From the moment we received a warm welcome on arrival, we realised that our comfort and enjoyment was a priority if the staff. Our 1st floor room was spotless, with regular clean linen and towels as requested. The rooftop terrace is a bonus, with plenty beds, parasols and all day sun. The main pool, unfortunately, loses the sun from 3pm at this time of year(October). It is literally 2 minutes' walk to the beautiful promenade, along which you can walk towards Maspalomas or left towards San Augustin. The restaurant serves quality and plentiful food but there is a slight issue with labelling : a number are not labelled and not always obvious what they are. Additionally, not all cooks are aware of ingredients of certain dishes, which in our case, could have been an issue with allergies. The head chef, however, was most helpful in resolving our issues. Reception staff were particularly helpful, and I must mention Africa, who helped me daily with my Spanish grammar. We will certainly return to this hotel when we visit Gran Canaria
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