Commanding a pristine setting on the shores of Lake Lucerne and with captivating views over the Swiss Alps this iconic Belle Epoque landmark has shone in the heart of Switzerland since 1906. Reopening as Mandarin Oriental Palace Luzern after an extensive renovation this chic hotel is set to usher in an era of contemporary elegance and legendary service. Lucerne s most exclusive venue is welcoming you with 136 exquisitely designed rooms and suites a wide range of dining experiences a holistic Spa sanctuary and elegantly appointed function rooms.
GGuest User2024.02.11
Overall experience: very, very good, leaving very unforgettable memories
After entering the hotel, you will first be presented with hot towels and welcome tea. After asking a series of requirements, the front desk will also provide you with a free map of Lucerne, as well as free bus tickets, which you can experience or take home as a souvenir.
Plus a note about the honeymoon trip
The hotel got a free upgrade to a very nice lake view room with a terrace.
In addition, champagne and four small pieces of dessert were given as a gift
We ordered chicken steak using room service and got a side of fries with three kinds of sauces. The price was high but it was really delicious.
Welcome to Lucernes traditional 5-star GRAND HOTEL NATIONAL. Surrounded by spectacular scenery this is an inspiring setting for your private visits or business trips to the heart of Switzerland. Enjoy direct access to idyllic Lake Lucerne and savour breathtaking views of the mountain panorama.
GGuest User2023.01.30
Large stately hotel. the hotel also has residences which means less hotel guests and traffic (in a good way). i generally look for hotels with pools and saunas attached and the pool area has was beautiful was outdoor patio with view of alps and lakes. Lockers, robes and slippers provided. i had room #205 which had peekaboo view of lake and mainly a rooftop, I suspect City View rooms would be noisy with busy road in front. book lake view if possible. the front staff was lovely and very helpful. They were very accommodating in trying to sort out my room. I could have been made to move after the 1st night but to their credit - saw it was easier to keep me in the same room. restaurant and bar with outdoor seating looking out towards lake and promenade. Heavenly!
Our Hotel Ibis Styles Luzern is located in the historic center of the city of Luzern with its snow capped mountains on Lake Lucerne. The characteristic Old Town with its varied attractions, boutiques and cafes can be easily reached on foot. Our hotel offers 115 rooms with AC, family rooms, escape room and 4 meeting rooms for small and large events with 4 to 150 people.
Cchihang ng2024.04.28
Here are a few points of feedback:
Friendly Staff: The staff were generally friendly and polite. When I arrived at the hotel earlier than the check-in time, the staff provided space for storing my luggage.
Comfortable Accommodations: The room I stayed in was generally comfortable and clean, providing a decent level of comfort during my stay. However, there were a few minor maintenance issues that could be addressed, such as the brightness of the light. Also, the spray at the toilet did not function properly.
The dining options at the hotel were satisfactory. While the meals I had were tasty, I felt that there could have been a bit more variety in the menu offerings, especially for guests staying for an extended period.
Very Good
210 reviews
4.1/5
Price from
US$133
per nignt
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A stay at Hotel Monopol places you in the heart of Lucerne, steps from Mt. Rigi and Museum Sammlung Rosengart. This hotel is 0.1 mi (0.1 km) from The Swiss Path and 0.1 mi (0.2 km) from KKL Lucerne.
Enjoy recreation amenities such as a nightclub or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a hair salon.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Relax with a refreshing drink at one of the 4 bars/lounges. Continental breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Lucerne? This hotel has 689 square feet (64 square meters) of space consisting of conference space and 2 meeting rooms. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 79 air-conditioned rooms featuring minibars and espresso makers. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.
GGuest User2024.05.22
I was very satisfied with the accommodation on the first day of my trip.
Especially the breakfast was so delicious^^
The only photo I took of the accommodation was the elevator.
A stay at Hotel Alpina places you in the heart of Lucerne, within a 5-minute walk of KKL Lucerne and Chapel Bridge. This hotel is 0.3 mi (0.5 km) from Jesuit Church and 0.9 mi (1.5 km) from Lion Monument.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and shopping on site.
At Hotel Alpina, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Limited parking is available onsite.
Make yourself at home in one of the 35 guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks.
GGuest User2023.01.31
I was really excited to start travelling after 2 years hiatus. I chose Switzerland as I had already made plans for the a 3 weeks trip in May 2020. I had to cancel it due to the COVID-19 pandemic. I picked Alpina Hotel in Luzerne due to its great loation and affordability. It is near many eateries and other attractions. I booked 2 rooms; 338 and 339. We get to enjoy the street view and marvelled at the beautiful building opposite our rooms. I noticed that the opposite building was built in 1537 [ need to confirm this ]. The street was generally quiet except in the mornings when rubbish trucks cleared did their cleaning. The room has simple layout and mine has 2 sinks in the living area. The bed and pillows area are comfortable. The bathroom is small but all items worked well. I did not see any staff at Alpina as most of them were based at the nearby sister hotel, The Monopol, which is located about 20m away. Checking in was fast and easy and it was done at Monopol. I was grateful for all the guidance and assistance provided by the receptionist. Alpina hotel is located about 110m away from Luzerne Train Station and it was relatively easy to find. My room ; 339 is bigger than 338. All in all, I had a really great experience staying in this hotel.
A stay at AMERON Luzern Hotel Flora places you in the heart of Lucerne, steps from Museum Sammlung Rosengart and 3 minutes by foot from Mt. Rigi. This upscale hotel is 0.1 mi (0.1 km) from Chapel Bridge and 0.1 mi (0.2 km) from Jesuit Church.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. This hotel also features babysitting (surcharge), a hair salon, and shopping on site.
Enjoy a meal at BACiO della MAMMA, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Lucerne? This hotel has 1647 square feet (153 square meters) of space consisting of conference space and 4 meeting rooms. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 161 air-conditioned rooms featuring espresso makers and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
GGuest User2024.05.23
Amazing hotel near Luzerne train station. Many bakery nearby. Hotel staff was friendly and kind, provided toiletries and water. Breakfast was simple but good enough to start the day. Very short walk to the old town area which was great!
With a stay at Seeburg Hotel in Lucerne, you'll be on the waterfront, just a 3-minute walk from Lake Side Promenade and 13 minutes by foot from Swiss Transportation Museum. This hotel is 1.3 mi (2 km) from Bioweingut Sitenrain and 1.6 mi (2.6 km) from Grand Casino Lucerne.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. This hotel also features concierge services, wedding services, and a banquet hall.
Enjoy a meal at Seerestaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 11:30 AM for a fee.
Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 62 guestrooms featuring minibars and espresso makers. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
GGuest User2023.09.08
Very nice hotel just across the street from the Vierwaldstatter see(Lake Lucerne) Pros: Great staff easy check in Great views from lake facing rooms, easy parking. Ok value for the area,comfortable bed. Cons: There was construction going on at the time of our stay. The rooms have no A//C, not a deal breaker but the room was sealed up tight and that first blast of stifling heat when we opened the door was unexpected. But they do give have a large fan unfortunately the cord would not allow the fan to be placed in the terrace door to help cool off the room. The breakfast buffet selection was plentiful but the cooked foods were merely OK at best.
With a stay at Cascada Boutique Hotel, you'll be centrally located in Lucerne, within a 10-minute walk of KKL Lucerne and Chapel Bridge. This hotel is 0.9 mi (1.4 km) from Loewenplatz and 1.1 mi (1.8 km) from Lion Monument.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. Additional features at this hotel include shopping on site and a television in a common area.
Enjoy Spanish cuisine at Bolero Restaurante, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 66 individually decorated guestrooms, featuring free minibar items and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
WWander500177495012023.06.03
The hotel deserves a perfect score! And the staff from Reception to Bolero restaurant a 6 our of 5! The friendly and informative greeting we received at check-in was superb. The bus tickets for Kriens/Pilatus is included for all guests and close by. The receptionist went even as far as walking us to the parking we had reserved (22CHF/day--worth it). We had room number 611 with a bay window on the top floor and it was very comfortable. They thought of everything from coffee machine to all small details a traveler might need. The location is very central!
With a stay at The Lubo - self check-in in Lucerne (Old Town Lucerne), you'll be steps from Lucerne Town Hall and Rosengart Collection. This hotel is 0.1 mi (0.2 km) from Mill Bridge and 0.3 mi (0.5 km) from Musegg Wall.
Featured amenities include express check-out and a safe deposit box at the front desk.
Make yourself at home in one of the 41 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
KKachuen2024.04.04
Centrally located in a quiet street in the city centre near the main train station ; stylish renovation of the hotel and functional kitchenette in the room I stayed (can you imagine there is a dish washer in the room ?😂and every day the housekeeper used it for our dirty dishes); laundry room on the first room and cozy cafe on the ground floor; reasonable price considering a Swiss standard; overall, excellent (input the confirmation number from trip.com and your name when you need to do the self check in at the entrance indoors; the door is closed and looks locked but actually you can open it 😂) ; will book it again when coming here in Luzern again ) 👍
Located in Lucerne, HERMITAGE Lake Lucerne - Beach Club & Lifestyle Hotel is on a lake, within a 10-minute drive of Schloss Meggenhorn and Lion Monument. This beach hotel is 2.7 mi (4.4 km) from KKL Lucerne and 3 mi (4.8 km) from Jesuit Church.
Take time to pamper yourself with a visit to the full-service spa. After a day at the private beach, you can enjoy other recreational amenities including a sauna and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Enjoy international cuisine at Restaurant HERMITAGE, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and complimentary newspapers in the lobby. Guests may use a roundtrip airport shuttle for a surcharge, and self parking (subject to charges) is available onsite.
Make yourself at home in one of the 69 air-conditioned rooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms have designer toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
GGuest User2023.01.31
We stayed at the Hermitage and it was a perfect choice for us. The hotel is away from the city center but the bus stop that takes you there is in front of the hotel entrance and you get to the city center in 15 mins tops. But staying here you get the most perfect unobstructed views to enjoy, and not even pedestrians walking in front of the hotel. It was just perfect. The room was clean and service was great. We would go back to this same hotel if we were to visit Luzern a second time.
Outstanding
105 reviews
4.6/5
Price from
US$319
per nignt
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4.5/5
Excellent
PPENGThe pictures are all views from the window. See the beautiful scenery of Lake Lucerne. Because it is this, we evaluate 5 stars. The hotel is 4 stars in size and has the same facilities as the domestic express hotel. The room is quite large in Switzerland. The balcony is very nice to see the lake. It takes 8 or 9 minutes to get to the lake. There are more places to eat around, and the bus is still close. Go to the hotel to take the little cable car. The breakfast variety is too small, 30 Swiss francs a person, it is really cheaper, it is the simplest breakfast in the entire Swiss itinerary. The breakfast restaurant can see the lake, it is still good. The overall layout of the hotel is very good, people like it very much, the hotel service is also very good. Specifically, the hotel has a shuttle bus, saying that it can only be sent to the bus station from the hotel, and then take the bus to the train station. The driver actually sent us directly to the train station that day, touching. Lucerne is not big, the hotel location is OK, and it is convenient to go anywhere.
GGuest UserI only stayed for one night as a stopover, but the hotel is very close to the station, and I have already arrived when I got off the bus and crossed the road. There is no air-conditioning in winter, but opening the windows is good enough! The room as a whole is so clean! The staff at the front desk are very kind and answer all questions! And the hotel is 5 miles away from the scenic spots, just walking distance! Moreover, a small supermarket is opposite the hotel, and it only takes a few steps to buy snacks! And there is a D restaurant on the lower floor of the subway station! Overall, it is highly recommended for travelers who want to catch the train the next day.
GGuest UserWe stayed for two nights during our honeymoon trip and this was one of the most enjoyable hotels we stayed at in Switzerland. The location is perfect, quiet quaint street in walking distance to everything you want to see in downtown Lucerne. We had the top floor room which had a wonderful rooftop balcony with a great view of Lucern. The bed was comfortable, the hotel was clean, the staff was friendly and accommodating and the breakfast spread was wonderful. We loved to sit by the window at breakfast and enjoy the view and there was hardly anyone there when breakfast started. The only hiccup was that the steam from a hot shower apparently set the fire alarms for the entire hotel off two mornings in a row. The second morning we were extra careful to circulate air and turn the heat down but it still happened. The staff seemed surprised so they will probably address this. One suggestion would be to have an electric kettle and mugs for tea/instant coffee/cocoa in the room or at least available upon request.
I spent 3 nights at the Hotel Hammer for a break in the shoulder season in March. The hosts were very nice and I felt very comfortable. I had a small single/attic room on the top floor, which is reached by a few stairs. Simple but beautiful with chalet charm in wood, with a washbasin in the room, the toilet/shower (3 single ones in total) is separate in the hallway by the single rooms, which was no problem at all. Both the room and the toilet/shower are very clean. I spent very peaceful nights on a comfortable bed and was able to explore the beautiful area during the day. I would love to come back. Thank you very much, this is what you imagine a stay to be like!
GGuest UserAll was correct in general but compared to other places of the same kind, this means that it arrives max. 21 h and departure max. 10 a.m. in the morning I feel very restricted when you are on the journey ... Very good place and very beautiful parking which unfortunately is charged $15.
DDarcy. WHotel location is fantastic. Less than 1 minute walk from the information center located from the train station.
Hotel room is fine but the edges of the bed frame protrude out hence one needs to be more cautious.
We arrive at 7pm on a Sunday evening and check in was quick. Will appreciate if WiFi password and Lucerne Visitor card are given upon check in instead of having to request for it.
At 11pm, when i tried to input the WiFi username and password, it shows Credit used up. I called the reception for assistance and was told to come down to the reception. After going down, I was given another print out of the WiFi username and password. I do not understand why this cannot be communicated over the phone. Went back to the room, tried the new username and password and it still doesn't work. Only managed to login to the WiFi the following morning when I went to the reception and get another user ID and password. Not sure if this is common in Switzerland but this sure is my first encounter.
RRojin JThe Staff was very friendly, one of them was Kevin (I Think), and also two other ladies also on the desk was very helpful in guiding us regarding our travel. We stayed for 3 days and the whole concept of the Hotel was different. We had an infant with us and wanted to change the room we were allotted and they readily agreed and luckily they had one bigger room with king size bed to accommodate them. The breakfast was regular and most importantly the staff being very nice and helpful, which has made an impression on us as this was the first time we traveled to this city. For the amount you pay for this Hotel in Lucerne, it's certainly very cheap for the services you get. It's based on a Theme so most of the rooms have bunker beds so even children would love it. Not much space inside the room or shelves to keep stuff. But then its a budget Hotel. Would stay again if I visit this city again. Its 8 minutes walk from the Station.
GGuest UserService: Super good. Since it is a long way down the stairs, there is a bell to inform customers to ring the bell and the hotel staff will help carry the luggage and send customers to the room to guide them to check in!
Environment: Overlooking the view of Lake Lucerne
Facilities: The bed and pillows in the room are very comfortable and soft
GGuan SoonLocation is great. Near to tram station and city centre. Room is small with little space for luggage. No wardrobes. Bathroom with glass door means no privacy for the person taking a shower. Toilet is separate from the shower stall which is too small to even hang one's clothes or towel. At least, they did install a curtain across the room to give a little privacy to the bathroom.
We stayed at Galaxy Apartment - or I should say one of the Galaxy apartments for a couple of days. With three people, the falt was a little bit packed to be honest. The bathroom is very small. One of the things which disturbed me the most was the noise at night. People seem to come and go whenever they like and make a lot of noise (scream/shout) in the stairway. I don't like to be woken up at 2am during my vacation. While having TV is not that important, let's note that it was totally impossible to watch any program for more than 5 minutes, because the connection would break down. Additionally, the recent heatwave makes the flat quite hot and stuffy. We had to leave windows open during the night. That was probably for the best because trying to close the shutters was yielding such a noise. I thought they would break. Fortunately, the street was very quiet. Finally, they should provide more information regarding the parking. I think this is quite the minimum. We were really struggling to understand how to get the daily ticket.
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