Hotels near Andaman Cultural Study Center, Krabi

This was the second time we stayed in this hotel after a pleasant stay. Unfortunately this time was different, we booked a van service with the hotel to take our elderly parents to Phuket Old Town Bus Station and paid at the reception. When the driver arrived the next day he announced to our non English speaking parents that he would drop them outside of town near his office. When we went down to solve the misunderstanding the driver started to very aggressively yell at our 70 year old parents. Finally he complied but when we complained about this behaviour to the hotel staff suddenly the receptionist spoke 0 English, we talked to the reception manager who was also extremely impolite and unpleasant. Very disappointed with the hotel service, cannot be trusted.

Pretty new hotel and you can see it once you step in. I just got the taxi from the airport and the taxi driver asked me, where am I going to live, I said Infinity and he is like “Hey it’s a very good choice” after being here 4 days I booked 6 more nights. The swimming pool is clean, stuff is very friendly, you can choose the room with breakfast or without breakfast, cleaning every day. The gym is still under construction, but I think by the time you will be there it would be ready. 2 km away from Aonang beach, not so noisy and crowded. Recommending you from the button of my heart.

I had a bad experience with this booking. Firstly, I was informed that the hotel rate suddenly increased due to an error, and I had to top up the balance, which cost RM 360 or 2800 Baht. Trip said they would compensate me with 7000 coins. I then agreed to cancel my parents' room and stick with the other room for myself and my kids. But then, just one day before my travel date, a Trip staff member called me and said the room was fully booked, even though my booking was already paid for and confirmed. I’m so frustrated with both the hotel and Trip’s service. Trip wanted to relocate me to another hotel, which I felt was unfair, especially since I had been dealing with so many issues since I first booked the hotel. I now had to find another hotel for my parents at short notice. Eventually, my booking was canceled, and when Trip couldn’t find a suitable hotel for me, they offered me a stay at the original hotel again. What terrible service from both the hotel and Trip. Even though I had paid for my booking, they still changed the hotel rate and canceled my reservation.

number of people staying really matters to the hotel - upon checking in they will ask how many people are staying and they strictly wont allow more than 2 people in a room, its their policy - we came in a group of 3, so we need to pay additional 1000 baht per night. we stayed 3 nights so we need to pay 3000 baht upon checking in - its impossible to lie to them as their lobby is very open so they definitely can see how many of u guys coming once u drop out from your airport car - i dont mind and im not angry to the hotel because we need to respect their policy, plus the receptionist is kind and helpful, they talk to u nicely cleanliness - the room is very clean and well maintained, nothing to complain. i feel comfortable - pool is clean as well, i saw they clean the pool every morning location - the only downside of this hotel is the location. its not on the mainroad. its a bit far from the beach. - i book grab around 70baht one way to the beach and shopping streets. - i book grab around 90baht one way to aonang landmark night market - i book grab around 70baht one way to aonang muslim street food - if u’re planning to rent a motorbike then the location of this hotel doesnt really matter breakfast - all halal breakfast - variety choices of food - breakfast served from 6.30am - 11am - one male staff on duty name Music was really kind and pleasant. he always check on the guests to make sure we have a good breakfast experience in the hotel amenities - i love that this hotel uses an app for us to order additional amenities daily. its very easy and convenient - after u order from the app, the housekeeper will send the items to your room luggage storage and weighing scale - they provide luggage storage without additional service charge - and they have big weighing scale for u to weigh your luggage before going to the airport hotel lobby - the hotel lobby is open concept hence there is no aircond - so if your return flight is late at night like in my case, after checking out, we went to the nearest coffee shop to sit and relax with aircond overall experience - satisfied

The hotel has a very nice pool with poolside drinks and food service. There are early morning/early evening complimentary yoga and other wellness lessons. There is a child playground and indoor creche (presumably not complimentary). The lobby is up an elevated driveway from the street. To get to your building, there are more outside steps. So, this hotel is not for you if you have limited mobility. Having said that, there is a hotel 'golf cart' available to move you plus your luggage. Then there is the location. There is a wide choice of eating places, some with live music. Ao Nang beach is just 10min walk away. This is where you catch boat trips to the other islands. All in all, the hotel met all my expectations. The world is too big for me to return in the near future. But if i did, I would rebook the Holiday Inn.

This is the sophistication resort I ever stay in Thailand , I have to fully highlight staff there all is helpful and friendly especially a male staff name Tan, He assist us in Rock climbing services and give me a confidence to complete it , not only that he did assist my kids to hand carry the luggage all the way to our vehicle during check out, the room have to be done a bit make over cause look quite out of time , the rest all is superb , the breakfast also variety choices

Very good service. Everyday they clean up all the rooms. The receptionists are especially awesome. I stayed there for 3 nights. I really enjoyed the ambience of this place. It is silent because it is 15 min walk from Ao Nang beach. One of the receptionists gave me ride to Wang Sai seafood restaurant, best restaurant for seafood lovers. Really thankful to her. Nearest 7-11 shop is 5-10 mins walk from this place. Balconies for rooms are really good and peaceful. If I go next time to Ao Nang I am staying here again.

The room looks nice. With the king size bed just for myself it was spacious. Shower was alright. The pressure of the shower could have been much better. There is not much toilet amenities, just cotton bud and shower cap provided. No tooth brush or toothpaste or combs. The room was not sound proof at all. You can hear people talking from next door or from outside the room. They refilled water bottles daily which was awesome. Staffs provided excellent service and they can speak good English as well.

We enjoyed our stay at the L Resort mostly because of the location and the great restaurant right at the hotel. We had booked a superior that was supposed to overlook the pool. The room itself was comfortable and clean. The bed was also comfortable. But it did not have a view of the pool at all. The “view” was of the back of a storage building between us and the pool. The room did have a nice terrace out front made private by a small hedge. We appreciated having a drying rack for wet bathing suits and towels. The location was great. Lots of shops and restaurants very close by and the hotel is right across the street from the beach. The staff were lovely. Very helpful and friendly. The pool was very nice but we would catch the occasional whiff of sewage if we sat at one side of the pool. This is common in Thailand. We have smelled this in other places as well. But overall the hotel is clean and comfortable. We would stay there again but we would request a better view of the pool next time.

Our stay at this hotel was a mixed experience. On the positive side, the swimming pool was fantastic, and my kids had a great time. However, the hotel itself is in dire need of renovation and could significantly improve its hospitality environment. Our experience with room service was disappointing, and the cleanliness did not meet our expectations. Additionally, using Grab for transportation was problematic. Grab drivers refused to pick us up in front of the hotel because of a row of Toktoks lined up there, causing some frustration. Overall, while the pool was a highlight, the hotel has several areas that need improvement.