White Pearl Hotel

We went on vacation to Kyrenia with my wife and daughter on 18.08.2023. When there was a problem with the hotel reservation where we had previously planned to stay, we found a place in the hotel called "White Pearl" in Kyrenia port to stay temporarily for 2 days. I paid 2,100 ₺ for 1 night! But his room and bathroom were dirty and neglected. There was an empty coke can in his mini-cupboard. It wasn't a hotel, it looked like an abandoned, run-down apartment. We had to stay for 2 days because we had to. However, due to insect bites on the first night, we left the hotel to look for a place to stay the next day. After 1 day, insect bite wounds all over my wife's body started on my 2.5-year-old daughter and me on the 2nd day. Our whole body was itching intensely. We found a place in another hotel. My wife couldn't sleep for 2 nights due to intense itching. Since it was the weekend, I found a pharmacy on duty. When I showed the wounds to the pharmacist, he told us that we were scabies and gave us scabies cream. We used the cream, but our itching continued like pain. On Monday, we went to the emergency room of the public hospital in Kyrenia. The doctor said that it was not scabies, but an insect bite, and they gave all three of us allergy and soothing injections. Our holiday in Kyrenia, where we came with my family dreaming of a happy holiday, was ruined because of this hotel. Our whole body is covered in wounds. I will never forget my daughter's suffering. I found the phone number of Mr. B***, the owner of the hotel, and on the 2nd day of the incident, I called him, sent him a picture of the wounds on our bodies and explained the situation. Only me; He said that I am sorry but such a thing is not possible and that this is the first time they have received a complaint. As I continued to express my complaints to him, he closed the issue by saying "complain, sir, complain." When I told these events to another person I met through a person I know who lives here; "He said that he knows this hotel, that it is a problematic and neglected place and that he has heard similar complaints before. Instead of risking your health by staying in this hotel, you will be safer sleeping on the bench in the park.

A small, modest hotel with 9 rooms. Most of the rooms have a great view; The castle and the harbour….. The terrace bar is wonderful….. They have many shortcomings, but they deal with every problem and serve in good faith. Thanks to Mr. Birol and his team.🙏👏👏👏