Jaime Fredrickson
November 2, 2023
Booked through trip.com and the hotel somehow erased the card used by Trip to book it and charged my card… I caught them the first time when I was checking in when she tried to charge me and she cleared it… said only $50 would go on my card then for incidentals… which it did, but then again the next morning when I was checking out, I looked at my account and they had charged me again in full for the room… It’s been 4 days and the hold still hasn’t fallen off… That’s too much money to be taking from people in error for them to have to wait days to get back… Definitely not happy about it and won’t be returning. Other than that, all was decent.