Premier Kraków Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Krakow
Premier Kraków Hotel
ul. Opolska 14A, Krakow, Lesser Poland, 31-323, Poland
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With a stay at Premier Krakow Hotel, you'll be centrally located in Kraków, within a 10-minute drive of Royal Road and Main Market Square. This upscale hotel is 11.6 mi (18.6 km) from Wieliczka Salt Mine and 3.9 mi (6.3 km) from Wawel Castle.Show More
We Price Match
3.9/5Good·Cleanliness: 3.9
All 23 Reviews
Amenities
Indoor swimming poolSaunaPrivate ParkingAirport pick-up serviceAirport shuttle serviceBarRestaurantConference roomMulti-function roomCurrency exchange
All Amenities
Surroundings
Train: Krakow Glowny Railway Station
(5.2 km)
Train: Krakow Plaszow
(12.5 km)
Landmarks: Garden Center GAIA
(200m)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
1
Standard Queen Room with Sofa Bed - Non-Smoking
1 Queen bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
TV
Private toilet
Shampoo
Wardrobe
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5
Classic Queen Room
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
TV
Private toilet
Shampoo
Check Availability
5
Classic Single Room
1 Single bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
TV
Private toilet
Shampoo
Check Availability
2
Accessible Single Room
1 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
1
Standard Queen Suite-Non-Smoking
1 Queen bed
Free Wi-Fi
Non-smoking
Private bathroom
TV
Private toilet
Shampoo
Check Availability
5
Classic Twin Room
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
TV
Private toilet
Shampoo
Check Availability
3
Classic Triple Room
3 Single bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
TV
Private toilet
Shampoo
Check Availability
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Guest Reviews(23)
3.9/5
Good
Verified Reviews- Cleanliness3.9
- Amenities3.9
- Location3.9
- Service3.9
Artur
June 1, 2024
The water in the pool was quit cold but Overall our stay in the hotel was good
Guest User
August 17, 2023
The biggest problem with this hotel is the staff's attitude... They make you feel as if you are an annoyance to them. They turn lights down before the breakfast has officially finished as if to say "leave now" and when asked to turn the lights back up, they reply "oh, you cannot see, can you?!" - shocking!!! They don't make eye contact and have a terrible manner and walk around with a scowl. I think the more experienced staff/floor managers do a great disservice to the younger members of the team by discouraging hospitable behaviour (e.g. telling them to ignore a guest's request to refill a juice machine because "breakfast is finishing in 5 minutes anyway"... so who cares about the paying guests, right?!). Housekeeping is a joke as they either don't turn up or create an illusion of having been there (e.g. folding a wet towel and placing it as if it was fresh, not replacing dirty glasses). The interior of the hotel rooms is dated (shabby wallpaper, bathroom fan and the fridge not working), but I guess you could live with that if the staff were welcoming and friendly - they really are not (with an exception of one receptionist and a chap behind the bar - the rest just need a long, hard look at themselves in the mirror; they are clearly unhappy about something but taking it out on their guests is not the answer!
Guest User
February 9, 2023
We used the services of the Best Western Premier Krakow Hotel, the staff was extremely uncomfortable, the order was for 2 adults and 2 children, an extra bed was prepared for only one child, the reception told me that no one ordered additional bedding and a towel for another child. After an exchange of views, the missing bedding was delivered to us. Furthermore, the cleaning of the room was appalling. The hotel's facilities were a tragedy. In one room the fridge didn't work at all, in the other room it was so hot instead of cooling, there was scattered furniture, loose tiles in the bathroom, broken safe, TV dust, poor ventilation, broken air conditioning and a corrugated floor on the fourth floor in the hallway. This hotel was qualified as a 4 star hotel in 1985, but not today. The photos in their presentation are beautiful, but unfortunately they do not identify with the reality Ternto hotel never knows...
Guest User
April 15, 2023
Following reasons why I won't visit this hotel again NO FREE CAR PARK FOR GUESTS FRIDGE DOESN'T WORK IN THE ROOM LACK OF GREETING FROM THE YOUNG RECEPTIONIST THE PUBLIC COMPUTERS DON'T WORK IN THE LOBBY OR CLOSE TO THE RECEPTION COLD AND LOW QUALITY EVENING BUFFET AND HIGH PRICE BORING FOR CHILDREN/ NO PLAYGROUND OR ANY OTHER ACTIVITIES EXCEPT A SMALL POOL
Guest User
October 2, 2022
The room was a bit on a small side, so it was a tight fit for three people and their luggage. However, the beds, mattresses, bedsheets, and pillows were comfortable. The bathroom was small as well. Everything was very clean. There is no refrigerator in the room, what they have is what they call a mini bar, it is basically a cooler. I was told that if we put something cold in there, it will keep the temperature for a few hours, but it does not produce any coldness. It was a big bummer because we needed to store some of our food in a refrigerator. At the same time, there was a little kettle with a bunch of hot tea and coffee we could make in the room, which was nice. We were also provided with courtesy water. The location of the hotel is convenient to get to grocery stores and center town. There is no public transport nearby, so we drove to everywhere we needed to go. Overall, a good stay.
roger
July 6, 2023
Large selection of food for breakfast. Clean and comfortable beds.
Furman
February 16, 2023
The hotel is not well maintained. The shower was broken, the door was broken in the shower and all the water was blown out. Really cold water in the pool, so we couldn't stay there for a few minutes, sauna didn't work at all. Not
recommended
Kseniia
August 3, 2022
It was a pleasure staying in this hotel. I was pleasantly surprised by the cleanliness of the hotel and breakfast bar selection. Five star from my stay
Guest User
May 21, 2022
Arrived and reception staff nice and helpful. Unfortunately that's where it ends. Restaurant was closed and staff turned us away without reason. We returned later in the evening to be told that it's a set price buffet. Most selections were empty and what was left was luke warm and not kept at a safe temperature. The room seemed OK until we found out that the fridge doesn't work, the radiator in the bathroom does not work so after your first shower you will have a wet towel for the rest of your stay. Bathroom cleaning could be improved. Has a 4 star rating so I would be worried to see a 3 star as this is terrible for a 4 star.
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeContinental, Vegan, Vegetarian
StyleBuffet
| Age | Fee |
|---|---|
Children 17 years old and under | PLN 40.00 (approx. US$10.41) per person |
Adult | Buffet:PLN 60.00 (approx. US$15.61) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Property Description
- Opened: 2008
- Number of Rooms: 169
With a stay at Premier Krakow Hotel, you'll be centrally located in Kraków, within a 10-minute drive of Royal Road and Main Market Square. This upscale hotel is 11.6 mi (18.6 km) from Wieliczka Salt Mine and 3.9 mi (6.3 km) from Wawel Castle.
Don't miss out on recreational opportunities including an indoor pool and a sauna. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Kraków? This hotel has 1000 square feet (93 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Make yourself at home in one of the 169 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature bathtubs, complimentary toiletries, and bidets. Conveniences include phones, as well as laptop-compatible safes and desks.
Don't miss out on recreational opportunities including an indoor pool and a sauna. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Kraków? This hotel has 1000 square feet (93 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Make yourself at home in one of the 169 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature bathtubs, complimentary toiletries, and bidets. Conveniences include phones, as well as laptop-compatible safes and desks.
Services & Amenities
Most popular business facilities
Indoor swimming pool
Sauna
Private ParkingAdditional charge
Airport pick-up serviceAdditional charge
Airport shuttle serviceAdditional charge
Bar
Restaurant
Conference roomAdditional charge
Multi-function room
Currency exchange
Luggage storage
24-hour front desk
Wi-Fi in public areasFree
Indoor swimming pool
Bar
Restaurant
Conference room
Multi-function room
Restaurant
Restaurant
No additional info available
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