The hotel is located in the Jiyang Lake Scenic Area, close to the lake, with dense vegetation, quiet environment, fresh air, and rich in negative oxygen ions.
The hotel has complete hardware facilities, from cabinets and green plants to desktop supplies in the room, which is very thoughtful and humane.
It is worth mentioning that the hotel's software service, the front desk service is efficient and thoughtful. Mr. Xu at the front desk introduced the hotel's orientation path to us in detail when we checked in. When we checked in late and the buffet was full, he solved the dinner seat problem for us, and provided us with hourly room assistance when we were stranded in the hotel when the typhoon passed through the hotel the next afternoon.
The service of the hotel's Champs Elysées Western Restaurant is also remarkable. The buffet breakfast/dinner dishes are rich, colorful, fragrant and delicious. In particular, the single dishes are prepared in small bites. People of all sizes can taste their favorite dishes. The most impressive thing is Xiao Xu in the Western Restaurant. The service is friendly and in place, making people feel happy and comfortable dining at home.
The room service is also amazing. The room is bright and clean, and various items of all sizes are placed in place. In particular, the glass wall connecting the bathroom and the room is bright and clean. If you don't pay attention, you will think that the room and the bathroom are not separated and connected! The speed of room service is also amazing. It only takes 1 or 2 minutes from calling to delivering the items. It is very timely and thoughtful!
The service staff who met us in the hotel corridor would greet us friendly and proactively.
Even the security personnel responsible for guiding vehicles outdoors and at the lobby entrance were very friendly and took the initiative to help with directions, opening and closing car doors, and answering inquiries.
This is the feeling of being at home.
The hotel management is very good from the details!
We have stayed in hotels of all sizes across the country, including the seven-star Atlantis. From the comprehensive consideration of hotel hardware and software, Zhangjiagang Jiyang Lake Hotel is one of the best!