Hotels near Colonial Inns, Moncton

Hotel is right off the highway and the area has several hotels nearby. It is one of the newer hotels in the area. The room had a fridge, coffee maker and a microwave so you can make yourself a little snack. Pillows were comfy as was the bed. I had a late check-in and was driving all day so was hoping to sleep in a little later than usual. But at 9:30am the cleaners started with their vacuuming in the hallway and it was loud. Really don’t understand why you need to start so early. Other than the noise everything else was perfect. Hopefully this is a one off and not done on a regular basis.

Positives: - Check in staff, Madison, had positive attitude. Listened to issues found in the room, tried to offer two options but none of them I could use. - Responsive and made efforts to resolve issues Negatives: - Found hairs on the back of the hotel room door entry next to the wall, hairs found on the bed, and several in the bathroom in the first room they assigned me. - Poor hand-off and follow through when changing shifts between employees: Madison left and did not inform the next shift employee about the uncleaning issues in my room, left me waiting for more than 30 minutes. A new staff took over and I had to re-explain the situation again. Madison did not let me know that she would soon get off her shift and a new staff would take over. They moved me to Room 440 which is much cleaner. - The check-out process was long, the staff, Shannon said the printer couldn't print. The manager, Kamar, was standing looking over Shannon's shoulder and said he would take over to check me out. He asked me to go into his ”dark” office, and I said I preferred to wait in the lobby where it's bright and no need for me to go into his office, I sensed something was off. I went to get tea in the nearby tea table where hot water and coffee were located. Then, the next thing he did was acting inappropriately by walking very close to me to ask me a question, when Shannon stepped away, saying, ”Did you book through Expedia? My lady?” When Shannon returned, I told her that her manager, Kamar, said something inappropriate, and looked straight into Kamar's eyes telling him, ”I am not your lady. Stop that. I am your guest, the guest of Four Points by Sheraton.” This could constitute a sexual harassment in work setting. The facility is in good and acceptable condition. Cleanliness needs improvement as cleanliness varies from one room to another. The staff's service was fine, but manager, Kamar's behavior is concerning, inappropriate, and needs to be addressed. This hotel would have the chance to earn a 4 out of 5 or even 5 out of 5 if they were able to: 1) provide a clean, hairless, grease-free, watermark-free, food crumb-free rooms on all surfaces from the beginning. 2) Kamar acts and speaks professionally and appropriately 3) Better handoff between shifts. Kamar is the biggest factor that this property got a 2 star out of 5-star rating. Moncton in New Brunswick is the closest bigger city to Prince Edward Island, which offers better lodging accommodation. If you don't mind driving 1.5 to 2 hours daily (one way), this can be a good lodging location for those who plan to visit Prince Edward Island. Going into Prince Edward Island is free, but when you leave and cross the bridge again, it's $50 CAD, so do pencil that in when making your lodging decisions. For the same price, you get better and nicer hotels in Moncton than that of Charlottetown in Prince Edward Island.

Great Small Hotel. Very friendly staff. Very clean. Great for pets with easy access to outside. Breakfast was good, quick and simple. Great value. Very conveniently located. Highly recommend. We stayed 3 days. I don't review much if ever but was impressed.

The decoration is very new, the room is large, very clean, the two beds are big, the overall environment is very good, the waiter is also very good, the breakfast is also very good, the lobby is also very good, parking is free, it is recommended this home

The location of the hotel is just off the highway, clean and tidy! Quietly surrounded, it is a similar motel opened by Koreans! Breakfast for adults and children is free, although there is nothing special. But the breakfast at the Canadian hotel is basically the same, it is already ok! Parking is free, there is a large open-air swimming pool in the yard, just don't have time to visit! Stayed for two days and cleaned it! Recommended!

We came to watch the hockey game so the hotel being right across the street from the arena was a big selling feature. There is a $12/day parking fee but you can come and go so it’s not too bad. Check-in was quick and the staff at the front desk were helpful and friendly. The room was bright and clean and the beds and pillows were comfy. The guide on the TV didn’t work so it made something to watch difficult but not a deal breaker. Pool and hot tub were nice but I wish the hot tub was a little hotter than it was. Check-out was speedy and the desk agent very friendly. I would highly recommend and I would stay here again!

everything about the hotel was good except NO SERVICE including no making up room. The manager on duty on July18 at 530 pm greeted me with attitude saying IT IS WHAT IT IS My complaint is that we were not told in advance and at $ 300 a night I want my room to be cleaned and the bed made or given a reduction in price .We will not stay at this site again

L’hotel est neuf, extrement propre et le service impecable. Les employés sont acceuillant et très bien formés. Nous y retournerons lors de nos prochains voyages a Moncton et le environs. Bon choix qualité/prix pour cette villes

The first time I lived in Hyatt, I was very impressed, very clean, the staff was professional and enthusiastic, and hot water, coffee and tea were supplied 24 hours a day, which solved the big problem of hot water, and there was Starbucks downstairs. Personal preference reasons, I don't like to roll the quilt with a layer of sheets, but most hotels abroad are like this

With over 15 years of customer service experience. This is what it's all about. Very seldom do I experience the level of excellence from other experiences.To say they go above and beyond to accommodate their Guests is a understatement. I travel very often for work and they took it upon themselves to give me the best rates, the best privileges and so on. The building itself is updated and kept very clean and it's a very safe area. I will not stay anywhere else in Moncton. Close to mall and all other amenities. If you have not yet stayed here it is a must for the service alone. Thank you