Hotels near Terrassen Am Tegeler Hafen, Berlin

I chose this hotel as I was touring Berlin with a friend for a few days, but he was arriving a couple of days later than me. This proved to be a great option in terms of budget, distance from the city centre and proximity to public transport. Once you come up the steps from the U-Bahn at Siemenssdamm, it’s immediately to your right. The member of staff in the reception was warm and friendly and spoke very good English as my German is not very good after studying it a little at school 25 years ago. The room was large, very clean, and well-equipped. It was too warm for me, and turning the air con down didn’t help, but the window opens very wide. The bathroom also had a bath which was a bonus. The bed is firm which I really enjoyed, but I appreciate that won’t be to everyone’s liking. I’m sure I requested the room not to be serviced but the maid had been in every day. I didn’t use the TV but the Wi-Fi was a little patchy and slow at times. There is plenty of plug sockets including one near the bed. There was a soft light on the floor lamp and a desk lamp which was great. I had the buffet breakfast one morning, which had a great and varied selection of hot and cold food, this included cereals, bread, cold meats, cheeses, eggs, sausages, fresh juice, tea, and coffee. There is a supermarket across the road open till 10 pm, which was handy to get food for dinner. Yeah, it is quiet, and felt safe. I couldn’t hear any noise from any adjacent rooms. If I’m visiting Berlin in the future on my own, I will probably stay here again.

Because the other room type is set the next day, the housekeeping staff is very helpful to change the room, we do not have to run back specially, the nearby traffic and shops are very convenient! Super recommended

Just completed a five night stay at this hotel and had a great experience. The staff is extremely knowledgeable regarding the surrounding area and Berlin in general. My room was wonderful and the breakfast superb. The executive lounge was well stocked and the staff helpful. Highly recommend this centrally located hotel for your next visit.

This is a surprisingly small hotel (just 13 rooms on each of six floors) but it was very comfortable, clean and perfectly located less than ten minutes from two different metro stations, in the middle between them. It's also near two local supermarkets. Front desk is staffed 24/7 and housekeeping is available daily but only upon request. The only issue I had was with the bath gel container attached to the shower wall not working (the pump was jammed). So I had to get out, wet, go find one I had packed with me from a previous hotel, and get back in to use that instead. A maintenance worker did respond quickly when I went down to tell them (phone wasn't working at the time either) and he confirmed it was broken, confiding that it was a manufacturer issue happening in other rooms as well. He replaced it with a new working one and all was fine after that. Still, I'd recommend testing that as well as the shampoo before getting in the shower, just in case, when you check in. My room rate didn't include breakfast (it seems most don't, in Europe, in my experience) so I cannot comment on the food. Daily newspaper was provided and there is one small working elevator. I would stay here again.

I stayed in a VisionApartment (VA) in Geneva, Switzerland and was very impressed with the hotel so I thought why not do VA in Germany. I checked in at 3pm and the lobby was open but the main reception office was closed, which I thought was strange but no worries, it’s perfectly safe. This is a contactless hotel, so you won’t find staff to assist you. This is a hotel that may intimidate someone that is not a seasoned traveler. The hallway lights come on upon entry. I noticed debris on the floor upon arrival and still there the day after so there’s no one there in the hotel to monitor things like this. My room was on the 4th floor and below are restaurants that play loud music but they stop playing the music around 10pm. My room was clean and is fully equipped with plates, cups, wine glasses, eating utensils and cooking pans. The bathroom is a nice size bathroom. The shower leaks water in the sink area so you must be careful exiting the shower because you can fall especially an older person. The bed is hard. I prefer soft beds so it’s a personal preference thing. You only get two pillows. A very quite hotel, I felt safe and it’s in walking distance to main shopping, restaurants.

Very convenient location. Right next to major bus station (i took flexibus direct from airport and it took40mins). 3 mins walk to U and S bahn. We arrived early morning and we were given a room, but we need to pay $20 extra which i think it’s fair. Contrary to some comments i saw, the front desk was fairly helpful and efficient. As expected , The room is small. All supplies and amenities are very very basic. Again this is as expected. Room quite dusty which i think can improve. Bed is not comfortable but this is reflected in the price. Overall it’s value for money. As we needed to commute to Messe Berlin frequently this hotel has made it easy due to its location We tried the buffet breakfast once. Adequate i would say. There’s a convenient store right next to bus station so you can get most of your f&b supplies there.

The location of the hotel is very very good and it is convenient to go anywhere. The hotel's facilities are also very modern and the furniture design is very innovative. In short, although it is a motel, it is completely different from the American motel, which is benchmarked against the domestic Atour.

The hostel is very dirty. All the surfaces are sticky. There is a terrible stench in the rooms, toilets, corridors and lobby. Things forgotten by the previous tenants are lying around until they are thrown away by the current tenants. Mattresses are stained with brown stains, possibly menstrual blood (I was in the women's room). The pillows are crumpled and terribly uncomfortable. The beds stand so you can't fully open the window to air it out. The lobby is very noisy and smelly too, apparently there is no ventilation or it is blocked. Absolutely not recommended, even for 25€ a night! It's too much for this place.

TLDR; the hotel is hotter than hell. You booked air conditioning, right? Well, actually … wrong. They turned it to hot air mode, won’t tell you that, and you’ll be unable to sleep as temperatures resemble the Sahara. There is also the fire station next door which they won’t advise you on either. Sirens ALL night long. Don’t think you can open the window to cool down - you can’t. The noise will give you tinnitus! The management or lack thereof are a disgrace. Stay here at your peril. Fuller review: I booked two rooms for six nights at almost 2000 euros. Our party were unable to sleep due to the extreme heat and had to leave early on day two, but not before giving the hotel four opportunities to put things right. We are reasonable people. The hotel, not so much. We booked Sana Berlin as the hotel is advertised as having air conditioning. This was false advertising as management had decided a few days earlier to switch off the a/c with no notice to guests, and were unwilling to switch it on, despite me asking on three occasions to reverse or rectify the issue. Not having this facility made the room incredibly warm, and sleeping at night impossible. Did I mention you can’t open the windows? The hotel refuses to concede this as an issue, despite their own member of staff visiting our room, agreeing it to not be acceptable and visibly sweating and uncomfortable due to the heat. This was the same member of staff who advised he lives in the hotel and can’t open windows either owing to the fire station next door and extreme noise of the sirens… so, not just us then. Notwithstanding this, the hotel still doesn’t take responsibility or rectify this, and has charged me handsomely for two nights accommodation (663 euros). Disgusted yet? You should be. However as with any horror story, it gets worse… I may have mentioned that we did not sleep for two nights, how could we? The extreme heat combined with the loud emergency vehicles… it felt we were in a warzone, not on a holiday. Ah, the windows. Firstly, you can’t open them to cool unable the room down due to the noise. Even if you did, you’ll get no privacy as you can’t shut the badly positioned electric blinds and have the window open at the same time… so yes, if you do you’ll be in full view of the street. Nice if you’re an exhibitionist. I’m sure you’re beginning to get the idea now. So, what did we as guests do about it? Well reader, we tried! Lord knows we tried; Both my husband and I tried to address matters with the hotel to provide fair opportunity to resolve the matter. After the first night I emailed at 8am the following day, to outline the issues. The hotel did reply at 10am advising this (the a/c) would get looked at by the ‘technical team’ however after this did not provide any further updates and proceeded to ignore us. Cool… or not as it happens! I sent a further email at 15:20 the same day seeking an update before we returned to the room. This was of course ignored, sigh. On

The service was good. The room was small, but the transportation was good near two stations. There was also a gym and sauna in the basement, and I didn't use it, but I want to use it next time.