Hotels near Cascades Cottage, Katoomba

~Location~ The location was very central to the train station, town centre, Echo Point and restaurants. It is across the road from the RSL which is convenient if looking for affordable dinner options. The RSL is also stop #5 if catching the Explorer bus making it very easy to get around without a car although we walked to a lot of places. ~The Room & Establishment~ The room was clean and comfortable albeit a bit basic it did have a TV, fridge and coffee making facilities, a small table and chairs and a small cupboard. The bed was comfortable although the pillows weren’t great. Whilst there was AC the room was quite chilly and there were no electric blankets but there was an extra blanket at the foot of the bed. Breakfast is ok but nothing flash. A few different cereals although healthy options are limited, some fresh fruit, only 2 toasters for the whole dining room and some scrambled eggs. Whoever makes the coffee obviously doesn't drink it as it was awful and we heard several other guests say the same :( Hot water/pressure: Fantastic Wifi: Good (did drop out periodically) ~The Service~ Communication: Fair Understandably after the pandemic, staffing has been difficult and changed and as such both reception staff were both new. They were both lovely but things like check in could have gone more quickly and smoothly (eg instead of leaving guests waiting to check in to show other guests where the dining area was, there could be signage and if multiple guests are checking in at a peak check in time *2pm* perhaps both reception staff could be on duty).

While the location was good, the motel itself was not. When we first walked into our room, it smelled damp and musty, and the carpet, chairs and even the beds felt damp too. There were numerous spiders and bugs in the room, including one in the shower, and there were also a number of dust webs which showed it clearly hadn't been cleaned recently, or at least not thoroughly. Furthermore, the beds and pillows were very hard, many of the power points were inaccessible due to their location behind the bed, and the bathroom was very small. We had booked for two nights but left after one as we were so disappointed by the cleanliness of the room, especially due to the current spread of the virus.

A little disappointed. On arrival room ac did not work. Had to get hotel staff to clean the filter which was full of dust. There was a stale smell from the carpet, so had to leave patio door open for first 30 minutes each time we arrived. We did not create a fuss since we were only there for 2 nights. There were all the all the things like microwave, toaster, etc. The location is good with walking distance to restaurants etc.

A large resort hotel in the hinterland. The facilities are complete. In particular, the price of the large indoor real ice rink is very affordable and there are not many people. and indoor heated pool. are all worth recommending Very suitable for self-driving

Unfortunately we started off on a bad foot when we had to wait in excess of an hour past our book in time for our room to be ready, then when we did finally get in, the TV remote wouldn't work and to turn it on manually meant it was stuck on one channel with no volume. Went back to reception and swapped batteries which didn't help, then we're told that thier maintenance people wouldn't be back until Monday so nothing they could do. To thier credit they did extend our check out time by an hour and provided breakfast at thier sister property in Katoomba. The property is in need of some TLC and to call them luxury apartments is a bit of a stretch, but they are in good condition overall. To access the studio lofts are up a rather tall flight of stairs that doesn't have a hand rail all the way, and the step treads are rather small (only just over half the length of my foot) which will make it very difficult for anyone with mobility issues. The room does have a kitchenette, but the only thing to cook with is a microwave, no hot plate or frypan included, so bring plastic wrap, paper towel etc with you, aswell as cutlery as there was only 1 knife, 3 forks and heaps of spoons. Room had a nice gas log fire place though we needed the a/con to help heat the room. Also a super sized 2 person spa that's so deep that if your not particularly tall you'll struggle to get in and out of. The shower is over the spa and with the weird uneven base, it makes it difficult to stand in to shower, aswell as a lack of grab rails anywhere.

I did not feel cold. The location was very convenient. The person of the hotel responded politely. There was no problem with cleaning the room itself.

Renovated interior with a chic look, however the toilet was pretty dark. Could do with better lightings.

Nice, quiet motel. Friendly staffs. One of few properties that provide room with 1 queen and 3 single beds for family of 5. Room was nice and clean, even have heated blankets for the cold winter. Thank you.

Very good, the environment is really good and the rooms are also very good. However, on the way to two train stations from Katoomba, the Blue Mountain Line trains are not frequent, so if there is no train, look at the timetable. There is not much to eat around, so supper and breakfast should be prepared in advance or think of a good way. There are also several breakfast brunch shops in the town of Blackheath. Overall perfect score