To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.6
Amenities4.4
Service4.6
Cleanliness4.6
Filter by:
Sort by:
All reviews(53)
Positive reviews(50)
Reviews with photos/video(26)
Great service(11)
Clean and tidy(10)
Awesome stay(10)
Delicious breakfast(9)
Negative reviews(3)
Supatcha
Executive Double Room-Ocean Wing
Checked in Jun 2024
Family
1 Reviews
5.0/5
Outstanding
Posted on Jun 29, 2024
I had an Amazing stay at Mercure Rayong. The breathtaking ocean view. Delicious breakfast especially egg Benedict.
Response from Property: We love to hear that you enjoyed your recent stay with us. We look forward to welcoming you back to Rayong in the nearest future!
Anonymous User
Executive Twin Room-Ocean Wing
Checked in Sep 2024
Couples
1 Reviews
5.0/5
Outstanding
Posted on Oct 23, 2024
Nice best one i ever stay in Rayong province!
6/9
Response from Property: Thank you so much for your fantastic review! We’re thrilled to hear that you had the best stay ever in Rayong province. Your satisfaction means the world to us!We look forward to welcoming you back for another unforgettable experience!Sincerely,Mercure Rayong Lomtalay Villas and Resort,
BP7
Standard Double Room-Garden Wing
Checked in Nov 2024
Couples
1 Reviews
3.5/5
Posted on Nov 3, 2024
Be careful! This hotel has 2 zones that are not connected to each other. The distance is approximately 600 meters and there is only one zone next to the sea. But in the booking at Trip.com, there is no information on this matter. Pictures can mislead you. If you expect to stay in a beachfront hotel, you may be disappointed.
Response from Property: Thank you for taking the time to share your feedback. We sincerely apologize for any confusion regarding the layout of the hotel. We understand how important it is to have clear information about the property, and we are sorry that the distance between the two zones was not clearly communicated on Trip.com.We will work to update the information and photos to ensure future guests have a more accurate understanding of the hotel's layout and location. We also understand that being next to the sea is a key factor for some guests, and we regret that this may have affected your expectations.We truly appreciate your constructive feedback, and we hope to have the opportunity to welcome you back with a more informed and comfortable stay in the future. Thank you again for bringing this to our attention.
Tillmanns
Executive Twin Room-Ocean Wing
Checked in Aug 2024
Couples
7 Reviews
4.7/5
Amazing
Posted on Nov 1, 2024
We love that place as it comes with a good view, nice pool, villa rooms, attentive staff and spacious breakfast place. Probably the best Mercure we ever stayed at:)
Response from Property: Thank you so much for your wonderful review! We’re thrilled to hear you enjoyed the stunning views, our pool, and the spacious villa rooms. It’s great to know that our attentive staff and breakfast offerings made your stay even more enjoyable. We hope to welcome you back to our Mercure soon for another fantastic experience!Sincerely,Mercure Rayong Lomtalay Villas and Resort,
Travel brings you experience
Executive Twin Room-Ocean Wing
Checked in Feb 2024
Family
2 Reviews
4.5/5
Great
Posted on Feb 11, 2024
Nice, Clean and beautiful hotel but it will be perfect if facilities can be increased some.
Response from Property: We love to hear that you enjoyed your recent stay with us. We look forward to welcoming you back to Rayong in the nearest future!
Shabapainty
Executive Double Room-Ocean Wing
Checked in Feb 2024
Couples
1 Reviews
4.7/5
Amazing
Posted on Feb 14, 2024
Good location and thank you for the complimentary of BD's cake. We will come back again😊
Response from Property: We love to hear that you enjoyed your recent stay with us. We look forward to welcoming you back to Rayong in the nearest future!
Usanee
Executive Twin Room-Ocean Wing
Checked in Jul 2024
Family
2 Reviews
5.0/5
Outstanding
Posted on Jul 20, 2024
The rooms are good and clean. Breakfast is excellent. There are so many stations to choose from. All staff members are friendly and useful.
Response from Property: We love to hear that you enjoyed your recent stay with us. We look forward to welcoming you back to Rayong in the nearest future!
Anonymous User
Executive Twin Room-Ocean Wing
Checked in Dec 2023
Family
2 Reviews
4.0/5
Very Good
Posted on Dec 7, 2023
Comfy room and amenities.
Not enough parking space for in house guests.
JOHNNYJOKE
Executive Twin Room-Ocean Wing
Checked in Feb 2024
Family
7 Reviews
5.0/5
Outstanding
Posted on Feb 11, 2024
New and Nice and clean hotel ,
Response from Property: We love to hear that you enjoyed your recent stay with us. We look forward to welcoming you back to Rayong in the nearest future!
K traveller
Executive Twin Room-Ocean Wing
Checked in Jul 2024
Family
21 Reviews
5.0/5
Outstanding
Posted on Jul 21, 2024
Great bar and pool area staff very freindly.
Response from Property: We love to hear that you enjoyed your recent stay with us. We look forward to welcoming you back to Rayong in the nearest future!
Roy Moshe
Executive Double Room-Ocean Wing
Checked in Sep 2024
Solo travelers
24 Reviews
4.7/5
Amazing
Posted on Sep 11, 2024
Nice hotel on the beach.
Response from Property: "Thank you so much ka :)Look forward to welcoming you back to our beautiful resort soon!"Sincerely,Mercure Rayong Lomtalay Villas & Resort
Guest User
Executive Twin Room-Ocean Wing
Checked in Dec 2022
Family
1 Reviews
2.7/5
Posted on Dec 31, 2022
There is fly in the room. Bathroom and toilet is very small and stinky. check-in and call for services are very very slow and wrong. Suitable for go and sunbath or just rest and go, no activity there. No food for kids, no kid facilties. Pet friendly. Clear sand and sea, no jelly fish.
Response from Property: Thank you very much for your time writing your experiences at Mercure Rayong Lomtalay Villas and Resort We're pleased to know that your stay was well-served and your story is extremely valuable to us. and we are regretted to hear that the room does not clean well enough ,service not delivery, we will past to our team to look in detail with improvement. Yours sincerely, Mercure Rayong Lomtalay Villas and Resort
brownbryan
Executive Double Room-Ocean Wing
Checked in Mar 2024
Family
42 Reviews
5.0/5
Outstanding
Posted on Apr 28, 2024
Nicest hotel in the area by far
Response from Property: Thank you so much ka :)Look forward to welcoming you back to our beautiful resort soon!
Pairat Tee
Executive Double Room-Ocean Wing
Checked in Sep 2024
Business travelers
1 Reviews
4.0/5
Very Good
Posted on Sep 13, 2024
Good locations.
Response from Property: Thank you so much ka :) Look forward to welcoming you back to our beautiful resort soon!" Sincerely, Mercure Rayong Lomtalay Villas & Resort
Guest User
Executive Double Room-Ocean Wing
Checked in May 2024
Family
3 Reviews
4.5/5
Great
Posted on May 29, 2024
Very nice
Response from Property: Thank you so much ka :)Look forward to welcoming you back to our beautiful resort soon!