Guest User
September 12, 2024
I have stayed in many Hampton Inn hotels, but this one is the worst. 1: The hotel charges for parking in and out. Okay! It's my fault that I didn't tell the hotel that I drove here and paid a few dollars for parking. After I told the housekeeper on WeChat at 8 o'clock, there was no reply. When I came back at 10 o'clock in the evening and told the front desk about it, the housekeeper asked me for the license plate number. Okay, I put up with this. The next morning, I couldn't leave and had to pay for parking again. I called them and they let me in. I had already checked out for more than an hour, and they told me on WeChat that they had registered the license plate for me. May I ask why they asked me for the license plate last night? Just because I questioned you at the front desk, you asked for the license plate number on WeChat and that's it? 2. The curtains in the room I stayed in were broken. The guy fixed it for a long time and asked me to use the wall switch to try it out. As soon as I touched the control panel, I got an electric shock. Then he asked me to change the room. What if I got electrocuted when I turned off the light in the middle of the night? Then the maintenance worker told the front desk that the control panel was out of power and the guest needed to change rooms. I don’t know if the front desk was busy or his ears were not working well, but he kept asking the guest why he wanted to change rooms. Shouldn’t the hotel take the initiative to change rooms when encountering such an electric shock problem? After the maintenance staff explained the reason for the room change, he kept asking why? This physical sense is really one meter poor. This service is really not worth the money I paid.
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