nward8
September 27, 2024
Japan Reviews My adult son and I spent 8 nights and 7 full days at this wonderful hotel in Kyoto. The rooms are a great size and well appointed especially compared to Tokyo room sizes. It’s a small hotel with a huge heart because the staff are simply awesome at customer care and support, without exception. Spacious bedrooms rooms with excellent controllable air-conditioning. The separate toilet and walk-in bathrooms are extremely comfortable and spacious The location is outstanding for shopping, sightseeing and travel across the city and further travel. 10 mins from Kyoto station on the Karasuma line and as a fan of Uber, its central to anything you need to get to within 5-20 mins. Walking distance to Teramachi street and Nishiki food markets. The Samurai Experience and the Shijo-Dori downtown shopping district. Meals are delivered to the rooms as there is no dining facility, but this is not a downside if you are a budding travel/adventurer. Meals can also be brought in from any Family Mart or 7-Eleven, which becomes the norm in Japan. Additionally, there are 15+ restaurants within a two minute walk, many of which are on the same quiet street. I absolutely loved this small characterful street this hotel was located on. I wanted to make a special note of the support this hotel team provided before we arrived. As a motorsport fan my son was keen to explore Suzuka race circuit. The hotel contacted the circuit directly and found out there was an all day practice session for different classes of cars on Saturday. The hotel also helped us find a car hire place, Toyota right next to Kyoto station. Picking the car up the night before I drove to Suzuka circuit, which all resulted in an another amazing day. Post event the hotel team then contacted the circuit and was able to get a list of all the driver and their cars after the event. This hotel goes above and beyond and all you need to do is ask them!! One of the best Hotel customer experiences I have ever had the pleasure to enjoy.