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Prime City Hotel Kluang Guest Reviews
3.5/5
30 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location3.9
Amenities3.3
Service3.5
Cleanliness3.5
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All reviews(30)
Positive reviews(24)
Reviews with photos/video(3)
Negative reviews(6)
Ryan Then
Standard King Room
Checked in Sep 2024
Business travelers
20 Reviews
4.0/5
Very Good
Posted on Oct 11, 2024
I stayed at this hotel for my business trip for only a night. The room was so so but still quite cozy. And the location was quite strategic with walking distance to Kluang Mall and bus terminal.
The only downsides were no water heater and the breakfast buffet had very limited selection.
Guest User
Superior Twin Room
Checked in Jun 2024
Business travelers
1 Reviews
3.7/5
Posted on Aug 13, 2024
A newly renovated hotel with large room. Location is near bus station and walking distance to Central Town. Carpark is at upper level of building but need more upkeep
Guest User
Standard Twin Room
Checked in Jun 2024
Couples
2 Reviews
4.5/5
Great
Posted on Jul 22, 2024
one of the first hotel in kluang and was surprised at the size of the stamdard twin room. very spacious compared to newer hotels nowadays. clean room. nice bed sheets. strong water pressure. the only setback is no small fridge. others were excellent. will surely stay here the next time. recommended.
Doug Wang
Standard King Room
Checked in May 2024
Family
1 Reviews
3.2/5
Posted on Jul 1, 2024
Location is good. Room is spacious, aircon is strong. However, we got abit of rude shock when we checked into the room because it had a strong urea smell lingering. The smell seems to come from the toilet. So after flusing the floor with soap the, smell reduced. Puzzled why toilet was not sanitised properly.
Guest User
Superior Twin Room
Checked in Nov 2023
Other
4 Reviews
4.2/5
Very Good
Posted on Dec 25, 2023
The Location i in the town center, cleanlineess can be accecpt, but the receptionist nat allow to check in at 14.00pm he said that check in time is on 15.00pm.
It should be got shower screen is better other wise the floor become wet after shower
Guest User
Standard Twin Room
Checked in Apr 2023
Business travelers
1 Reviews
4.0/5
Very Good
Posted on May 13, 2023
Add on the drinking machine is the best for any traveler in every each floor.
flyerlover
Standard Double Room
Checked in Jan 2024
Family
20 Reviews
3.7/5
Posted on Feb 15, 2024
Was alright. Room was older than the ones in the photo.
Noorhafizah
Standard King Room
Checked in May 2023
Business travelers
58 Reviews
3.0/5
Posted on Jun 20, 2023
Overall it's just okay for a short stay... the view of Kluang town from my room is great. The furnishings were rather tired throughout the hotel and the breakfast buffet was very limited.
Ridzuan Bin Othman
Standard King Room
Checked in Jan 2024
Family
5 Reviews
5.0/5
Outstanding
Posted on Feb 26, 2024
Friendly staff and very helpful.
Desmond
Superior Twin Room
Checked in Feb 2023
Business travelers
44 Reviews
3.0/5
Posted on Mar 26, 2023
Stayed here because of a fair in this hotel. Their breakfast is a small bento set that was delivered to your room early in the morning. Think they are still in COVID mode. Anyway, the bento was left aside as it was cold and unappetizing. Nothing around the hotel so you would have to drive out for meals. Will not return if I have a choice.
SYAHRILL RAFIDZI BIN MISRAN
Superior King Room
Checked in Jan 2024
Family
37 Reviews
5.0/5
Outstanding
Posted on May 23, 2024
room is very clean n nice
Lutfi
Superior Twin Room
Checked in May 2024
Business travelers
3 Reviews
1.0/5
Posted on Jun 26, 2024
No need to come
Isa Bidin70
Standard King Room
Checked in Jan 2024
Business travelers
6 Reviews
2.5/5
Posted on Feb 29, 2024
Car Park Very Limited
Guest User
Standard King Room
Checked in Dec 2022
Business travelers
2 Reviews
3.0/5
Posted on Jan 15, 2023
Dated property. I booked with breakfast but received a small bento box.