Azao Resort & Spa

Azao Resort & Spa Reviews

Azao Resort & Spa

Pongwe Zanzibar, Kaskazini B, Zanzibar North, TanzaniaView Hotel Details
Azao Resort & Spa
Azao Resort & SpaAzao Resort & SpaAzao Resort & Spa
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Azao Resort & Spa Guest Reviews

4/5
Very Good
21 Reviews
Verified reviews
Location4.0
Amenities4.0
Service4.0
Cleanliness4.0
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All reviews(21)
Positive reviews(13)
Reviews with photos/video(2)
Negative reviews(8)
Guest User
Standard Double Room with Garden View
Checked in Nov 2023
Other
2 Reviews
5.0/5
Outstanding
Posted on Nov 25, 2023
Loved every day spent there! Beautiful place, efficient and lovely customer service. Their house keeping is like no other. My experience at Azao Resort is one for the books! I highly recommend staying there
Guest User
Checked in Mar 2024
Family
1.0/5
Posted on Mar 11, 2024
Bad experience from day 1 Spent an aweful lot of money. PAID FOR 4 Star got 2 Star facilities, food and location / accommodation. DIRTY AND POOR maintained resort, including entertainment area, games rooms. Little or no hot water to shower. Hated the place. Overrated and Overpriced. Had to pay extra than quoted for levy also. BAD.. BAD .. BAD DONT GO THERE!
Guest User
Checked in Jan 2024
Other
5.0/5
Outstanding
Posted on Jan 28, 2024
Staff were very friendly, welcoming and attentive. Especially Baraka, Hawa and Awhadi. Rooms were great with a nice comfy king size bed and the view of the reef, water and boma was awesome. Had a great time. Although the food was lovely and delicious I would suggest maybe adding a bit more variety to the menu offering on maybe alternating days.
Guest User
Checked in Dec 2023
Other
2.0/5
Posted on Dec 25, 2023
Staff, accomodation and amenities are great but buffet was very disappointing...same bland breakfast for 8 days is really unpalatable. The general manager attended hand and foot to the owner who was visiting from Dubai and ignored the guests..
Guest User
Checked in Dec 2023
Other
5.0/5
Outstanding
Posted on Dec 19, 2023
The rooms are beautiful and very clean. The house keeping staff is very professional and caring. It's a place I recommend those going to Zanzibar to stay. I enjoyed the swimming pool as it had warm water. Very beautiful place.
Guest User
Checked in Oct 2023
Travel with friends
5.0/5
Outstanding
Posted on Oct 5, 2023
Beautiful relaxing holiday. Definitely worth a stay if you want to be away from the crowds. Resort is clean and staff are very friendly and always helpful. Not a swimming beach, but pool is awesome. If you can, do the all inclusive as small water is $1. Small glass pineapple juice $3.....(also check all that the travel agent tells you....get everything in writing). Enjoy your holiday....
Guest User
Checked in Jul 2023
Couples
5.0/5
Outstanding
Posted on Jul 29, 2023
what an amazing experience i had at Azao hotel, front desk team work and always smiling, amazing food, the hotel is clean, the rooms are so nice swimming pool is amazing, staff restaurant are very friendly. would definitely recommend every one. see you next time
Guest User
Checked in Jul 2023
Family
5.0/5
Outstanding
Posted on Jul 26, 2023
Sincere appreciation to every staff member at Azao resort. You all truly epitomize Zanzibarian culture and hospitality. The service, location, beauty and friendliness was beyond our expectation. To the General Manager, Mr Khaled Mahdy, your patience, assistance and understanding during our stay at Azao Resort, will be etched in our hearts forever. If ever we return to beautiful Zanzibar... We Shall again return to Azao Resort and Spa. ZANZIBAR has won over our Soul, AZAO RESORT has won over our Hearts ! Mr Vimal Mothilal South Africa
Guest User
Checked in Jul 2023
Family
5.0/5
Outstanding
Posted on Jul 12, 2023
Truly an amazing stay. On the waters edge, with all you could ask for - divine pool with bar, spa, friendly staff, lovely swimming beach, quiet and peaceful. Our room was on the waters edge with only sounds of the sea and wildlife. Well done Azao
Guest User
Checked in Jul 2023
Other
1.0/5
Posted on Jul 2, 2023
Over promise and under deliver! Dirty Resort with bare basics. Far from everything. Mediocre food. Not at all what the website looks like. Bathrooms terrible. Spa a huge dissapointment. The bikes are broken and impossible to ride. Avoid this Resort.
Guest User
Checked in Mar 2023
Other
1.0/5
Posted on Mar 31, 2023
Bad experience from first day , hotel needs renovation and , they charge aditional money for drinks diner, nothing to do around and on the way you can see bad areas and loots of rubish , had to pay 50 $ for elry checkin and my stay was booked as a package jokes even they did not have water in Reception been told to go to restaurant and pay and toilets whare bad dirty looking
Guest User
Checked in Jan 2023
Family
5.0/5
Outstanding
Posted on Jan 31, 2023
Excellent Resort, Amazing staff, A very nice place to relax with top quality rooms and service, The food was great, I loved the variety. The location was nice with lot of trees, the beach was wonderful and fine sands .
Guest User
Checked in Jan 2023
Other
5.0/5
Outstanding
Posted on Jan 31, 2023
We had a lovely family holiday thanks to the people taking care of this place and its visitors like us. Rooms are cleaned twice a day. Beds are equipped with nets to keep the insects away. Lovely music by the pool. All clean and tidy. Big THANK YOU for all of you. We will come back for another experience in this paradise.
Guest User
Checked in Sep 2021
Travel with friends
4.0/5
Very Good
Posted on Sep 22, 2021
The resort is beautiful, but the staff made this a memorable stay! We had an early diving trip and they made us boxed breakfasts and coffee. One of our party celebrated a birthday and the Chef made and decorated a cake...fantastic! The food was very good and plentiful. We had a late flight and the Asst.Mgr had a room cleaned and made available to us...very rare. The resort, especially the pool is very relaxing, but the staff made this special.
Guest User
Checked in Apr 2024
Other
1.0/5
Posted on Apr 17, 2024
Horrible stay!!! When we arrived they asked us to pay the sum of 50 euros to access the room because we arrived before 2 p.m. The excursions are a real scam... On the day of an excursion there was torrential rain so all the planned activities were canceled.. I paid 130 dollars and I received no compensation or gesture from the representative Carrefour M.Ali. Excessive price and bad will. They are in bad faith and only think about sucking your money. They only think about making us pay for everything and anything excessively. Theft and a real scam. The bath towel was stained so they asked me to pay 25 dollars. My vacation was a real nightmare. It's not worth it at all. To flee! I just want to leave. Rainy season. Rain almost every day… Very bad experience. I do not recommend this hotel. I thought I was having a great adventure! It's a disaster!
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