When you stay at Cleopatra Palace Hotel in Arona, you'll be on the beach, within a 10-minute walk of Playa de las Américas and Las Vistas Beach. This beach resort is 1.6 mi (2.7 km) from Siam Park and 3.7 mi (6 km) from Fañabé Beach.
Take advantage of recreational opportunities offered, including an outdoor pool, a sauna, and a fitness center. Additional features at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy a meal at the restaurant, or stay in and take advantage of the resort's 24-hour room service. Wrap up your day with a drink at the bar/lounge, the beach bar, or the poolside bar.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Event facilities at this resort consist of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
Make yourself at home in one of the 431 air-conditioned rooms featuring minibars. Rooms have private balconies. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and bidets.
SSonnyrock2024.05.19
Friendly and helpful staff, clean and in a great location in Las Americas. The sea view room is extraordinary. Many breakfast options. For me the top
Beautiful hotel with wonderful facilities and services including private pools with plenty of sunbeds, a gym, spa, art exhibition room, games room with pool tables and football tables and TVs showing live sports matches. There are also organised daytime activities and evening entertainment. I loved the neutral and mint earth tone colourway theme throughout the hotel which is very calming and relaxing. I also respect the hotel's commitment to sustainability by installing water filleting machines to reuse bottles and refillable soap and shampoo dispensers.
My room was warm, cozy and clean with a nice balcony view and a variety of tv channel and movie selections including Netflix. The cleaning lady was kind to remake my bed from two twin beds into a large double bed with beautiful flower petal decorations and chocolate truffle treats which were delicious and I appreciated the additional touches. The breakfast was delicious ans very filling, presented in a buffet style with so much variety and choice of different stations within the dining room (cereal and granola; fruit, salad and juice bar; toast and baguette station; pattessarie station; hot English breakfast station with a section dedicated to different preparations of eggs).
Staff were very welcoming, friendly and helpful. The hotel is in an excellent location with stunning sea and mountain hill views and has direct access to Torviscas Beach which is less than a 3-minute walk. There are also many local shops, bars and restaurants including a mcdonalds by the beach.
I really enjoyed my stay here and will definitely revisit in the future!
With a stay at Hard Rock Hotel Tenerife in Adeje (Costa Adeje), you'll be within a 15-minute drive of Siam Park and Fañabé Beach. This luxury resort is 8.2 mi (13.2 km) from Playa de las Américas and 5.6 mi (9 km) from El Duque Beach.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, a waterslide, and a fitness center. Additional features at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge).
All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at Montauk Steak House, one of the resort's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wind down with a drink at one of the 5 bars/lounges or 2 poolside bars. A complimentary buffet breakfast is served daily from 8:00 AM to 10:30 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Adeje? This resort has 5651 square feet (525 square meters) of space consisting of conference space and 7 meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and self parking (subject to charges) is available onsite.
Make yourself at home in one of the 624 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers.
2024.10.29
First visit to a Hard Rock Hotel and it met my expectations. Hotel is in a small resort, which we were aware of so we had a hired car for the duration of our stay allowing us to visit bigger resorts as and whenever we wanted. Had to pay €12 per day to use hotel car park. We usually stay in 5* at Playa Del Duque and have never had to pay to park. HRH is a money spinner, we were half board and found drinks were expensive. Lunch at Constant Grind also expensive albeit really great quality. Lots of entertainment throughout the day and evening, some better than others. Room was great - we were in a gold suite and can’t really fault it. Breakfast and dinner in the buffet was manic! Very very busy and like a school canteen, food was generally of good quality, however in the evening it wasn’t a relaxing and enjoyable experience. It was a case of eat and leave as soon as possible. Would I return? Probably not, however it seems lots of guests were returning customers.
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4.1/5
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With a stay at Hotel Spa Villalba in Vilaflor, you'll be in a national park, within a 15-minute drive of Teide National Park and Frontos. This spa hotel is 15 mi (24.1 km) from Siam Park and 15.9 mi (25.5 km) from Playa de las Américas.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a spa tub, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room.
Grab a bite to eat at LA VENDIMIA, a restaurant where you can enjoy drinks at the bar/lounge, take in the garden view, and even dine alfresco. You can also stay in and take advantage of the room service (during limited hours). A complimentary continental breakfast is served daily from 7:30 AM to 10:30 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. Planning an event in Vilaflor? This hotel has 150 square feet (14 square meters) of space consisting of a conference center and a meeting room. Free self parking is available onsite.
Make yourself at home in one of the 22 air-conditioned rooms featuring minibars. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with shower/tub combinations feature bidets and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
The Ritz-Carlton Tenerife, Abama is an oasis of tranquility and seclusion, where sea, land and subtropical vegetation effortlessly collide with Moorish-inspired architecture. The 462 guest rooms & suites - divided between the Citadel and four exclusive rows of villas - enjoy magnificent views over the Atlantic Ocean, Mount Teide or our lush gardens. The resort offers a collection of restaurants ranging from light, simple cooking to Michelin-starred gourmet cuisine. Providing a heaven of escape, this timeless island resort features numerous swimming pools, a 2500m2 Spa & Fitness Center and the largest Ritz Kids in Europe. Guests can enjoy an 18-hole championship golf course designed by Ryder Cup player Dave Thomas, the Abama Tennis Academy, and an exclusive area on the Abama beach with complimentary use of sunbeds and umbrellas, serviced by our Ladies & Gentlemen.
GGuest User2023.06.08
My Mum and I stayed at the Ritz-Carlton for 4 nights as part of her birthday celebration and it was perfect! The rooms are so comfortable and the bedding is sublime! The team who work there are so fantastic - nothing is too much trouble and ever so helpful. There are beautiful towels by the pool which don’t slip down and you get two as standard so not everything is wet when you get out! There is even suncream at the pool so you don’t have to bring your own! Wifi is brilliant throughout the hotel. Cocktails are beautiful, about 17-18 euros each but worth every penny! Absolutely delicious. My only criticism was the lack of food choices in the hotel by the pool - not a huge amount to choose from, very fish based (I don’t eat fish) and the service was a little slow for drinks but that could be the time of year. But there was fabulous popcorn cones and fruit kebabs which were shared in the morning which was great. When planning you’re trip, just be aware that there is nothing around without a taxi from this hotel - there’s some lovely local places nearby but you will need to get in a taxi. The beach area is incredibly well set up - the little train takes you there, there’s a full bar and restaurant, toilets, suncream and sun loungers. Overall it was a brilliant stay and would recommend the hotel for sure - would be even better once the refurbishments are done and there are a few more pools and the restaurant with a view is open again! Thanks for a lovely stay!
Province of Santa Cruz de Tenerife CEIP Los Cristianos Hotels
Apartment block "Cozy Neptuno". Playa la Arena, in a central position, excellent location: right in the centre but still quiet, 10 m from the sea, direct access to the beach. For shared use: swimming pool fenced (depth 75 - 185 cm, seasonal availability: 01.Jan. pool opening hours: 09:00-21:00). Unconventional pool shape. Children's pool, outdoor shower. In the complex: restaurant. Shop 30 m, grocery 500 m, supermarket 240 m, restaurant 65 m, bar 100 m, café, bus stop 90 m, sandy beach "Playa la Arena" 10 m. Sports centre 180 m. Nearby attractions: Los Gigantes 1.7 km, Playa de los Guios 2.9 km, Teide 41.8 km, Aeropuerto Tenerife Sur Reina Sofia 40.7 km, Siam Park 25.8 km, Siam Mall 25.6 km. Hiking paths: Masca 29 km, Chinyero 35 km. 2-room apartment 53 m2, on the ground floor. Comfortable furnishings: living/dining room with 1 sofabed (150 cm, length 190 cm), TV. Exit to the terrace. 1 room with 1 double bed (180 cm, length 190 cm), digital TV. Open kitchen (oven, dishwasher, 3 induction hot plates, toaster, microwave, freezer, electric coffee machine). Shower/WC. No heating option. 2 terraces. Terrace furniture. Partial view of the sea. Facilities: washing machine, iron, children's high chair, baby cot, hair dryer. Internet (WiFi). Please note: suitable for families. Non-smoking house. 000006501E1800059857
GGuest User2023.12.14
Appartement très bien équipé et très agréable, idéalement situé à Puerto Santiago, au calme mais dans le centre de la ville et à 2 pas d'une plage de sable
When you stay at Barceló Santiago - Adults Only in Santiago del Teide, you'll be by the sea, within a 10-minute walk of Playa Chica and Tenerife Beaches. This beach resort is 15.4 mi (24.9 km) from Fañabé Beach and 15.6 mi (25 km) from El Duque Beach.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools and a fitness center. Additional features at this resort include complimentary wireless internet access, concierge services, and an arcade/game room.
All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at Restaurante Drago, one of the resort's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Buffet breakfasts are available daily from 8:00 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 406 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and hair dryers.
2024.10.26
Extremely quiet area infact quite boring If you haven’t thrown your towel on a sunbed by 9am you won’t get one until after 5pm Food repetitive goat and bird salad not for us Restaurant is loud, manic absolutely no ambiance We went in every night and ended up eating out Definitely not a short walk to the beach, we never did find it !! Very expensive holiday almost 3k for one week half board. Then meals out on top of that. Hotel itself though is spotless and our room was very nice (deluxe sea view) Bed was very comfortable Check in a very long process Entertainment night time good we watched it from our balcony. Pity about the sun bed hogs, they were even putting their towels out one morning in the rain !! A lot of sun beds with towels on but no one in them. Plus side they have a separate smoking area so you are not breathing in second hand smoke. The area is extremely hilly and we are fit but after 4 days I was sick of climbing hills to go down them to climb another and so on. Definitely not suitable for anyone with mobility issues unless you are not going to leave the hotel. Was really looking forward to our holiday especially as the reviews are so good but we just didn’t find what others obviously did.
Province of Santa Cruz de Tenerife CEIP Los Cristianos Hotels
When you stay at La Casona del Patio in Santiago del Teide, you'll be in a provincial park, within a 5-minute drive of Isla Baja and La Glorieta Plaza. This historic hotel is 17.6 mi (28.3 km) from Teide National Park and 4.4 mi (7.1 km) from Playa de Masca.
Don't miss out on recreational opportunities including a fitness center and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, an arcade/game room, and wedding services.
Grab a bite to eat at one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 20 guestrooms featuring minibars and plasma televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
GGuest User2021.10.24
We stopped here for lunch a couple of years ago and had always planned to come back for an overnight stay. COVID-19 put paid to that last year but the Hotel kept our reservation open and we finally made it this week. It is a beautiful boutique hotel in a small town at the foot to El Teide. Perfect for exploring the Teno mountains, Saintiago valley and El Teide itself. The staff were so friendly and helpful and despite having to wear masks, their smiles shone through and made you feel immediately at home. Our room was a decent size with a lovely bathroom. After a long days hiking I certainly appreciated a soak in the bath rather than a walk in shower. The breakfast buffet covers all the usual options and tevening meal menu was small but varied with interesting choices. The Friday evening Hake was a particular highlight alongside the cold cauliflower soup. The staff asked if I wanted mine warm, perhaps sensing that cold soup is not a particularly British thing, but I wanted to enjoy as the chef intended. All I can say is perhaps cold soup should become a particularly British thing. The wines were local and the size of the after dinner brandies would have won the approval of my mum. It is a great place to stay and if you want to see different aspect to this amazingly varied holiday island then please consider this place as a luxurious base camp for onward exploration
When you stay at Precise Resort Tenerife in Puerto de la Cruz, you'll be by the sea, within a 5-minute drive of Garden Beach and Taoro Park. This family-friendly hotel is 1.7 mi (2.7 km) from Tenerife Beaches and 2.5 mi (4.1 km) from Plaza del Charco.
Dip into one of the 3 outdoor swimming pools or enjoy other recreational amenities including outdoor tennis courts and a fitness center. Additional features at this hotel include complimentary wireless internet access, an arcade/game room, and a hair salon. Guests can catch a ride to the beach or shopping on the complimentary shuttle.
You can enjoy a meal at the restaurant serving the guests of Precise Resort Tenerife, or stop in at the snack bar/deli. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Puerto de la Cruz? This hotel has 15296 square feet (1421 square meters) of space consisting of conference space and 6 meeting rooms. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 153 guestrooms featuring minibars and LED televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature bidets and hair dryers.
GGuest User2024.03.18
If you're a wheelchair user, please make sure to let the hotel know with plenty of notice. I use a wheelchair that doesn't fold and I couldn't get into my room without taking the wheels off as there's a wardrobe immediately as you enter the room. Fortunately, I am able to walk and only use my chair for longer distances.l, but for others, this could be a real issue. We stayed in that room for one night and they were happy enough to swap me into a different room in the morning. That first night was awful. There were concerning dips in the floor and the noise from being next to the ocean was so loud, plus the wind rattles the windows, it sounded like I was lost at sea. The receptionist was lovely and upgraded us to a family room, no issues, though I hope for the sake of others that there are double rooms available that are more accessible, not just family rooms. The family room was luckily on the other side, so it was totally silent. The breakfasts were quite stale and the milk for the cereal was warm so stuck with the crepes every morning. We did have dinner here one evening but unfortunately, when I got to the dessert stand, there was a cockroach crawling on the food. They were very apologetic and gave both of us a glass of wine as an apology, but then still had to pay full price on the meals. Fortunately, we did bring an extension cord as there weren't many sockets and not all of them even worked. There were no ceiling lights, just plug in lamps, which made it quite dim at night. The pool is barely heated but it takes a few seconds for your body to acclimatise. The mattress is quite firm and I found the pillows were far too high. Also beware that the hotel is on a VERY steep hill. Luckily, I can actually walk quite well in hot weather but I was definitely out of breath when I got from the bottom of the hill to the hotel. The WiFi is awful and I ended up just using my data. The zoo is well worth visiting though and it's a very short distance away. As you come into the hotel, it's got a huge lovely lobby which was lovely to sit in, so it really surprised me how poor everything else was. I have no ill intentions and the staff were lovely but I have to be honest.
With a stay at Coral Teide Mar, you'll be centrally located in Puerto de la Cruz, within a 5-minute drive of Lago Martianez Swimming Pools and Plaza del Charco. This eco-certified aparthotel is 15.1 mi (24.2 km) from Teide National Park and 0.3 mi (0.4 km) from La Paz Lookout.
Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities, which include an outdoor tennis court. Additional features at this aparthotel include complimentary wireless internet access, concierge services, and an arcade/game room.
You can enjoy a meal at the restaurant serving the guests of Coral Teide Mar, or stop in at the snack bar/deli. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 8:00 AM to 10:00 AM for a fee.
Featured amenities include a computer station, a 24-hour front desk, and multilingual staff.
Make yourself at home in one of the 257 guestrooms, featuring kitchenettes with refrigerators and stovetops. Rooms have private furnished balconies. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms with shower/tub combinations feature deep soaking bathtubs and bidets.
GGuest User2022.05.27
Very good accommodation.
Located in the upper part of the city, easy to park and about 15 minutes walk from the coastal area.
Very clean.
very friendly
Excellent and varied breakfast buffet.
I will repeat.
40 reviews
3.9/5
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Latest Reviews for Province of Santa Cruz de Tenerife hotels
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4.5/5
Excellent
GGuest UserAbsolutely amazing. The architecture was beautiful and modern with exotic plants and open spaces. Staff were very friendly and welcoming when we arrived. Large swimming pool with bridges to lead to an island in the middle of the pool (very deep!). Rooms were clean and well appointed - enormous bed but made it feel a bit cramped. Entertainment was provided by singers performing every night (til 11pm so hard to sleep before then if room above). Nice child’s room with a trampoline, table football and air hockey. Upgraded to the preferred club option which gives access to a lounge with free drinks and snacks from 1.30-7pm which we used instead of lunch! Good breakfast buffet. Only used the evening buffet once, was reasonable but not amazing. Some of the other onsite restaurants didn’t appear to have been open all week. The position was outstanding as many good restaurants were nearby and beaches with water sports only down the road. 10/10 would definitely recommend and visit again!
PPeterBGreat location just on edge of village so very quiet but easy to get to restaurants supermarket .
Reception person very friendly and welcoming, breakfast staff also very friendly and quick to ensure you’re satisfied offering more coffee etc.
Court yard and terrace great to chill.
Large room
Good shower and bathroom.
Ample plug points.
Brilliant continental breakfast with wide range of meats cheeses bread pastries yoghurt etc of (no hot food)
Noisy neighbours clunking about due to design of building. You can here water running and toilet flushing. Also noise from staff preparing breakfast etc - ideally wear earplugs if you’re a light sleeper . Don’t let this put you off though the positives outweigh this.
We travelled as a family of four, two adults and two children aged 14 and 10. This was our first visit to Tenerife and we visited during October half term. There were positives and a couple of negatives but overall we had a good time, I just don't think it was the right location for us. Room - duplex one bedroom apartment. Wonderfully spacious and clean, beds all very comfortable. The extra beds in the living room area were much better than some of the converted 'sofa beds' we have experienced on other holidays. I would be worried about the layout if my children were younger but perfect for us. Only negatives for the room was the hot water would run out after 2 people had showered. Reception said each room have a small individual water tank so it needed 15 mins to re heat the water. After staggering our showers we all had hot water. Cleaning service and fresh towels daily if that is your preference. Despite the hot water it was one of the best rooms we have stayed in as a family of four over 14 years of all inclusive holidays across Spain. Location - the hotel is a long way from the heart of the resort and the beach. We did walk to the main shopping area one day and walk back, it was about 4.5 miles (according to my fitness app). There are no shops close by but the hotel has a small onsite supermarket that was reasonably priced. The hotel also has little independent sellers some days offering things like jewellery, clothing, trinkets. The hotel felt a bit isolated when we are used to a daily holiday stroll to the tourist areas but if you are someone who doesn't want to leave the hotel they do bring a lot of extras to you. The hotel is on the side of a mountain and there are lots of steps, didn't bother us at all as we appreciated the views from our balconies but may be an issue for less able bodied visitors. Dining - We found the restaurant very busy on certain days, this is the first All Inclusive we have been on where we have had to queue for a table (not all days) and the queues were sometimes very large. It felt like the restaurant wasn't big enough when the hotel was at capacity (although I have to say the staff work so hard to get the tables cleaned and people seated). Once seated, when busy, it was very chaotic, in my opinion there were not enough food serving areas so long queues formed and not all food was available (often a long wait for the chef cooked meat). Food standard for me is that of a budget 4 star, we certainly didnt starve but the food was definitely not 'wow'. Given what we paid I think it was value for money, the chaos annoyed me more than the standard of the food. Best meal of the day was breakfast. Self service drinks in the restaurant and no issue with that, all drinks were a good quality. Pool bar, opens at 11am. We very much appreciated the self service cokes/lager/wines. So nice not to queue for these. Cocktails/slushies available from the pool bar and never a large queue. The food area has a lot of flies whic
GGuest UserLovely hotel at a very good location. Modern, nicely decorated for Christmas. Polite staff, good choice for breakfast and dinner. Christmas dinner was something out of this world( been to many hotels, but Xmas dinner now will be hard to match). Not sure if it is always like this but we were the youngest in the hotel(43&47)during the first part of holidays and only later some other younger people joined us. The average age was 60's 😁 This hotel is not orientated to children but for us it was perfect- no screaming and shouting and our girl had fun in the pool by
Herself and her cousin🤣 I wanted to book Spring Hotel Bitacora at first but now I am thinking that I made an excellent choice . That said, I might try it out next time just because of the All nclusive service Bitacora provides. It was a nice quiet stay so if you expect something like Turkey, eith music around the pool, kids disco and shows, this hotel is not for you. We were half board and 4 days we ate at the pool bar and were never disappointed. Good food and reasonable prices. We didn't book UP option because we were with the kids( it's for 18+)but if I ever come without them- I will try it out!
Pros:
Very good location
Modern hotel
Heated pools( wheelchair friendly)
Good food and service
Cons:
No shampoo in a room! It's a first for me 🙈
The tiles in the pool (mosaic) need replacement. My daughter filled probably half of the carrier bag from the bottom saw of the pool🤣
All in all- perfect stay and believe me, I am picky. It is one of the hotels I would recommend to my friends and family
LLolaI went on holiday with my partner far away to celebrate our anniversary and we were super lucky and got an upgrade to one of the duplex with golf views, absolutely beautiful and massive for the 2 of us, but it was a bit disappointed as the room was not clean enough and the housekeeper had to come to clean the bathroom a bit better and also the horrible stains on the floor in the room but after that everything was perfect and we were very happy. The hotel is very good located if you are looking for a quiet place to stay far away from the hubbub but be aware that you need to take taxi to get the beach or rent a bike or a car, walking distance is not an option. The swimming pools are really good and you have plenty of space to sunbathing. The staff at the hotel are exceptional and with a high level of customer service and always willing to help, special mention to Martin from the restaurant and also Raul and Diana from the Reception, very good customers service and happy to help. The breakfast was really good and we were very impressed with plenty of variety for everyone and the staff really efficient. On the negative side we would like to mention that we would have liked a small touch from the hotel to say congratulations as we got engaged and we mentioned to Diana and Raul from the Reception and also to Martin but not a small little thing to say congratulations like a card or 2 glasses of prosecco or kind of. About the room, we would like to mention that the mattress are not very comfy as you expect from a 4* hotel and even though the room was very well equipped we missed a bin in the room and we had to use the one from the bathroom in the living room. We did not eat at the restaurant so I cannot tell about the food there and we did not use the gym or the spa either. We will definitely come back next year.
GGuest UserEverything corresponds to the description and photographs, clean, cozy, friendly staff, nearby there is a store, a kiosk with excursions, a bus station, a beach (waves, always a red flag), you can walk to the city beach with swimming pools, the nature is very beautiful, everything is super.
Myself and my wife visited this hotel late October for 10 days. We had not visited this hotel before however had seen it many times and saw it being rehabbed over the last few years. Result was that it was almost as new when we visited. Rooms were very modern and comfortable. The property was recommended in the Jet2 brochure as 4 star. From my previous experiences in other hotels this hotel was higher than this rating. I am not aware of the rating algorithm however this felt like 5 star. Room was great. Cleanliness excellent and cleaning staff very efficient. Breakfast, Lunch and Dinner, choices and quality were way above average. We did eat out occasionally as we do but did so much less this time as the food was so good. All inclusive bar drinks and service, again first class. Pool area very clean and always got 2 beds and an umbrella at any time of visit. The hotel is almost fully up to speed and new bars are due opening soon- Sports bar I think is one. It looked finished when we were there and will be another asset to this hotel. We had seen some negative comments on Trip Advisor before we came out which seemed to be around food quality and choice. We could not see where these criticism's could have come from as they were not apparent during our visit. Maybe the teething issues referred to in the Hotel's replies were there initially and have been resolved. Good for them. My last comment is that if you are considering this hotel do yourself a favour and book. I dont think you'll be disappointed.
I had two persons room in the northern corner of the building. The room is spacious with large bathroom and a corridor and built-in wardrobe. The hotel is nicely decorated and well maintained. The balcony was towards south-east, not very large with a table and two chairs. But as wind in El Medano is always strong and comes from the east it was not comfortable to use it, also WiFi doesn't work on the balcony and part of the room away from the corridor. There room has a fridge and electronic safety box, and TV. There are two electric sockets next to the beds, but unfortunately only one socket next to the table, which is already engaged by the fridge. The hotel staff speaks well English and is friendly. One can access the hotel either with electronic card or with PIN code of the main door and your room. The PINs are sent by email, so I suppose late arrival after 19.00, when reception closes, is possible. The hotel is located almost in the middle of El Medano, next to the only shopping center of the city featuring SuperDino and quite noisy bar. There is also smaller Supermercado Guai in 200 m. But take into accound El Medano is a very small town 1 km in diameter, so everything is in walking distance. El Medano beach is just in 300 m from the hotel. All beaches in El Medano and to the east of it are open for the wind. So they are mostly occupied by the surfers and kite-surfers. There is a small part of El Medano beach protected by the mole. 3 km to the west there is La Tejita beach, which is covered from the wind by the Montaña Roja, also offering great views over the area. There is buses 411 and 408 from El Medano going to San Isidro, where you can change to bus to the Southern Airport, other directions or do more substantial shopping in Mercadona, Lidl or HiperDino. San Isidro bus station has a machine for topping up Ten+ bus cards. In the evining people gather at Plaza del Medano, which is quite vibrant place taking into account the town is tiny comparing to Los Cristianos and Playa de las Americas.
GGuest UserI had a brilliant time at this hostel and met some lovely people. The place is kept clean, the common room is a great size, and there's space to hang wet things after going in the sea/washing clothes. Lights go off at 11pm so people can sleep if they want. The location is perfect - minutes from the beach and restaurants etc. I felt that some of the staff could have been friendlier and more inclusive but overall would definitely recommend this place to solo travellers.
GGuest UserThe hotel is very clean. The staff is very friendly and helpful. They do serve delicious meals, loved the servings of their breakfast, and being a coffee drinker, they have the most delicious one there. The location in the Center of the city, the beach is 30 minutes with the public transport 5 minutes walk from the hotel. By car it’s 10-15 minutes. A perfect spot to go for evening walks. The area feels very safe in the evening, the city Center is very lively even during the week days. The area is Perfect for people travelling alone and couples or even families.
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