Hotels near Patscherkofelbahnen, Innsbruck

Hotel Pros It was clean Rooms cleaned every day . They even folded our clothes that were left on the bed Constant hot water Toilet roll and shower jel provided Your room key fit the rear hotel door to get into the hotel when reception is closed Lovely scenic view if facing the front of the hotel Bathroom towels provided Staff very friendly. Welcoming and helpful The free bus to either innsbruck town or to the ski station is 100meters down a hill and runs every 10 minutes untill 7.30pm Breakfast is provided if notified in advance @ 14 euros PP per day. Free WiFi throughout the hotel Room decor and wooden furniture is nice and fitting for the environment Cons Poor heating in room, we had 1 radiator which was always warn there was no termpature dial to turn heating up or down Sauna cost 10 euros per person per visit BBC world news and CNN were only English speaking channels. Foreign channels no subtitles available Major building work close by they start work @6am ( this is not the fault of the hotel) but wakes you up. No fridge . We left our drinks outside on the balcony to keep cold. I also brought food from thr UK which I had to throw away due to no fridge Hotel has no bar, despite the outside hotel sign advertising bar. Hotel is 100meters up a steep hill from the bus stop and 200 meters to the village of Igls where there are a few places to eat, shop and hire your ski equipment, but is hardwork walking up this hill when you have been sking alday. Due to room being cold extra bedding could be provided No kettle or condiments in unit Beds and sofa bed extremely squeaky No restaurant or evening meals provided No safe in room Although the room had twin single beds they were stuck together and could not be separated. The hotel room door does not lock, you need to use your key to lock the door from the inside, unless you ask for a second key, this could be a safeguarding concern as if someone wanted to stay in the room and the other person went out with the key, the door would remain unlocked, if you lock the door from the outside, you can't open it from the inside. I booked this hotel Purley for the ski in ski out, unfortunately when we arrived at the hotel I was told that this is not the case, the management having been trying to let the travel company know about this but stated they have had no response. The manager was very welcoming and helpful, and stated he changed our room to face the snowed mountains which was nice.if you want breakfast you have to notify him the previous evening and will be charged 14 euros per person per day, we declined. The manager emailed us the link for free bus travel to the ski station and into innsbruck town. We were only given 1 key which we had to keep with us whenever we left the hotel, this was because reception is only open at certain times of the day and evening and is not 24hours.As already mentioned, the hotel is 100 meters down a hill to get the free bus and a further 100 meters to

Probably my 10th stay at this hotel. It’s been rather rustic and run by the same family for ages. However the pandemic has changed things - some for the better some for the worse Better - easier passage from main entrance to rooms in the east wing and spa - well functioning free parking Worse - all staff seem new and not very well trained - on check out the bill included my already prepaid room and the lady did not, at first, understand that this was wrong - renovated room. Nowhere to place clothes etc. No shelves- no cupboards. Glass “door” to bathroom with 30 cm open space at top and bottom. Weird, even when traveling w spouse. Very cold, icy electrical light in room. You hear other rooms very well. We twice woke up 5 45 from an alarm clock somewhere else. Never happened in any hotel room before.

Austria is beautiful country and offers fantastic winter sport in an unspoilt environment. We were conscious of recent adverse publiciity around the trying covid entry requirements. We could not have been made to feel more welcome anywhere and particularly the hotel staff. Despite operating at a fraction of their capacity, a full compliment of staff had been retained to offer services from early until late. The pool and sauna complex remained open and accessible. They are 1st class facilities too. The food served is of the highest quality: the variety available alway wide including traditional Austrian fare (such as soup with shredded pancake), always a good, varied and fresh selection of salads. The staff were readily available to offer information, book ski bus travel and help. A bus leaves every 10 minutes to whisk you into Innsbruck or there's a wooded walk or a tram. We did all 3. It's so easy! The rooms are clean and comfortable, as you'd expect and the situation is just so convenient. Yet it's the staff of this family run hotel that will make me want to return

I can’t praise these apartments enough. If you are looking for something between a hotel with facilities that you pay for but never use and fully self catering, then this is an ideal option. We were sent an email with clear and detailed information a few days before arriving. Our apartment was clean, compact and offered everything we needed. There was a jug of water in the room that we could top up and keep cool in the fridge. Our room was cleaned daily and coffee cups for the machine and milk cups were replenished daily. Even though we didn’t put our towels on the floor indicating that we wanted them changed, we found clean towels in the bathroom every day. This could have been due to the very high temperatures the first few days we were there. The room remained warm once the outside temperature had dropped and we returned that evening to find a humidifier in the apartment. The service was excellent and the staff were very friendly and helpful.

The hotel has an excellent location in Innsbruck. Everything can be easily reached on foot or by public transport. The staff at reception is super friendly, attentive and helpful. However, the breakfast area and the service staff there are critical. On Sunday an hour before the end of the breakfast buffet, yawning emptiness was the order of the day. Not only was the service staff missing, there was also a lack of food. There was no more bread, no toast, only 3 rolls, there were no Danish pastries or croissants. There were no vegetables such as cucumbers, peppers, etc. There was only jam and honey and packaged Nutella. The rest of the jam was empty. Egg dishes and Co were available, but cold. On top of that, the service staff from breakfast was rude and unfriendly. The young ladies were audibly arguing in the open kitchen area and complaining about the guests. Guests' requests for bread, cheese, etc. were only dismissed with ”we don't have it, it's over”. The inappropriately awkward tone of voice and inability to accept negative customer feedback made the atmosphere very uncomfortable. All in all, the breakfast for a 4* hotel, with quite stately room prices, can only be rated as unsatisfactory. The shower in the room also had to be complained about, since the shower head was heavily calcified and almost no water came out. The exchange by the caretaker worked well. Only the hose was too short to be able to use the wall bracket. So you had to shower by hand in the sloping roof. Hotel room #503 was beautiful and reasonably spacious for a deluxe room. With a small balcony (very nice) at the back and with a wonderful view of the Nordkette.

Comfortable rooms, great service and good facilities. The bar, pool area and reception all are lovely. Just round the corner to the old town and shopping, restaurants very close by. You can walk to the funicular station for Nordkette. I was very impressed with the excellent service at reception and the bar

Nice hotel but staff could be a bit more welcoming. At least a smile and use our names. The room was clean and pleasant. Quiet. Good comfortable bed with a great view to the mountains. Had dinner one night which was quite yummy and staff were prompt and friendly. Would have liked to sit outside in the small court yard but is stinks due to the smokers. This is an issue with most hotels we stayed in, no place outside to enjoy for non smokers. Great location with easy 5 min walk to city centre.

If you ride a motorcycle you must book here. They may not have secure parking but what they do have is motorcycle positive staff. We turned up late due to the weather and they still accommodated us at midnight even though they close the reception at 7pm. On our return visit we had motorcycle issues and the reception staff went absolutely above and beyond to help keep us on the road. The food is excellent and the staff are amazing. They use a night entrance system to gain entry after hours and this is perfect for access once checked in. Bikers, you will kick yourself if you don’t use this place. Biker friendly is an understatement.

FINAL SCORE 7,5-10: RATIO QUALITY/PRICE 8-10: WOULD I SUGGEST THIS HOTEL: YES HOTEL STRUCTURE: CLEANLINESS: 8/10 STAFF: Very kind, polite and available CHECK IN AND CHECK OUT: 5 min spent to fill the format, quick check, invoice provided the day after the arrival HALL: Clean and quite small HOTEL LOCATION: 2 km away from Innsbruck HBF, about 30 min by foot. SUPERMARKETS NEAR HOTEL: Did not check it ROOM EVALUATION Room size: Standard room 14 sm Cleanliness: That is a key topic for me to give a score to an hotel. Room and bathroom were clean and with soaps available. Bed: Double single bed to get a king size, average comfort. Pillows: Available only soft pillows, not comfortable. Bathroom: Clean with a very good shower. Slippers: Not provided Bathrobe: Not provided Soaps/Cosmetics: Provided Hairdryer: Not provided Unpleasant smells: I did not smell any. Soundproofing: Average WIFI: Free of charge in the room as well in the hotel. Connection speed was slow and quite stable. I did not have any problem to connect all my devices. TV: Large flat TV with also international channels Air conditioning/heating system: Did not understand how air conditioning was working, temperature was not 100% comfortable. Wardrobe: Open, enough for 2-3 days trip. Mini-bar: not available. Key/Card: Key card working well, no problem opening the door and even to keep it same pockets of mobile FACILITIES OF MY INTEREST Parking: Hotel does provide this service but I did not use it. Shuttle to Airport service: Hotel does not provide this service. Gym/SPA: Not present. BREAKFAST: from 6:30 to 9:30 am, not a wide range of products but all is necessary for a basic breakfast was present and quality was fine. I would rate 7/10 for a 3 stars hotel. GREEN ASPECTS: Nothing detected COVID PROCEDURES: Protective screen at desk. PROBLEMS AND DISSERVICES: Nothing special to report.