GGuest UserUpon arrival, the front desk guy was constantly on the phone so we struggled to get the necessary details, but finally did and were able to store our bags, which appeared very secure. When we came back to check in, the front desk printed our room key for the wrong room. We literally walked in on an occupied room, which was uncomfortable. They blamed it on the keycard printer, which was also struggling with a few others checking in around the same time. They had to reprint pretty much everyone’s keys. Other reviews seem to indicate similar issues. Once we finally got our correct room, things were mostly okay. We couldn’t seem to find a way to keep the air conditioning running but turn off the lights. So the room got a bit warm overnight, especially with just a duvet cover. Couldn’t open the windows since there appears to be a club/bar immediately across the way that had loud music until past midnight which was already loud enough through the closed windows. We also visited the bar, and while looking at the menu at the corner of the bar, the bartender rather abruptly told us to sit at a table and someone would come by. So we did, but after awhile of waiting and no one coming, I ended up just going back to the bar and awkwardly ordering there. Never been to a bar where you couldn’t really sit at it or order there. As others recommend, definitely don’t show your free drink passes (from skipping room cleaning) until after you’ve ordered and leaving since they’ll not treat you as well. Room overall and hotel were fine, but could’ve certainly been better and expected a bit more. Location was great though! Felt like a reasonable walk whenever we wanted to go, many shops and restaurants around, and could easily reach a tram/bus stop to go further.
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