Hotels near The Square, Knokke-Heist

I booked a last minute deluxe room for a WE with my wife. Stayed there several times before but this was the first time in five years. I received a top floor (5th) room overlooking the swimming pool, harbour with partial seaview in the newest part of the hotel. The room and bathroom were not particularly large but modern and with improved design and furniture, all by all big enough with a comfortable bed. Only a shower in the bathroom (as it is usually in newer hotels). The large balcony was great with wooden floor and could fit two lounge beds. We did not not take the breakfast as we were not impressed in previous visit and found the buffet to be expensive, however we did have dinner on the poolside terrace, the menu is not big, but we found the food to be delightful. The staff were very friendly and helpful. On top of all, the weather was great. We will be back!

23/08 aangekomen rond middernacht! Een heel fijne maar vooral warme ontvangst gekregen van Thais, een super receptioniste! Ze beantwoorde al onze vragen, vroeg zelf of we ontbijt wouden de volgende ochtend! Na een paar problemen met de elektriciteit die nacht in Knokke, stelde ze iedereen gerust dat dit zo snel mogelijk zou opgelost worden! Een jonge inspirerende vrouw! Ze verdiend een dikke pluim! Groeten Alexander en gezin! De kinderen waren heel tevreden met de chocoladekoeken (( liefs Nelly 8j :) ))

We have enjoyed our stay in this hotel with short walking distance to the Centrum. We have tried the breakfast which was good as Service staff offered freshly cooked omelette. The only set back is the route to the hotel which we found a lift outside the train station to the level of the carpark leading to the hotel is very Dirty n Smelly. Upon Check-out we used the Hotel Back Road which leads to the Train Station instead of using the Dirty/Smelly Lift.

I stayed at Hotel Astoria with my family in August 2022. This is one of the priciest hotels in De Haan which itself is an expensive city. To start with the hotel does not have a step-free entrance, quite shocking in this day and age so if you are travelling with lots of luggage, have a family with a push-chair (like us) or a wheel-chair user rule out staying here straight away. There are about ten high steps to access the hotel, staff offer no help instead they actually look at you like you are a nuisance. At arrival, the check-in staff tried to charge us for the extra bed in the room without bothering to see the booking so be careful if travelling with a family. We were told we can have a complimentary drink from their bar. When trying to claim this offer the staff makes you feel like you are a freeloader, pure rude behaviour followed by a list of drinks that the offer doesn't cover. Basically you can only have a beer or a soft drink. They say they have parking on premises but it's actually just free off-street parking. On the day of our departure there was a fare in the city center so we had to park our car 2miles away. The staff prefers business from walk-in customers in bar and restaurant over hotel guests. Attitude towards children was specially cold and distant, again making us feel like we are causing them extra work.