Six Senses Samui Reviews

Honeymoon Perfection at Six Senses Samui. We recently booked a stay at Six Senses Samui for our honeymoon, and it was nothing short of magical. From the moment we arrived, the service, amenities, and attention to detail were absolutely amazing. Every staff member provided exceptional hospitality, making us feel truly special. A special mention goes to the manager, Nirob, and his outstanding team, who went above and beyond to ensure our stay was unforgettable. The food was another highlight of our experience. Six Senses Samui’s commitment to sustainability is evident, with many ingredients sourced directly from their onsite garden and within Thailand. Every dish was fresh, flavorful, and thoughtfully prepared. The room decor is breathtaking, blending luxury with nature in a beautiful jungle fever style. It felt like a serene oasis, perfectly designed for relaxation and unwinding. We will most definitely be back and highly recommend Six Senses Samui to anyone visiting Koh Samui who wants to relax, recharge, and experience unparalleled hospitality. It truly lives up to its stellar reputation and star rating!

The resort is very quiet with very few guests and activities. For the price paid, there are no exceptional services and amenities given compared to other hotels in the island. Breakfast spread is limited and we were told a fee is required to take the shuttle bus to Chaweng Beqch. There are limited restaurants choices too.

The hotel is amazing, especially the service! Every detail demonstrates how much the staff cares about the guest experience. The hotel even provides an app that allows guests to communicate with staff for various services, such as spa and restaurant bookings, as well as information about hotel amenities. While being close to nature does mean there are some mosquitoes and insects, the hotel thoughtfully provides guests with items like mosquito repellent, coils, and cream for bites. Although the restaurant selection is limited, it’s more than sufficient. Dining on the rock offers an incredible view at the edge of the hill, overlooking the ocean and nearby islands. The other restaurant, Dining on the Hill, has a relaxing atmosphere, surrounded by grass and a pond. I will definitely recommend Six Senses Koh Samui!

Amazing resort, everything is perfect There’s not much to do on Koh Samui, but it’s perfect fine to just stay in the hotel. The hotel has activities throughout the day, everyday. We loved our stay

So many mosquitoes at the pool and restaurants Friendly staff Gym equipment didn’t work

This is by far the best hotel/resort we have ever stayed at. Me and my wife celebrated our honeymoon here and it was perfect. The resort is perfect and large but don’t worry, the staff are more than willing to buggy you around everywhere. The breakfast is amazing and again everyone has such a nice smile on their faces. But the best thing was, they upgraded us to a villa with a pool and complimentary dinner at their beautiful restaurant that overlooks a hill. The location, staff, service and villas are all perfect and we could definitely not have asked for more. Word of advice either stay here for your whole trip or end your trip here because the six senses do really set the standards very high and no where else will feel the same. 10/10 !

to be honest, this is not the best Six senses hotel in chain.. pros: - beautiful area, - great main swimming pool cons: - villas are let down - bed - to small - bed mattress uncomfortable (like in hostel) - pillows - not comfortable - villa view is not the best, one villa on another for sure there are better choices on island in this price range

The road to the hotel is very difficult to walk. It has nothing to do with remoteness. Entering the lobby, the lobby may be only 30 square meters, very cramped. The front desk staff is absolutely discriminatory. Although we have national pride, their professionalism is very average. When checking in, guests from other countries stood up to welcome before getting off the car. When we arrived, the service attitude was perfunctory. The basic staff of the hotel, depending on luck, some give black faces and some give white faces. The service is very average. The sea view of the hotel is beautiful, but the road inside the hotel is very narrow and the roadside is very dirty. Various work vehicles can be seen everywhere. As for the room, the area is very small, which is not the area of ​​the Golden Diamond Resort Hotel. Entering the room, the swimming pool is full of fallen leaves. The maintenance of the room, except for the defects on the ground. The rest of the wood is pretty good. The privacy of the room is also weak. If you walk on the road, if the curtains are not drawn in the room, you will be seen. If you bring children, you must pay attention to mosquitoes. From check-in to departure, there are more than ten mosquito bags on my body. The hotel's beach is also very small. If the weather is bad and windy, you can hardly see the beach. The price of more than 5,000 yuan when booking is totally not worth it.

The environment is OK, but there are too many mosquitoes and it is easy to get bitten outdoors. Overall, the service is very standard and warm, but it is not recommended for tourists who do not understand English. The hotel can basically only communicate in English.

The environment and service are very good, but there are a lot of mosquitoes in the primitive ecology. In addition, there are many geckos and lizards, and snakes were seen at the door of the room. The room cleaning and night turndown service are very good, but the curtains need to be opened manually in the morning, which is a bit laborious for girls. It would be more convenient if there were electric ones. The spa is very good, and the six-door is indeed the best. The housekeeper and staff are very nice

Every staff member I met was very nice. It was an unforgettable and wonderful memory. It was very suitable for a relaxing vacation. The hotel has a beautiful scenery. You can spend most of your time in the hotel without going out. The breakfast was also very rich. There were different specialties to order every day. I will choose to stay in this hotel next time.

The service is first-rate, the housekeeper is considerate, the maintenance is very good, and there are more staff than tourists. Only one thing to complain about is that the cliff restaurant is too expensive and not worth eating. The breakfast is OK.

This was a hotel that I was looking forward to staying in, but the experience was very bad. The environment was fine, the design was very strong, and the photos were taken. This is the only full score I gave to the environment. The service was bad. I sent an email to the hotel half a month before I checked in, saying it was a honeymoon. After I arrived, there was no honeymoon benefit at all. It didn't matter that there was no cake, there was not even a bed decoration. Some friends checked in with us, and their room scenery was better than ours. The sea view in our room was blocked by three roofs. I was very dissatisfied at the time. The housekeeper asked a colleague to take me to another room, but it turned out that room had not been occupied for a long time. The floor tiles were broken. If you want to stay in this room, you have to wait for it to be cleaned. We had no choice. In fact, the occupancy rate for those two days was only 10%. There are 66 villas in total. Do you have to give us a villa that has not been occupied for a long time and has not been cleaned? The problem is that I have already told the housekeeper face to face whether we can change to a better room for the honeymoon. Even so, the housekeeper knew about it and still did nothing, not even a blessing. During the period, the guy who was pulling the luggage kept asking me where the luggage was and that they had to deal with other things. I wanted to ask, what else is more important than the guests in a hotel that costs 5,000 yuan a night? I told him to ask the housekeeper instead of asking me. So we checked into the room that was arranged. I thought I would just forget it. I didn’t want to be unhappy on my honeymoon. But when the mosquito net curtain was put down at night, I was shocked. There were as many as 4 patches on the net curtain... and the air conditioner couldn’t be turned on at all. Even when it was turned on to sleep mode, it made the same noise as the engine. For two consecutive nights, we had to turn off the air conditioner at 3 a.m. to fall asleep. I saw many people sharing their check-in guides on Xiaohongshu before, saying that coconuts and ice cream were free. I asked the housekeeper, but the housekeeper said it was not free. When I checked out, I reported various problems to the manager and learned that it was free. Then why didn’t anyone say it? Everyone said it was not free when I asked? In short, after staying in so many five-star hotel brands, Liushan is the one that disappointed me the most. Compared with the Banyan Tree I stayed in a few days ago, it is simply a world of difference. I can only say that the service and price of Liushan are completely not proportional. By the way, speaking of this, I have to mention that the bedding, sheets, and pillowcases of Liushan have a smell of oil stains that can't be washed off for a long time. It disgusted me for a long time. I go to sleep with aromatherapy every day. There are no cookies for bed-making service every night, which is not as generous as Banyan Tree. There are no small gifts for check-out, only two bottles of iced drinking water. I really doubt that Liushan is going to go bankrupt or something. Is it so stingy? The mosquito net was finally replaced with a new one the next day in response to my reaction. My point is that this is a luxury five-star hotel, a hotel that costs 5,000 yuan a night. I want to ask how many people are willing to pay you this money to consume in such a depressed environment. Shouldn't the hotel pay attention and be grateful? But its details and services are not even up to the level of 2-3,000 yuan, and it doesn't even enjoy the rights it should have. At the end, the manager asked me if I had scanned the hotel's QR code, which means that he was making excuses for not providing free ice cream and coconut water. I want to ask, shouldn't the hotel take the initiative to inform the guests of this service? If the guests can find it, they can get it. If they can't find it, they deserve it. Is this the logic? What I care about is not whether it is free or not, but that I don't get attention. Last point, the hotel has sunset and sunrise rooms. Anyway, according to my observation, Chinese people are arranged in sunrise rooms. The swimming pool in the room is not cleaned every day. The auntie who cleaned the room for us did not replace the used wine glasses with new ones, but simply rinsed them with water and put them back to their original place. They did not check whether there was body lotion, so I always used my own. Shampoo is difficult to squeeze out and must be poured out by unscrewing the lid. This Liushan has been in Sumei for more than ten years... Some of the yellow towels are also tattered. There are some new ones, but the tattered and faded towels are mixed together. These details make me very puzzled.. My husband also said that the waiters here don’t look that happy

The food in the Thai restaurant and the seaside restaurant was very satisfying. The waiter told us that the beef noodle soup that was not on the menu would be made for us. The kids liked the pizza very much. The room was a suite. As soon as I entered the room, I was impressed by the unbeatable sea view and the healing feeling. The two swimming pools in the hotel are very beautiful and very quiet. Basically, they are reserved every time we go there. Foreigners like to swim on the beach. There is a shallow beach, which is very suitable for children to play in the water. We were all in the hotel and did not go out for two days. I think the best view is in the hotel, which is a popular spot. The only drawback is that there are indeed a lot of mosquitoes.