Nakatachiuridori Horikawa Higashihairu Higashihashizumecho 66-3, Kamigyo Ward, Kyoto City, Kyoto Prefecture, 602-8066, JapanView Hotel Details
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1 night
The Gran Resort Elegante Kyoto Guest Reviews
4.1/5
Very Good
26 Reviews
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Verified reviews
Location4.1
Amenities4.1
Service4.2
Cleanliness4.0
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All reviews(26)
Positive reviews(7)
Negative reviews(1)
Anonymous User
Japanese-Style Non-Smoking
Checked in May 2024
Couples
29 Reviews
4.0/5
Very Good
Posted on Jul 19, 2024
Tranditional hotel. If you book the tatami room, do note that there is no shower in that type of room. Its shared with other guest but tattoo is not allowed. I have tattoo, it nice that the hotel upgraded to the room with beds, tatami and showerfor me. Thanks to the hotel!
Guest User
Japanese-Style Non-Smoking
Checked in Jul 2024
Travel with friends
1 Reviews
5.0/5
Outstanding
Posted on Nov 6, 2024
surely great enough
Guest User
Japanese-Style Non-Smoking
Checked in Aug 2024
Booked for others
45 Reviews
5.0/5
Outstanding
Posted on Oct 20, 2024
The facilities are complete, the environment is clean, the environment is beautiful and the service is thoughtful.
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Guest User
Japanese-Style Room
Checked in Apr 2024
Couples
3 Reviews
3.5/5
Posted on May 7, 2024
Although the trip said there was a private bathroom, the front desk staff said that all Japanese-style rooms did not have bathrooms, so I had no choice but to go to the large public bath to take a bath. But when I got to the large public bath, I found that a mother actually took her little boy who was already able to take care of himself to take a bath in the women's bath, which made me feel a little uncomfortable.
In addition, the bedding was a little moldy (but there were clean sheets to replace it)
The advantage is that the breakfast was very exquisite
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Anonymous User
Standard Twin Room
Checked in Mar 2024
Couples
2 Reviews
3.5/5
Posted on May 2, 2024
The service is very good, but the hotel is old and the hygiene is very poor. There is blood on the quilt...
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Guest User
Japanese-Style Room With Shared Bathroom-Non-Smoking
Checked in Oct 2024
Family
1 Reviews
1.0/5
Posted on Nov 28, 2024
최악의 숙소입니다. 1. 위치가 시내와 너무 멀어요. 주변이 주택뿐이어서 커피가게, 편의점 조차 근처에 없어요. 2. 폐업 직전의 호텔 느낌. 투숙객이 거의 없는 빈집 느낌. 복도등 건물내에 심한 냄새가 진동합니다. 3. 서비스는 최악. 외국인 프론트 종업원으로 기초 영어조차 불통. 4. 다다미방에 3인 숙박으로 예약 결제했으나 현장에서는 1인 숙박으로 나와있어 추가로 2인에 대한 숙박비를 청구했어요. 사이트에서 정상 예약으로 확인됐는데도 사이트의 문제라면서 2인에 대해 추가 지불을 요구하여 어쩔수없이 추가 지불하였음. 꼭 참고하세요
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suwan72
Checked in Jun 2022
Other
3.0/5
Posted on Jul 26, 2022
I have used other hotels several times before, so since it is a 25-minute bus ride from Kyoto Station, I don't think it is applicable, but I think it is okay to use it if you are just sightseeing in Kyoto. When making a reservation, the woman at the front desk was not very responsive to the phone, and the reservation center was busy and closed on Saturdays, Sundays, and holidays, so when I called the hotel, it was not urgent. I was surprised because the hotel told me I could call the hotel and I had never seen anything like that done at other hotels in Kyoto. Before I stayed there, I was worried about how I would be treated. If you want to go to Usj or Nara, a hotel in front of the station seems better.I think I'll choose a hotel depending on the time.