Hotels near Tabakalera, San Sebastian

Unfortunately the hotel was a little underwhelming for me. We stayed for 3 nights at the City room, which says it can come with two Twin beds, a double bed, Queen, or King-size. I must have been unlucky because we had a double bed and room was tiny (there is no way a queen or king size bed can be included in the room). The layout was very odd: room was very small but it had a wide entrance and sizeable showers and toilet which was as big as the room. The only positive was the balcony which was quite nice (and big!). The breakfast was quite nice with plenty of choices so we enjoyed that. The other positive was the nice rooftop pool and lounge which would be nice during a hot summer. The gym is pretty good for the hotel, you can get a good workout here. And the indoor pool/sauna is delightful. We spent a few hours here relaxing (and inclusive of hotel price). However,i would also say the location is not ideal for us. We only had 3 days and most of the attractions are located and tours in the old town which was 15-20min walk away, so as we spent a lot of time there with rests in between day and night, we spent a lot of time walking back and forth which became tedious after a few days. When I come back to SS i would likely find a hotel closer to the old town. This is just my recommendation though.

I liked this hotel! The location is great, only a 10-15min walk from the center. There’s lots of services around as well as buses etc. The reception is tiny and can be crowded at times. At first we had a double room (with two twin beds as requested) but it smelled of cigarettes so we were given another room with one double bed. I think that they should have knows the room smells (as it had been cleaned after the previous people left). The room was spacious and modern. The bathroom was a little small but it was ok. Our room faced the courtyard and was very quiet. There was also a balcony. The breakfast was good with a nice selection of savory and sweet items. On the day of checking out we left very early (before 6). The breakfast has already been set so we asked if we could grab something to go (our booking included breakfast) but we’re declined this opportunity. This seemed a little strange as we had paid for it and would only had taken a couple of croissants. So not a bad option at all, but service could have been better.

It is such a nice and luxury Spa hotel. Room is very well designed and comfy. Everything you need is in the room, kettle, fridge etc. Hotel has a Spa, Gym and swimming pool. Spa is not free but Gym and swimming pool is free. If you want to stay in San Sebastián but a bit farther from city center this is perfect place for you.

Positive - The staff worked very hard to engage and make your stay pleasant. Helpful and responsive to feedback. Negatives - Location is odd. While walkable to the main attractions, it can be quite a walk and if the weather was bad too long. There are taxis and you could learn the bus system but its a long 20 minutes vs a short 20 minutes. Mattress uncomfortably hard. Bathroom has all sorts of design flaws that lead to wet counters and sinks that don’t really drain. If the key isnt in the slot there is no water. The worst part. Each evening my room smelled of stale tobacco. Not sure if wafting in from outside smokers, apartment building next door, or the aircon venting system but each night I fell asleep to stale smoke. Cool enough to open windows but then you hear noise and get smoke. By morning it wasnt there or during the day so I suspect the source is real and not my imagination. As far as roof deck, I had forgotten it existed. I did not see signs in room or elevator or comments from staff encouraging use so forgot. Maybe it would have been pleasant? I was on 4th floor and my view was the apartment building next door. Breakfast was OK and there is also a little a la cart coffee bar with breakfast sandwiches if you prefer to skip the buffet. If I visit again I would pay more to stay closer to old town or Gros. Didnt find the hotel comfortable or well situated. The staff do make an effort and I give 3 stars for that.

This time, I stayed with a friend for 2 days and 1 nights. I stayed on Saturday, but I went wrong to make sure I was in time for check-in on weekdays, and when I arrived, the front desk was over. Naturally, there was no one at the front desk and I was quite impatient, but if I was patiently calling the emergency contact information placed at the front desk, the gentle owner answered the phone. I was told the room number and managed to stay in the room. I was very grateful that I could check my money and passport the next day. We can't speak Spanish fluently, but the owner understood what we wanted to say and responded very kindly. I am very grateful. The room was clean and comfortable to spend the night. There are many restaurants and bars nearby, so I don't think you will have any trouble eating. I would like to take care of you again.

Loved this hotel! Would highly recommend it to all our friends and family. The position is perfect and the welcome we received was extremely friendly and helpful. Our room was gorgeous. Two pretty shuttered windows overlooking the cathedral and square, fantastic bathroom and we both said the most comfortable bed we have slept on in an hotel for a while! Also the blackout blinds were excellent. House keeping just fantastic, so clean and tidy everyday. Narru the hotel restaurant was delicious and ate there twice!! You must book as it is very popular with locals too. The oxtail ravioli, hake with cauliflower and red tuna gazpacho just to highlight a few were just delicious. Above all the service from all the staff was tremendous. Always smiling and ready to offer great recommendations. Thank you for a super stay we will definitely return.

San Sebastián is a great place and Zenit Convento hotel is conveniently located, minutes away from the beach and old town. The facilities in the room are good and the decor neutral and modern. The room we were given (1st floor) looked out onto residential apartment blocks. When we checked in, we were not informed that noisy building work to these properties would be going on during our stay. (I attach views from our room) We did mention this to reception and they apologised. Had I known about either of these I would have requested a room facing away from this awful outlook. We chose Zenit Convento because it had the benefit of a rooftop pool. The pool was closed for the whole week of our stay. The notice stated they were carrying out tests. This too was discussed with reception and they said they were sorry but in fact it didn’t open until the end of June. I cannot find anywhere on their website where this is mentioned and we found this to be misleading and frustrating. Breakfast was a chaotic experience from the very first morning. The table we were given on our first day was missing cutlery and butter. Staff were often not around or too busy to respond to requests or rectify mistakes. I ordered an omelette but was given scrambled egg. I asked for this to be changed. They took it away and then came back with the same plate and told me this was an omelette. Trying to explain that it wasn’t to someone who spoke limited English was difficult. Subsequent days were similar, long waits to get table service, items missing from the table. It was only on day 3 that we realised that a menu in English was available. No one had bothered to offer this to us. As a consequence, despite already having paid to have breakfast included, we decided on our last 2 days to have breakfast in the Taberna Blas opposite the hotel. The evening opening times for the bar are not clear. Sometimes it would still be open beyond 11pm sometimes it would not. We came back to the hotel at 11pm one evening and there were people sitting in the bar with drinks but no staff behind the bar. There were 2 members of staff on reception. We asked them if we could order 2 coffees. They said sorry the bar is closed and the staff have gone home. What are the opening and closing times and why can’t they be consistent and displayed. When we checked in we had 2 bottles of water in our room. We assumed therefore that water was provided free of charge throughout our stay as it is in the gym. When we checked out I was surprised to find water had been charged to our bill. I raised this and was told that only the first 2 bottles are free. This again is misleading and inconsistent. We travel extensively in Europe and rarely are we charged for still water in our room. With a room rate of €400 per night it should be included as part of the room package. I did raise many of these issues with restaurant / reception during my stay. The response was generally that they were sorry but that was it. The ma

We stayed recently with our 3 year old twins. It was a fantastic spot, fantastic family room in a great location close to everything. They also organise all the parking close by. What really makes Pension Aida is the staff. I did the initial booking over the phone with Paul who was a pleasure to deal with and helping us with parking where to eat, what beach to go to etc. We we're enjoying our stay so much we stayed another night. Step in Joseph who was also an absolute delight. Again helping us with suggestions and going out of his way to bring us to his favourite cafe. The staff here make this the perfect spot. When in San Sebastian, this a gem. Not to mention the incredible value.

If you’re booking a room for the views of the Bay of Biscay and the San Sebastián beach you will not be disappointed. Other than that, there were many disappointments with our stay here. Starting with unfriendly and unhelpful front desk staff, especially the male. The room facing the sea is incredibly small, with two twin beds pushed together. Honestly we weren’t sure where to put our luggage. The beds are very hard. Bathroom tiny. It was the hottest July in record and there is no a/c in the rooms facing the sea. Luckily it did cool down at night. There is no mini fridge, no coffee or tea in room or in the lobby. No iron. No real glasses, only plastic cups. We went out twice for long periods of time and put the make up room tag on our door. We did not get maid service for the 2 days we were there, in fact I never once saw a maid. Food in the hotel restaurant was really good. Service was really bad and again unfriendly. This is a charming boutique hotel which we usually choose (the original lift is adorable) but there was nothing done to make our stay pleasant. It’s not the most expensive hotel on the beach but it was also not inexpensive! So many small things would have made such a difference but we were left with a bad taste in our mouths and we will not return.

The room is good, the location is average, suitable for self-driving travel. The service is very bad. Things are forgotten in the hotel, let me help mail, pay for it. The hotel actually said that there is no such service, let yourself go back to the hotel to get it. Speechless