Explore Other Travelers Reviews of Korla Hotels

Home Inn Paibaiyun (Korla Yingbin Road)
4.3/5292 Reviews
酒店位置可以出行方便,停車方便,中央空調凍人。入住時前台是位維吾爾姑娘,知道我帶着老媽還沒吃晚飯,很熱心給我們推薦了地道的美食街並且詳細説明瞭地標。 第二天上午前台換了一位,出門輸車牌號時説話一點都不客氣,我想是性格直接也沒太在意。 訂房時專門選了延遲退房到16點的權益,準備午睡下三點多出行前往博湖。13:40酒店打了個電話午睡中也沒聽到,14點這位前台過來敲醒睡夢中的我們“今天要不要續住”,又説“剛才打了個電話,留的號碼好像不對沒打通”。我説電話沒錯啊,而且我有16點延遲退房,回我説“一般都是2點退房的,因為保潔要打掃”。 半醒的我還以為自己沒選延遲退房,還沒來得及確認手機前台就不置可否離開。然後確認了手機確實是16點退房,既然對方也沒給準話、人也醒了,就衹好趕緊收拾行李。 出門退房時這位前台搶先開口並且換了個説法“剛才就是確認一下是不是延遲退房”,然後問拖着全部行李下來的我“要不要繼續休息”。簡直哭笑不得,在人午睡時催退房時能打電話敲門把人弄醒搞得一頭霧水、發現自己搞錯業務訊息後就不能再上門説明清楚、真誠一點別推諉狡辯嗎? 開車出去時腦袋還是懵的,心情也不愉快,感覺莫名其妙,就有了這篇帶氣長文。要不是有前一位的前台加分,服務肯定會打最低分。

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