GGuest UserMy friends and I have just returned from this hotel which was chosen by Caledonian Travel as the destination of our mystery tour. The photos advertising the hotel bear no resemblance to the reality. To say it is rundown would be a complete understatement. It is a tip and should not be allowed to operate. There are far superior hostels! The smell of dampness is pervasive, the views from our rooms were of a derelict area and I fully expected rats to be running around, the rooms are not clean, nothing has been updated for decades, the food is mediocre at best...the list goes on. After an hour in the dining room, we were asked to vacate our seats because there were so many other guests. A woman on our trip went to reception to say that, before they had arrived, the hot tap had been left on in their room and had flooded the bedroom floor. She was told that there was no other room available and nobody could help her: she was given towels to mop it up. Furthermore, unless you take a taxi the 4 miles into Aberdeen, there is nothing else to do but sit in this dire place. We went to a nearby pub where the atmosphere felt threatening so we left. We later heard that the barman in the Britannia had warned someone else about going there. On a positive note, the staff were lovely and had to deal with lots of complaints but, I'm afraid, they had no solutions. I have stayed in many, many hotels but have never experienced anything quite like the Britannia. Avoid!!!
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