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Verified reviews
Location4.3
Amenities4.3
Service4.3
Cleanliness4.3
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All reviews(43)
Positive reviews(16)
Reviews with photos/video(1)
Negative reviews(3)
PAUL J
Checked in Mar 2024
Travel with friends
3.0/5
Posted on Mar 20, 2024
Tired furniture & units and during the night the wooden interior expands/contracts with 60dB cracks so if you are a light sleeper you will wake up- I thought it was the neighbour and banged back !.Carpet needs a deep clean.Great view but pool outdoors dirty,hot tub covered over.No milk left which is mean.
Response from Property: Hi Paul, sorry to hear you didn't enjoy your stay. Our Lockwood studios do creak at night unfortunately this is something we cannot change as it is a feature of the wooden construction. We do have plenty of other room types which are not Lockwood and do not have this issue. The swimming pool is NOT dirty and the hot tubs are covered to keep the temperature correct, there's a sign showing how to remove the lid for use. Also as we explained to you, we cannot supply the small milk pottles anymore do to them being classed as single use plastics and they no longer manufacture them, luckily we are a 2 minute walk from the supermarket and/or local dairy so you can purchase milk if required. We do provide creamer sachets in the rooms.
Sarah W
Checked in Nov 2023
Couples
5.0/5
Outstanding
Posted on Nov 25, 2023
Idyllic stay. Private and well appointed clean accommodation. Our Garden View room had everything we needed including plates and bowls for DIY breakfast. There are a range of room options. Booking process was easy. The salt water pool and spa are great! Easy walk to town and plenty of cafe and restaurant options.
Response from Property: Thanks very much we love that you enjoyed your visit :)
Guest User
Checked in Jul 2023
Couples
5.0/5
Outstanding
Posted on Jul 21, 2023
Such a beautiful place to stay. The receptionist welcomed us with a smile and the room was very well kept. Definitely planning on coming back again. Absolutely recommend staying here. The water pressure was amazing and to have a binder of some activities, attractions and restaurants in our room was a great touch
Response from Property: Thank you so much for your review we really do appreciate it
Guest User
Checked in Jan 2023
Couples
5.0/5
Outstanding
Posted on Jan 12, 2023
Always feels like home. Had a lovely stay, room was perfect for our needs and staff were fabulous. There was a large group with us and despite it being May the pool got a work out as did the spa. We will be back.
Guest User
Checked in Feb 2023
Family
1.0/5
Posted on Feb 21, 2023
I don't generally post negative reviews as I know how much it can affect a business. The girls at reception are the rudest I have ever come accross. No greetings or directions to your room, just a card and your "15 minutes early". We paid over $1100 for a 3 night stay for our family of four and were made to feel like we were asking for the world when we popped up to reception for a 4th knife and fork. If you want even a smile on arrival I suggest you don't stay here!!
Response from Property: We apologise that you didnt receive our best level of service we do take this very seriously and will look into the situation.
Guest User
Checked in Feb 2023
Couples
5.0/5
Outstanding
Posted on Feb 21, 2023
This is a hidden treasure. Its tucked away from everything but is walking distance to the shops. The grounds are very well kept and well landscaped. The pool area with seats and BBQs was awesome and well used. There is a spa as well but we didnt use it. The rooms are more like a hotel and very well appointed. Nothing has been overlooked and all amenities well thought out. The bed was super comfy, the linen above expectation. The staff were friendly and helpful. A tub of all amenities was left in our room with a note saying that the room would not be serviced on New Years Day as they gave most of the team the day off to spend with their families. I really liked this as it showed the managers of the property care about their staff. Overall I was impressed and I look forward to staying here again.
Response from Property: Thank you very much for your review! We do appreciate it.
Guest User
Checked in Jan 2023
Family
4.0/5
Very Good
Posted on Jan 12, 2023
Very good location in town center and close to supermarket, just 5 minutes by walking. Room is tidy and clean, also with good maintenance; easy to go everywhere and you would have a good experience of Kerikeri.
Guest User
Checked in Jan 2023
Family
2.0/5
Posted on Jan 12, 2023
Stayed one night in lovely looking facility. On arrival, woman on reception was not friendly at all, had broken blind in room so no privacy when dark with lights on in the evening and then found pillow in wardrobe with hair all over it. Not to mention marks on the wall above sofa bed... would hate to think what this had come from. Won't stay here again. Really disappointed considering it cost $285 for the night.
Response from Property: We do apologize that you did not receive our best level of service. Unfortunately on hindsight we should not have allowed an unexpected early check in until the room had been cross checked as this is most definitely not our usual standard. We also recommend that guests tell us while onsite if there are any issues as we can then sort the problem out immediately its really no trouble :)
Guest User
Checked in Jan 2023
Other
5.0/5
Outstanding
Posted on Jan 12, 2023
We had a one bedroom unit booked. It was one of the best units we have stayed in. Absolutely everything one would need. handy to shops and restaurants. Spacious. New smart TV of a decent size. Absolutely clean. Dishwasher. etc. Spacious grounds and a pool which woudld be great in the summer. Would certainly stay again. Although we had a one bedroom unit I could see in the standard units that they were great also at a lesser price.
Guest User
Checked in Jan 2023
Solo travelers
3.0/5
Posted on Jan 12, 2023
Overall this is a lovely place to stay very central very clean very modern, Set and lovely landscape grounds with easy access to the Village area. However they have a three day cancellation policy which means it’s very inflexible should your circumstances change.
Guest User
Checked in Jan 2023
Family
5.0/5
Outstanding
Posted on Jan 12, 2023
This place exceeded expectations by so much. Trying to find accom to suit all our needs with a toddler and wanting as much of a 'holiday' as we could. Beautiful rooms, well designed, clean, well equipped in a gorgeous setting. Favs aspects were snuggly robes, spas, pool, view, sunset (poured into our room), palms, resort like asthetics, balcony, full kitchen, comfy bed, crisp lux linen, friendly staff, location, Tv with Netflix (down time for kids). Almost dont want to be so honest and this place get booked out as we feel like we've found a Gem. Friends are already looking to stay from our holiday pics and reviews. 5 stars!
Guest User
Checked in Jan 2023
Family
5.0/5
Outstanding
Posted on Jan 12, 2023
An amazing place to stay as a group for a special occasion. We were looked after so well and all requests were never a problem! The BBQ facilities around the pool were also superb. Highly recommend Homestead Motel Kerikeri.
Guest User
Checked in Jan 2023
Business travelers
5.0/5
Outstanding
Posted on Jan 12, 2023
Great place every thing new and clean. Couldn’t fault it. Located in town within walking distance to restaurants and very friendly staff. Comfortable bed, big screen tv, air con and great shower. I highly recommend this place to stay. See you next trip.
Guest User
Checked in Jan 2023
Other
5.0/5
Outstanding
Posted on Jan 12, 2023
Everything here is well looked after. The outlook from the private deck across the bush-clad valley is beautiful and it's right in town so you can walk to all the great cafes and boutiques. Really comfortable beds and all you need for a great stay.
Guest User
Checked in Jan 2023
Other
5.0/5
Outstanding
Posted on Jan 12, 2023
My partner and I love staying at this Motel. It has rooms to suit your needs eg, a single person, a couple and a family. The room varies with cost from modern and updated to cosy and wooden. My preference is cosy and wooden, facing the pool and garden. I enjoy my morning coffee on the balcony before I go to work. Definitely recommend this Motel for all.