Boucher Road Playing Fields, Belfast

From the moment we arrived to the moment we left, every single member of staff was superb - they just could not do enough to help, from directions, room service requests, nothing was too much and everything is done with a smile - that really is the difference between a good hotel and a great one. All of the public areas and amenities were clean and some stunning artwork, from giant chandeliers to antique furniture and paintings all around. I could've spent a week here just wandering around admiring it all. We stayed in room 318 - it is very opulent with lots of plush furnishings and a very comfortable bed. Unfortunately the windows don't open - there are 2 aircon units in the suite, but I like a bit of fresh air. There is a lot of furniture in the room - beautiful old cabinets in keeping with the theme, but, you couldn't access the minibar in the room as the tv unit was in the way of the door opening fully so we had no way of chilling water, etc. The hotel provided plenty of icebuckets to compensate but it's a pity it wasn't thought out a bit more.

The majority of the hotel lived up to premier inns usual standards. The bed was comfortable, it was nice and quiet and clean. However, certain areas let it down - a broken hairdryer, a leaky shower and only one towel between two on arrival. Other than it was good.

Arrived in a taxi from the airport and Checked in around 3pm. The reception staff were very alert to guest arriving from the front door. Jennifer at reception checked me in very efficiently, advised me of the breakfast times and asked if I would like to book a slot. Shortly afterwards gave me an information sheet and I was off to my room. The Room I was in was the standard king with city view. The room was bigger than expected. It had everything you need. A king bed, a large tv, enough space to put my belongings, a spacious 3 piece toilet with amenities and floor to ceiling windows which had view as far as the hills beyond. We had dinner that night at the hotel restaurant called Novelli at city quays. A separate review is on their trip advisor page. That night we ended up in the bar after going out exploring. I decided to have some gin and asked what they recommended. One of the nice bartender advised the short cross gin which I never tried and is now becoming one of my favourites. Am sorry I never caught your name. But Paul who was also working that night rang it through the till should know who you are. Paul was great too, he was kept very busy that night. Everyone was great. Special mention to Mary who remembered what I drank when I asked for another. Morning came and so did breakfast. There was a large variety of hot and cold food. From sausages, bacon and eggs, to toast, cheese and ham. Also plenty of tea, coffee and juices to choose from. Next time I come back I will make sure I book an upgraded room with a view of the river. Overall a fantastic night that couldn’t be faulted. Well recommend.

On my way home from Belfast City Hospital my friend treated me to lunch in this beautiful Tea Room. The lady who served us was efficient and friendly. Our sandwiches were delicious: a club sandwich and a Brie, grape and mango, my friend had soup and we both had tea in china cups. We couldn’t resist the delicious selection of desserts and had lemon meringue pie and a chocolate brownie. I loved the whole experience and look forward to my next visit.

On arrival we were impressed by the decor. Staff at reception very nice. Room nice and modern. Was very disappointed with our lunch experience in the bar however. The chicken sandwich was in dry bread, with butter Mayo and chicken only. No garnish, no lettuce even in sandwich. Not what you’d expect from a 4* hotel! The next let down was the milk for my coffee which I had to order at the bar as no one came to check on us or clear dishes for some time. The milk was delivered in a cup because there were no milk jugs, in a 4* hotel! The staff were under pressure and were getting grief from one family waiting on their food so I didn’t add to the staffs stress. Pool is great but tiles are slippy and it’s on the cool side.

The staff is enthusiastic, but it’s a bit far from the city, but the breakfast is good and can be taken away. There are also lunch and dinner in the hotel. The facilities are good. You can check out at 2 o'clock in the afternoon, which is convenient.

Stayed here in March, 2023, and could not fault anything whatsoever. The hotel is in a very central location, within easy walking distance of all the main tourist attractions. Rooms were large and well maintained and the breakfast buffet offered a wide choice. Whilst often the hot elements of hotel buffets are served warm/lukewarm at best, here the hot buffet was served very hot and the quality of the ingredients was excellent. Final word must be regarding the staff. All the staff we interacted with, from the booking team through to the front desk staff, were absolutely first class and they could not do enough to assist you, from our need to change the dates of our booking due to a cancelled flight, right through to arranging a taxi back to the airport for us. All the staff were a real credit to the company and give an excellent impression, from a customer service perspective.

Excellent hotel in a very convenient position in the city.Nothing was too much trouble for the staff,who were all helpful and courteous at all times.Breakfast was great,with ample choices.All staff were helpful but the names we do remember,were…Stuart,Pe**** and Emma.We would have no hesitation on recommending this hotel to others and hopefully will return in the future.Meril&Ken Lockett.

I did not expect the street where this hotel is located is very expensive, this is a very cost-effective hotel, the price is right, there is breakfast, the most important thing is that the old man of reception is very nice, very fond of looking for someone to speak, a pure English, I heard it very well. And also introduced us to a very beautiful driving route, I give the super five stars praise!

Great location. Room was clean and spacious enough Many historical buildings, pubs etc. Parking was really close and you get a discount. No ice available until the bar opens, which ******. Loved Belfast. I would stay again and get ice the night before.