I stayed with friends at the Harris House, that is part of The Great George. Let me start by saying that just based on staying at the Harris House, I am very confused how this is a 5 star hotel. It is just a run down house, that they added temporary A/C units to. I would rate the rooms/overall house condition 1 to 2 stars. They really should renovate the entire place. The toilet was already broken when we checked in. It took them over 2.5 days to finally put a temporary fix on the toilet. So for 2.5 days, every time we flushed the toilet, we had to reach into the bowl to manually close the valve and that toilet tank was disgusting to look at and reach into. The wifi barely works in the 3 upstairs bedrooms (constantly disconnects), and the kitchen really only comes with plates and cups, and not really anything to cook with. When we ran out of toilet paper, it took more than 4 hours for somebody to show up with toilet paper. Imagine if we actually ran out while on the toilet!!! Oh and the only phone in the house could never connect to the front desk. It normally wouldn't be a problem except for that I am traveling internationally and only purchased an esim...so every time I needed something, I needed to walk to the main hotel building. Even after informing multiple people about the broken phone, it was never fixed during my 3 night stay. After complaining many times about the various issues, Management came up with solutions that we weren't happy about. Overall, I wouldn't recommend this hotel. There are significantly cheaper accommodations in Charlottetown with better breakfast and better service. Also, if you have trouble with stairs, DO NOT book this house. The stairs are super small and I could see people injuring themselves on them.
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