Hotels near Playground, Kulai

The Receptionist is friendly and helpful when checking in to the Hotel, however, when I enter the room, I'm disappointed in the cleanliness of the room. I saw coffee stain the moment I open the door. I suspect the housekeeper who cleans the room on that day drank coffee in the room while cleaning the room and accidentally spilled the coffee on the floor without notice. I immediately walk to the reception and bring up this issue to the receptionist. They quickly take a mop and mop it and apologize. I was kind of disappointed with the cleanliness of this hotel. Immediately It makes me feel like are the bed and pillow clean? did the housekeeper actually sleep on it? I'm also a hotelier and work in this industry for more than 7 years, I know this is not a 5-star hotel I shouldn't expect much but basic standard of cleanliness are required in every hotel no matter what star of the hotel you are running. This is all about Hygiene. i think the hotel needs to provide training to their Housekeeping department and take this issue seriously to avoid this incident to happen again. I was expecting to get at least an upgrade or a complimentary for that night but they just apologize and walk away. To be frank with the full price for this service, I will not appreciate that.

Value for money! The service was great, easy parking and fast check in-out procedure. Room size is decent and location of the hotel is good.

Hotel was easy to locate and service staff were polite and helpful. Room was clean and bright. There's the IOI mall just diagonally opposite the hotel which was great. The Aeon mall is about 5 minutes drive away too.

This hotel is walking distance to Senai Airport for those who want to catch early morning flight. Everything is nearby : restaurants, convenience store, petrol station, mosque even clinic! Breakfast was nasi goreng, beehoon, butter chicken, scrambled eggs, curry puffs, cereals, toast with jam & butter, coffee & tea. Only setbck is the room door latch broke so we secured it with dressing table chair!

Hotel is clean and chic. Location isn’t very ideal as far from city centre. But I chose this hotel cos it’s near the airport. So that’s good. Front desk May or may not be very knowledgeable about things around the area. The swimming pool faces cemetery so if that’s a concern for you then ok lor.

Room wasn’t the most well maintained with curtain not hung up properly for one hook, and bathroom sink area had a weird screw thing coming out with shower area’s soap holder being at a slope angle that is probably not meant to be. Our cinta ayu room had option of 2 single or a double bed. We chose double bed but it was 2 single beds put together. While we didn’t clarify this with the counter, we are quite sure that this was their “double bed”. Apart from these, actually had a good one night stay with working aircon and comfortable bed. The sports centre had swimming pool with slide too. Seems like a family friendly place.

The reason I chose this hotel is its location in Shigulai. It is between the two attractions I most want to go to in Johor, the two attractions are Johor Lego Garden and Johor premier outlets. The hotel room is very flat, beautiful and comfortable, except that there is no hot water in the bathroom, other facilities are good. Staff and security are very friendly and helpful. I highly recommend this place to you if you just pass by or just want to stay for one night. There are a lot of sporadic restaurants nearby, but there are few halal restaurants. If you are not picky you can find many fast food restaurants near the silk mall next to the hotel.

The hotel staff is very welcoming and helpfull. Thank you to Executive Puan Sarimah Sapwi on your kind helpfull. I was here attending company training. What I want to say is it the ballroom is very spacious and comfort. The room ia a sound proof. The food is very good and deliciuos. It is variety and very tastefully. The High tea also very good especially a mee goreng mamak. Overal is very good.

The stay was really comfortable and it is easy to get around with Grab. However, the walk to Aeon Tebrau might be a little challenging in the evening due to the high traffic flow. The staff are really friendly and they even whatsapp me to check with me constantly on my check-in time :) Overall, a great stay!

Love the people at the front desk, they are always so happy and friendly. Check-in took a bit longer than usual but the staff were very apologetic. I stayed in the Urban room at level 12 facing the highway and river. To my surprise it was rather quiet I can’t really hear the traffic. Morning breakfast at level 6 was pretty crowded. The next morning I just went down earlier and it was great. The girls at breakfast were always happy to welcome us… keep it up 👍