Kaya Kyoto Nijo Castle, BW Signature Collection

Kaya Kyoto Nijo Castle, BW Signature Collection Reviews

Kaya Kyoto Nijo Castle, BW Signature Collection

Aburanokoji-dori Marutamachi-Sagaru Daimonji-Cho 50, Nakagyo Ward, Kyoto City, Kyoto Prefecture, 604-0071, JapanView Hotel Details
Kaya Kyoto Nijo Castle, BW Signature Collection
Kaya Kyoto Nijo Castle, BW Signature CollectionKaya Kyoto Nijo Castle, BW Signature CollectionKaya Kyoto Nijo Castle, BW Signature Collection
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Kaya Kyoto Nijo Castle, BW Signature Collection Guest Reviews

4.6/5
Great
69 Reviews
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(69)
Positive reviews(66)
Reviews with photos/video(22)
Clean and tidy(14)
Awesome stay(14)
Awesome rooms(11)
Awesome amenities(7)
Great location(7)
Friendly owner(5)
Convenient for shopping(5)
Negative reviews(3)
Anonymous User
Superior King Room
Checked in Jun 2024
Solo travelers
6 Reviews
4.5/5
Great
Posted on Jun 23, 2024
The hotel is clean and relaxing. Location is a bit far from station, which require 10mins walk.
Response from Property: Thank you very much for your stay and good evaluation. To all guest come to our hotel despite of inconvenient location, we will keep to make more efforts for satisfaction.We are waiting for your next time again, thank you.KAYA Kyoto Nijo Castle Front Desk
Guest User
Deluxe Twin Room
Checked in Dec 2024
Family
2 Reviews
4.5/5
Great
Posted on Dec 7, 2024
We had a lovely stay at Kaya Nijo. Beautiful Japanese interior decor with modern amenities. Friendly staff at reception.  Location is convenient with 5 minutes walk to bus stop (main form of transport for sightseeing), Lawson and supermarket. Quiet neighborhood. Highly recommended.
Andrewng
Double Room with Bath
Checked in Jan 2024
Couples
5 Reviews
4.7/5
Amazing
Posted on Jan 30, 2024
I have a really pleasant stay here, as the room is large, amenities are abundant, staffs are nice, and the location is pretty near from bus stations (primary transportation in Kyoto)
Response from Property: Thank you very much for staying with us. In addition, all the staff are happy to have received a high score. We will continue to work hard in the future, so please come and visit us when you stop by again. KAYA Kyoto Nijo Castle Front
Dong
KAYA Signature Superior Twin
Checked in Jun 2024
Family
4 Reviews
4.2/5
Very Good
Posted on Jun 16, 2024
A nice and cozy place to stay, rooms are clean and front desk personnels are very nice and helpful.
Response from Property: Thank you very much for your stay. We are happy to hear your good comments. Please come back again when you will visit Kyoto gain, thank you.KAYA Kyoto Nijo Castle
AlexisTravels
2 Double Beds, Non-Smoking, Superior Room, Safe, Wi-Fi, Coffee Maker, Bathtub
Checked in Jun 2024
Couples
2 Reviews
5.0/5
Outstanding
Posted on Jul 26, 2024
Amazing place! We enjoyed our stay. The room is very clean and spacious.
Response from Property: Thank you very much for your stay. We appreciate for your good evaluation. When you will come back to Kyoto again, we are waiting for your arrival, thank you.
Pinknanako
Superior King Room
Checked in Sep 2023
Family
9 Reviews
4.5/5
Great
Posted on Oct 9, 2023
Quaint and pretty little hotel with Japanese hospitality. I love that it is modern, classy, and smells so lovely. If you are the minimalist type (think Aesop), you are likely to love this hotel. Location is not great as there is nothing much in the surrounding and not near to any train stn. But we love the Lawson nearby, and there is a supermarket across the road from where we take the bus which has all kinds of sashimi takeaways. There is a high-rated Kikyo Jap restaurant just opposite which we did not get to try (it was closed on the evening we could make it). Our room has a bathtub which we used it to soak our tired feet every nite.
Response from Property: Thank you very much for staying with us this time. It is not located along the main street, so you can sleep quietly. In addition, a supermarket that is open until 10 p.m. is within walking distance and is popular with many customers.
VinsonP
Superior King Room
Checked in Sep 2023
Couples
31 Reviews
5.0/5
Outstanding
Posted on Sep 26, 2023
A very nice place to stay. Walk distance to Nijojo Castle. A little bit away from subway station.
Response from Property: Thank you for staying with us. We are glad you were satisfied with your stay. It's only one street away from the main street and I think you can get a good break. Please consider this when you come to Kyoto again.
Anonymous User
Superior Room, 2 Double Beds, Non Smoking, Bathtub
Checked in Sep 2023
Family
3 Reviews
2.5/5
Posted on Sep 26, 2023
Receptionists and manager are not even trying to help the guests. We are traveling with baby and luggage and as usual we asked to call taxi. Receptionist gave us paper where was written that because of COVID they don’t want to help us with taxi and manager recommended us to go on the street and get a taxi by ourselves there . Although all COVID-related requirements discontinued from April, 6 month ago! Then we asked for glass of water when while we were waiting for taxi to arrive (all hotels in Japan that we’ve visited had water and some tea for guest) and again they said they don’t have any water in the hotel and recommended us to go somewhere outside and to find a vending machine. Honestly the worst service we’ve seen in a month of travel.
Response from Property: Thank you for staying with us. We apologize for the inconvenience caused by the severe shortage of taxis in Kyoto, which is crowded with many tourists. We will work hard to improve our services.
Makebuke
Standard King Room
Checked in Sep 2023
Travel with friends
9 Reviews
5.0/5
Outstanding
Posted on Sep 25, 2023
Firstly I appreciate so much for the team of Kaya Kyoto. This accommodation has been over my expectation! I can't find any flaws for this 4 nights' stay. （1）The room service was quite perfect as they clean the room the same as the check-out room for the customer with consecutive stays, even they change sheets everyday! （2）The facilities in room were all good and can be well manipulated. （3）And the surroundings of Kaya Kyoto is also very much convenient-a big mart called Izumiya, several nice restaurants deserved to experience. （4）Most importantly, the hotel is very quiet as it doesn't locate near main street so you won't hear any traffic noise. All in all, I would like to choose Kaya Kyoto again for the next time trip. Thanks again to the team of Kaya Kyoto!
Response from Property: Thank you for staying with us. I was happy to read your impressions. We will strive to improve our location, facilities, and services with a desire to improve. We look forward to seeing you again. Thanks for your post.
Guest User
Superior King Room
Checked in Feb 2024
Solo travelers
3 Reviews
5.0/5
Outstanding
Posted on Mar 2, 2024
good!
Response from Property: 非常感謝您入住KAYA Kyoto Nijo Castle。 我們從評論中可以看出您很滿意，所有員工都很高興。 我們期待着有一天我們可以再次使用它。 KAYA Kyoto Nijo Castle Front（京都二條城前卡亞酒店）
りな　和の旅巡り
Standard Twin Room
Checked in Dec 2024
Solo travelers
15 Reviews
5.0/5
Outstanding
Posted on Dec 6, 2024
It was a lovely hotel with a Kyoto-like interior. The breakfast was delicious, and I was very satisfied with the hotel, including the lobby, reception, and rooms. There were plenty of amenities available, as well as coffee, snacks, and tea in the rooms. It's a hotel I'd like to stay at again.
Original TextTranslated by Google
6/13
Anonymous User
2 Double Beds, Non-Smoking, Superior Room, Safe, Wi-Fi, Coffee Maker, Bathtub
Checked in Dec 2024
Family
6 Reviews
4.5/5
Great
Posted on Dec 9, 2024
I stayed in this hotel for 2 nights when I came to Kyoto in March! The red leaf season is here again!! The environment is great and very suitable for family travel! The room is very Japanese style. It is also very big! It is a relatively good hotel at the same price
Original TextTranslated by Google
hoitingovo
Standard King Room
Checked in Nov 2024
Couples
11 Reviews
5.0/5
Outstanding
Posted on Nov 19, 2024
A very new hotel. It is clean and tidy. The decoration is very beautiful in Japanese style. The location is also convenient. It only takes five minutes to walk to Nijo Castle~
Original TextTranslated by Google
Response from Property: 非常感謝您在京都市眾多酒店中選擇本酒店。我們很高興您能在這裏度過舒適的時光。我們全體員工將不斷改進服務，為您提供更好的住宿體驗。希望您能繼續光顧 KAYA 京都二條城酒店。
Guest User
2 Double Beds, Non-Smoking, Superior Room, Safe, Wi-Fi, Coffee Maker, Bathtub
Checked in Sep 2024
Travel with friends
1 Reviews
5.0/5
Outstanding
Posted on Sep 4, 2024
The service was wonderful, the staff very attentive, the facilities very well maintained and beautiful.
Original TextTranslated by Google
Response from Property: Thank you very much for choosing this hotel among the many hotels in Kyoto City. We are glad that you were able to spend your time comfortably. All of our staff will continue to improve our guests so that we can provide you with a better stay. We hope that you will continue to patronize KAYA Kyoto Nijo-jo Castle.
Lynnbabyyin
Superior King Room
Checked in Jun 2024
Couples
2 Reviews
5.0/5
Outstanding
Posted on Jul 4, 2024
Like this hotel very much The room card sensor will directly help you press the floor. Just swipe your card and you don't have to touch anything. The space in the room is not too small and has a very Japanese feel The bathtub is huge, wide and deep, much bigger than it looks. The bed is great and you can watch youtube and netflix on the tv The hotel service staff are also very polite and considerate. There are two cans of juice in the refrigerator. I didn’t drink it on the first night. I came back the next day and added new ones~ It takes about 10 minutes to walk from the subway to the hotel. There are also several convenience stores nearby, including 7-11 and LAWSON. There is also a 24-hour supermarket There is also a bus stop right at the entrance of the alley. All in all, I like it very much
Original TextTranslated by Google
Response from Property: 我哋好开心你感到滿意。 能夠幫助你留喺京都，我感到非常開心。