Nakagyo-ku Kamiosaka-cho 509, Nakagyo Ward, Kyoto City, Kyoto Prefecture, 604-8001, JapanView Hotel Details
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Solaria Nishitetsu Hotel Kyoto Premier Guest Reviews
4.6/5
Great
226 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.5
Cleanliness4.7
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All reviews(226)
Positive reviews(221)
Reviews with photos/video(64)
Easy to get around(28)
Delicious breakfast(23)
Loved the view(14)
Close to metro(14)
Convenient for shopping(12)
Quiet & comfortable(11)
Relaxing hot springs(10)
Well designed(8)
Negative reviews(5)
alicehu
Superior corner twin
Stayed in Jan 2025
Travel with friends
23 review
5.0/5
Outstanding
Posted on Feb 14, 2025
Solaria Nishitetsu Hotel Kyoto Premier -- I marked this as my favrite hotel in Kyoto now -- the key point is: there are less noisy and annoying group guests in this hotel, and I do hope they will keep this status to attract quality people to stay with them.
The reason I selected this hotel before my stay recently is: it is located on the bank of Kamo River, which is the best location for one to enjoy and appreciate Kyoto from the inner mind, and I enjoyed my morning jogging alongside the river, just in front of the hotel.
Excellent location for all publish transportation means and one find many good restaraunts near by, and I love the simple and chic designs of the hotel and very friendly staffs, they are polite and helpful. And also, the room is spacious and facilities just enough for travellers!
Picture no. 1 -- a look of the hotel from the other side of the river.
Picture no. 2 -- the small lane next to the hotel, lots of places to eat.
Picture no. 3 -- the view from the large window in the front desk, a real window for you to know what it looks like outside, it was snowing outside when I took the photo in the lobby !
Response from Property: Thank you very much for using our hotel hotel.
I hope that you will return to Japan.
We will continue to promote better service in the future.
We look forward to seeing you soon on your next visit.
Solaria Nishitetsu Hotel Kyoto Premier
FRONT STAFF AKIYOSHI
J_8897
Standard Double Room
Stayed in Dec 2024
Couples
3 review
4.7/5
Amazing
Posted on Jan 11, 2025
Location: good location, just cross the bridge from Sanjo station take exit 7, note: it is stairs up walk 5 mins you will reach the hotel.
Walkable to shijo shopping area, and to other attractions (Gion/Yasaka Shrine)
Amenities: hotel lobby provide facial wash, lotion and miscellaneous for use.
Response from Property: Thank you very much for staying at our hotel the other day.
We aim to further improve service.
We will continue to pursue aiming for hotels that will be selected by many customers in the future.
We sincerely look forward to your visit.
Kelvin1802
Superior corner twin
Stayed in Dec 2024
Couples
6 review
3.7/5
Posted on Jan 30, 2025
The room is clean and nice. Location is smack right in the tourist spot. However, the room i was assigned to is noisy due to the traffic as there is a main traffic light and people talking walking by. They should have installed a noisy cancelling window. Also, do take note that if you self drive, the parking charges is 3000 yen per night which I find it ridiculous as the car park is owned by the hotel group.
Response from Property: Thank you for staying with us.
We are glad you found your room nice.
However, We are sorry that the noise in your room caused you inconvenience.
Thank you for taking the time to share your valuable feedback with us.
Solaria Nishitetsu Hotel Kyoto Premier
Front Desk Ishibashi
Anonymous User
Superior Kamogawa Twin Room
Stayed in Jun 2024
Solo travelers
2 review
4.0/5
Very Good
Posted on Jul 8, 2024
Excellent location. 5min walk to Tozai line and Kintetsu line. 5 minutes walk to the interconnected shopping street. And 2 minutes walk to kamogawa. Perfect!
Response from Property: Thank you very much for staying at our hotel the other day.
We are glad that you were satisfied.
We will continue to strive to further improve our service.
We look forward to welcoming you again.
pk cheng
View Bath Twin Room
Stayed in Nov 2024
Family
6 review
5.0/5
Outstanding
Posted on Jan 9, 2025
Loved that the hotel is located right next to Shiyakusho-mae Station and a short stroll away from the scenic Kamo River. And, within walking distance to Pontocho and Gion.
The rooms are fairly large and the baths very pretty with lush greenery outside the windows.
Breakfast was superb. We'd just enjoyed an introduction to traditional Kyoto fare at a top-notch ryokan prior to our stay at Solaria. And we were thrilled to recognise similar local dishes with its distinctive tastes served at breakfast.
Response from Property: Thank you very much for using our hotel hotel.
I hope that you will return to Japan.
Thank you for praising the employees.I appreciate that you have appreciated our employees. We aim to further improve service.
We will continue to devote ourselves to striving to give impression and satisfaction to many customers in the future.
We look forward to your continued use.
Guest User
Standard Double Room
Stayed in May 2024
Booked for others
3 review
5.0/5
Outstanding
Posted on Jul 9, 2024
Ok good Ok good Ok good Ok good Ok good Ok good Ok good Ok good Ok good Ok good Ok good Ok good
Response from Property: Thank you very much for staying at our hotel the other day. In addition, thank you for your gratitude and appreciate this time.
Thank you for praising the employees.I appreciate that you have appreciated our employees. We aim to further improve service.
I am very pleased that you have liked us.
I am happy if you can use the hotel again.
Guest User
Standard Double Room
Stayed in Jan 2025
Couples
12 review
5.0/5
Outstanding
Posted on Feb 9, 2025
I like the public bath. And it is convenient to go to other attractions living here
Response from Property: Thank you very much for staying at Solaria Nishitetsu Hotel Kyoto Premier. Thanks to you, the large public bath has been well received. Our hotel is close to the subway, so it is very convenient for sightseeing. We look forward to seeing you again.
Toru
Guest User
View Bath Twin Room
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 18, 2024
Great hotel, really clean. Slightly small but pretty ok for Japan room size standards. Love the fact they have a small hot spring to soak in after a long walking day. It sits right on a street filled with eatery so you will not go hungry. But we love more that it’s away from the tourist traffic, and there’s a 24h supermarket just afew mins walk away so if we ever need a proper snack or drink, there’s this option aside from the already abundant convenient stores that are just footsteps away.
Response from Property: This time thank you for your contribution to the review, thank you for your high evaluation. Thank you very much.
We appreciate your satisfaction and I am very pleased.
Thank you very much for appreciating our staff. We will also tell those who responded on the day and encourage the maintenance and improvement of daily service.
I am very pleased that you have liked us.
I am happy if you can use the hotel again.
Oi Ling Joyce
Garden Suite
Stayed in Nov 2024
Couples
3 review
5.0/5
Outstanding
Posted on Jan 16, 2025
Very cozy and quiet room, good location with plenty of good restaurants and very close to the shopping district. I love to walk by the river in the morning. Highly recommended!
Response from Property: This time thank you for your contribution to the review, thank you for your high evaluation. Thank you very much.
We appreciate your satisfaction and I am very pleased.
We will continue to promote better service in the future.
We sincerely look forward to your next visit.
Guest User
Standard Double Room
Stayed in Oct 2024
Couples
1 review
5.0/5
Outstanding
Posted on Dec 1, 2024
Nice hotel by the river. Staff are helpful and friendly. I like that they clean your room on alternate days instead of daily (which is a bit unnecessary). The only minor issue we had was that it’s a little close to the university hospital so occasionally we did hear sirens in the middle of the night.
Response from Property: This time thank you for your contribution to the review, thank you for your high evaluation.
We appreciate your satisfaction and I am very pleased.
Thank you for praising the employees.I appreciate that you have appreciated our employees. We aim to further improve service.
We will continue to promote better service in the future.
We sincerely look forward to your next visit.
Guest User
View Bath Twin Room
Stayed in Oct 2024
Couples
1 review
4.0/5
Very Good
Posted on Jan 10, 2025
quiet neighbourhood, but not too far from the city centre, still requires a good 10minutes walk into the city centre. Onsen at the hotel is a major bonus
Response from Property: Thank you very much for staying at our hotel.
Thank you for praising the employees.I appreciate that you have appreciated our employees. We aim to further improve service.
Every employee will continue to devote so that we can offer you more hospitality when you next visit us.
Joseph
Standard Double Room
Stayed in Dec 2024
Couples
3 review
5.0/5
Outstanding
Posted on Jan 14, 2025
Very good facilities and location. Excellent service provided.
Response from Property: Thank you very much for staying at our hotel the other day.
Thank you for praising the employees.I appreciate that you have appreciated our employees. We aim to further improve service.
We look forward to seeing you soon on your next visit.
Guest User
View Bath Twin Room
Stayed in Aug 2024
Couples
2 review
4.7/5
Amazing
Posted on Oct 14, 2024
Good location, very convenience to all the tour spots and close to subway station too.
Response from Property: Thank you very much for your stay at our hotel.
We are grateful for receiving a valuable evaluation.
Thank you for praising the employees.I appreciate that you have appreciated our employees. We aim to further improve service.
Every employee will continue to devote so that we can offer you more hospitality when you next visit us.
Guest User
Superior Kamogawa Twin Room
Stayed in May 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Jun 22, 2024
I've already been to Kyoto several times so the trip really was to enjoy the city and relax. For this reason I was looking for a room with a nice view and stayed at the Kamogawa River View Twin. I think I was able to stay at this room at a hefty discount (room rates now seem very high) and that may influence this review. Nonetheless, if you do plan on staying here I would highly recommend the Kamogawa room. Just sitting by the window made the whole trip worthy.
Also recommend the shower facility on the ground floor. While the room bathroom / tub was also great we were very happy with the outdoor onsen like facility. Did not do breakfast as there are so many options near the hotel (Starbucks by the Kamo river for one). Everything was great.
Response from Property: Thank you very much for your stay at our hotel.
We are grateful for receiving a valuable evaluation.
We will encourage the maintenance and improvement of daily service.
I am very pleased that you have liked us.
I am happy if you can use the hotel again.
Solaria Nishitetsu Hotel Kyoto Premier
FRONT STAFF AKIYOSHI
Guest User
View Bath Twin Room
Stayed in May 2024
Couples
1 review
3.2/5
Posted on Jun 8, 2024
Onsen closing 9am too early. Room Price is too expensive and breakfast yen 3,000 is too expensive because not too good.
Response from Property: Thank you very much for coming to Solaria Nishitetsu Hotel Kyoto Premier.
However, we regret that we were not able to provide you with a satisfactory service during your stay.
We will use your feedback to improve our service.
Thank you for taking the time to post a review despite your busy schedule.
Solaria Nishitetsu Hotel Kyoto Premier
Front Desk Ishibashi