Rhine Dream Yacht Club

Rhine Dream Yacht Club Reviews

Rhine Dream Yacht Club

No. 999 Shuangyong Road, Kunshan, ChinaView Hotel Details
Rhine Dream Yacht Club
Rhine Dream Yacht ClubRhine Dream Yacht ClubRhine Dream Yacht Club
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1 night

Rhine Dream Yacht Club Guest Reviews

4.1/5
37 Reviews
Verified reviews
Location4.2
Amenities4.0
Service4.0
Cleanliness4.2
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All Reviews(37)
Positive reviews(30)
Reviews with photos/video(17)
Awesome stay(15)
Negative reviews(7)
Guest User
1 Room
Checked in May 2023
Couples
9 Reviews
4.2/5
Very Good
Posted on May 15, 2023
The hotel has a very nice location. The view is amazing. The room is very homey, spacious and clean. The jacuzzi was quite enjoyable. The pool was closed, which was a bummer but overall I’d definitely book again.
Response from Property: Thank you very much
Wandering Child
5 Room
Checked in Jun 2023
Friends
7 Reviews
4.7/5
Amazing
Posted on Jul 6, 2023
Amazing! We were especially impressed by the food. We sat outside under the trees and enjoyed a lovely western style barbecue. They have delicious local food as well. The rooms have excellent views. Tip: the smaller cabanas are the best (rooms 1 - 5)
Response from Property: Thank you very much~ Please visit anytime.
Barend Burgert
1 Room
Checked in Dec 2022
Couples
9 Reviews
3.5/5
Posted on Jan 20, 2023
Beautiful view of the lake. Service leaves room for improvement.
Response from Property: Hello, we will constantly improve our service and strive to satisfy you.
Guest User
1 Room
Checked in Jul 2022
Couples
1 Reviews
2.5/5
Posted on Jul 24, 2022
We had an amazing 2 night stay. The location is perfect, the food is tasty and the boat ride was fun. We experienced four issues though, the workers told us to check out while we still had one more night to stay by mistake, the sheets had brown looking stains and the cleaning service never came until we asked, and the jaccuzi didn't make the bubbles at all it was just not working, please pay attention to these next time... otherwise we had a great time!
Response from Property: Thank you very much for your high evaluation of us, and we will continue to improve our service.Our cleaning service has been completely improved, and our customer service has been greatly changed. I hope you can experience it again next time. We will try our best to satisfy you!
Dodo_Salley
1 Room
Checked in Aug 2021
Couples
10 Reviews
5.0/5
Outstanding
Posted on Aug 30, 2021
Hands up to this gorgeous place Prices at Rhine Dream Yacht Club are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel. Checking in was smooth and cool. Their service is really good. Check in time is at 2pm, we went their a bit earlier though so we had to chill by the pool The villas are supposed classic and they have yatch too, you can pay half price if you book the villa. The check-in time is from 14:00 and the check-out time is from 12:00 to 13:00.
6/7
Response from Property: Hello, thank you very much for your satisfaction with our service. It is our greatest achievement to make you satisfied. Please come and visit us often!
Guest User
3 Room
Checked in Jan 2023
Friends
8 Reviews
2.0/5
Posted on Feb 3, 2023
No maintenance. No service.
Response from Property: I'm very sorry, but we will continue to improve our service.
Hae Sang
5 Room
Checked in Aug 2021
Couples
43 Reviews
4.7/5
Amazing
Posted on Aug 12, 2021
We had very special experiences with wonderful view. Spa and sauna was good to use also. Just 1 hour driving from Shanghai, so will visit again
Ilse Du Plooy
1 Room
Checked in Aug 2021
Friends
3 Reviews
1.0/5
Posted on Aug 19, 2021
In the wake of Covid travel restrictions, I was not able to travel to this destination. A later reservation was made for October but travel restrictions for expat teachers, remain in place. I notified The hotel and the agent of Trip.com well in advance (2month notice), but the hotel still refused to refund me. To any expats, be warned that this hotel is not operating in good faith. A friend of mine visited the hotel just prior to the travel restrictions (and after I have made my booking), and was neither impressed with the maintenance of the houses and the amount of spiders.
Guest User
1 Room
Checked in Sep 2023
Other
4 Reviews
5.0/5
Outstanding
Posted on Oct 22, 2023
The environment is very good. You can bring your dog to play with you. It feels very comfortable to take a bath and watch the sunset. I will come again next time.
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6/8
Guest User
1 Room
Checked in Aug 2023
Couples
9 Reviews
2.5/5
Posted on Aug 14, 2023
Do not brag, seek truth from facts Room for improvement 1. Service Check in Ctrip four hours in advance to redeem, I was told that there are guests in the room, and I will change the room after complaining 2. During the waiting period, I asked for a bottle of water at a temperature of 37 degrees and charged 10 yuan 3. Coke and Sprite in the hotel minibar are free to drink. On hot days, only four bottles of water are given, and after drinking a bottle of 10 yuan, this is the first time I have encountered such a hotel 4. After staying for two nights, the breakfast is basically the same, and the amount is enough to eat, but it does not match the description of Ctrip. There is obviously no choice for breakfast, only Chinese style, so don’t write Chinese/Western style; breakfast is only available at 9 o’clock, because there is no one before 9 o’clock work 5. The facilities are outdated, and the balcony light in the room is broken. I called customer service six times the next day and someone barely brought the light satisfy 1. The swimming pool is okay, it is open to the public and there are many people on weekends 2. The scenery is beautiful, but you can also see the sunset if you go to the swimming pool without staying in the hotel 3. The scenery is beautiful, but thanks to the sunny weather, the hotel takes beautiful pictures In summary, let’s look at the price-performance ratio for yourself. The summer vacation costs 1000+ a night, and I personally feel that the price-performance ratio is huge.
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Response from Property: Thank you for your beautiful photos, and thank you even more for pointing out the areas that need improvement. We are in the process of making those improvements.
Anonymous User
5 Room
Checked in Aug 2023
Other
9 Reviews
4.5/5
Great
Posted on Aug 11, 2023
Because it has been around for a long time, the environment and appearance are outdated at first glance, but the interior facilities of the room are luxurious, exquisite and comfortable, and the area is large. The indoor bathtub and the private small swimming pool by the lake are OK. Dining in the restaurant is also very convenient and affordable. The outdoor swimming pool is good. It's cool to take pictures of various sailing boats and yachts. However, the service must be synchronized with the online signing, pay attention to details, and establish a reputation, which will be better in the future.
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6/7
Response from Property: Thank you for your satisfaction and recognition of our room. We will pay more attention to service and details in the future. We look forward to your next visit~
Dayue1213
5 Room
Checked in Aug 2023
Family
7 Reviews
5.0/5
Outstanding
Posted on Aug 2, 2023
Let me first talk about why I give 5-star praise, not because of the good experience, but because it is not good. My pertinent review can be seen by more people! ! ! The quilts in the hotel, including the room, are very humid. This may be because of the lakeside. I feel bad when I sleep at night. The whole family almost tossed and turned all night. The mattress is super soft. If you have a bad waist, please go into the pit by mistake. ! The bathing facilities are old and dirty, with cobwebs everywhere! The rattan chairs are also very tattered, causing the clothes to be scratched! There is a swimming pool in the club, but it is not allowed to the outside world, we are staying in the hotel, and we are not allowed to play! The older woman in charge of the swimming pool is very tough! Breakfast can only be used according to the time provided by the club, so we don't have breakfast at 7:30, and the front desk is very polite to say sorry! ! ! The overall feeling is that the environment can't keep up, and the service can't keep up! ! ! The price/performance ratio is not high! The travel experience is not good, we are not picky! I really feel that I am not serious about making a resort hotel! Welcome guests! It doesn't matter if there are no guests! That's why the boss didn't care about the details, so there are so many bad experiences! Don't look at the photo! They all look good! ! !
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Response from Property: Hello, our swimming pool is open to the public. You only need to go to the swimming pool to find the person in charge for consultation and you can swim happily. Thank you for your valuable suggestions on our services. We will definitely listen carefully and continue to improve. Our facilities are also being improved in all aspects. Please believe in our sincerity and we will work hard to do better~
จุ๊บ💋9ren-koujieqing🦊
5 Room
Checked in Jul 2023
Family
1 Reviews
5.0/5
Outstanding
Posted on Aug 1, 2023
transportation: It is very convenient to drive to Shanghai for an hour. The color of the road surface at the entrance is "red, yellow and green" 😁 so creative Room size: Staying in the wooden house on the water, I ordered No. 5, 50㎡, the layout is very large, the entrance is the living room, European-style furniture, Japanese-style wooden house 😁😁 mix and match perfectly. It feels very warm and does not violate harmony. There is a soaking bathtub in the room, rose petals and bath balls prepared in advance, and I am very happy after taking a bath. The balcony has a panoramic view of Dianshan Lake. Today's weather is too strong. Seeing the sunset is really a worthwhile trip. Sound insulation: Each wooden house is separated by a large distance, and the sound of the lake is very loud, so the sound insulation should be very good. Room facilities: 🈶mini bar, which contains 🈶Sprite Coke, beer, mineral water, 🉑 does not indicate whether to charge money! You can ask before drinking. parking: There is a free parking lot at the door, and the space is limited, so you can arrive early. Next time 🉑 bring your parents over for vacation and experience the slow life.
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Response from Property: Thank you for your recognition of our work. The water in our rooms is free to drink. I hope you will visit us more often in the future. We will continue to improve our service!
Guest User
5 Room
Checked in Jan 2023
Family
3 Reviews
4.0/5
Very Good
Posted on Apr 12, 2023
It’s the coldest time in winter, and the water pipes are frozen. Fortunately, it’s at night, otherwise there will be no water for a day. The scenery is really beautiful, the weather is warmer and suitable for coming again
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Response from Property: Every time you come here, you will have a different experience. Summer is here, why not come here to experience a different summer? Our swimming pool is open (happy)
grantyyy
5 Room
Checked in Aug 2023
Couples
5 Reviews
1.7/5
Posted on Nov 15, 2023
Originally booked for two days, but left the hotel one day earlier due to poor experience
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