Hotels near Sauna Fox, Salvador

The hotel has a good value for what it offers, well located, from to walk in the Salvatore shopping and has a nice morning cadet . I stayed 2 nights and I will return to the next Salvatore visit. The guests are very sympathetic and requesting. The room was cleaned great.

The Novotel Salvador Hangar Aeroporto best features are its location near the airport, newer facilities than most properties in Salvador, and it operates under the ACCOR hotel brand. Despite these advantages, I must report a unacceptable experience during my stay December 28th to 31st 2022 followed by deplorable managerial customer service in response to verified and documented service failures. I have reported these issues to my travel agency, my corporate travel unit, and my personal travel networks. As I discovered this property using Trip Advisor, I have decided to report this matter for the benefit of my fellow readers. I do not recommend this property for business travelers nor cultural tourism travelers (especially not those seeking afro-Brazilian tourism or those welcoming to the African diaspora). I share some reasons herein: • Unreliable Service: During my stay I experienced one major internet outage over six business hours, as well as minor room outages (less than 30 minutes) on each day of my stay. This hotel was advertised as catering to business travelers, but the hotel provided no updates when internet would be restored despite repeated requests. I did not receive any support to manage the disruption to my teleworking, and personnel were unable/unwilling to facilitate solutions (At one point, I was recommended to use the free internet of one of the shopping malls. Imagine carrying expensive computer equipment to what my taxi driver warned was a “high crime” area). Sadly, the ability of the reception staff to identify solutions was more unreliable than the internet service. • Poor Room Quality: This hotel advertises rooms of high standards of quality, and I am sure many receive good rooms. However, I received a room that was both substandard quality (bathroom sidings and interior furniture water damaged, door malfunction, refrigerator malfunction) and pollutted by the buildings HVAC exhaust being poorly designed, allowing exhaust to flow against rooms on the lower floor (high noise pollution noticeable when sleeping). I believe most guests do not have this experience, as the issue likely affects few rooms on the lower floors. However, when choosing this property, one must ask the question, how does the receptionist decide who receives these rooms which experience high dust inflow and high noise pollution (I have videos and photos available upon request). Why are some customers placed in quality rooms, and others assigned to substandard rooms (noting the hotel has standard room types based on bed requirements)? Why did this hotel property assume that one of their few afro-descendent customers would accept the worst room in the property? • Deplorable Managerial Level Customer Service: Upon checkout, a customer service representative noted my dissatisfaction with my hotel experience, and asked if I would be willing to receive inquires from hotel management the next business day. I did not have confidence in their customer service bu

The hotel stopped in time, I was there a few years ago and I stayed in a very good room, great bed, airy, this time it was a little frustrating,the room q I left to desire,the furniture q they call guards clothes or something like, they are c old wood smell, the table, chairs and the comfort near the bed tbm are requesting for upgrade, the air conditioning still eh wall, an unsupportable noise and the smell was not very good .... As a positive point in the large mirrors rooms and the bathroom had no problems, although the bath area is small ...... and my girlfriend was happy c the quality of the cover ..... The tbm fridgebar deserves to be exchanged,but it works ... The pool and pool area are abandoned, I prefer and a walk on the beach, the deception pq q would stay relaxing in the hotel pool, but without conditions, vc does not feel the least willing to stay in the pool area .... Morning breakfast eh only acceptable......

We hosted the hotel Sempre Ogunjá in the period from 22 to 26/01, we have some comments to make, as regards cleaning I have no much to talk very organised, but on the first day I made a complaint from the trailer that was very low and the receptionist reported that it was standard and that it was not to exchange but reported that there were two types of trawler one finer and another denseer but when I went to confer I still did not know my need. The day 25/01 request a file from the Milan that I didn't like the taste I didn't recommend, lunch. But the worst of all is that at the evening out around 15:00 I closed the room and delivered the key to the reception because the guest cannot take the key. I immediately called the receptionist and asked why my room was open, she didn't know what to say, so I'm waiting for the responsibilities to return. Since check-in I realized an uncertainty because my identification was not requested at any time, when I went to question the official he informed that it was why my husband had already a record. Summary: The hotel has no people who are entitled to manage, because the manager has never seen me to justify the incident.

The Fasano is located next to the Pelourinho, the UNESCO World Heritage Site. This means you can walk to the main sights easily. Old building, nicely renovated, now in modern style. Rooms tend to be on the small side, but are nice and have all you need. Nice rooftop pool with small bar, great views. Breakfast is very good, good choice and good quality. Lunch is ok, but nothing special. Most staff members are very friendly, they try their best to accommodate your needs. Yes there are some hiccups in the service, things got forgotten etc, but as they are very friendly you can live with it. Probably one of the better Fasanos, compared to others, here the staff pay more attention to details and are more client focused. I can recommend this hotel for a nice stay in Salvador, probably the best option in town. I would like to thank Janine, Maria and all other staff members who did their best to make my stay a very nice one.

All perfect. Note 9.5. If you want to be note 10 you need to have a better blackout in the rooms because the balcony is super clear when the sun is born. We had only one problem with the lock, because the card failed to open about three times and we had to return to the gateway.

The most charming boutique hotel in the heart of Pelourinho! Both the room and bathroom were beautiful and spacious, with a mini fridge, safe (although ours was broken) and large cupboard. The rooms are named after Portuguese explorers rather than the more common room numbers, which was very fitting for the colonial style interiors of the hotel. Staff were so welcoming and very friendly. Breakfast is served at your table - tick sheet menu - and includes various cereals, drinks, bread, cakes as well as Bahian specialties. There is a small plunge pool, which we didn’t get a chance to use. We couldn’t have asked for a better location; we were able to walk through the historic centre, with both the funicular and elevator serving the lower city close by. Lots of eateries and fantastic musical entertainment right outside the hotel - music stops around 10-10.30pm. It is a short walk across the cobblestones to the main Pelourinho square, which pays homage to Michael Jackson who shot a music video there. A (steepish) walk past the church takes you to the rainbow street of San Antonio, with plenty more restaurant/bar options. Would absolutely stay here again. Highly recommended!

Simple hotel but in front pro sea tasty breakfast But it is old but a good service a tasty swimming pool, wonderful view, friendly people The tasty breakfast was simply nothing missed but I didn't like the bed very much

We were staying over night in the purpose of sleep before the travel to lencois. The hotel was perfect for that. Really good value for money. Nice and clean room. Used the room service to order dinner which was really good. And the hotel was really closed to the bus terminal. Staff in check in talked English and in check out not really good English.

I went to sleep quietly, I would stay only one night, I stayed in a top room, at the 21st floor. The next day to go down to breakfast I found that the 4 lifts were stopped due to a canoe break. ok that accidents happen and there was little to do, But I think it lacked a little crisis management by the staff who did not have a lot of tattoo to deal with the situation so strange. I had to go down and climb the 21 floors by the stairs. I had paid a part in points and a part in money for staying. and a lot of money. I am very pleased to have the money returned, but in any way I think there is a lack of better risk and crisis management in situations like this.