Hotels near Northills Shopping Centre, Kamloops

This was our first stay at this hotel. We were pleasantly surprised about the age and condition of the hotel. It is reasonably new and has a large airy lobby with multiple sitting areas (which was empty when we were there). We stayed at the tail-end (we hope) of the pandemic for a chance to try out this hotel when it wasn't too busy or too expensive. There are two Holiday Inns in Kamloops, so watch the address. This is the one on the North Shore (across the Thompson River from downtown). There is another that is close to Hwy 1 & Hwy 5 on the way into town from Vancouver. There is a White Spot Restaurant on site where we ate dinner & breakfast. I will review it separately, but the food was excellent, prices were mid-range to a bit expensive (breakfast $15-$20, dinner $15-$30). Breakfast is NOT included with your room cost at this hotel. Both hotel and restaurant followed all COVID protocols in place at the time, even having sanitized pens available for check-in. The hotel and room were very clean. We were comfortable & and slept well. The only glitch was that on check-in, we were told that the accessible room we had reserved wasn't available. They had reassigned us to a regular room, thinking that we didn't really need the accessible room. When I asked, the cheaper rate of ”any room available when you check in” was granted, rather than the more expensive rate we had booked online to be able to choose a specific room. Another time, as well as booking online, I will phone the hotel to confirm that the room type we have booked is available. We found out that this hotel has only one accessible room, so don't expect to stay in it at a busy time unless you book well ahead. We were able to tour this room before we left town and found that it would meet our needs in the future. It has a very nice roll-in shower. Light switches are also lower than usual, but the rest of the room was very similar to the regular room with one king-sized bed that we were assigned. If it wasn't for the check-in glitch, I would give this hotel a rating of 5. We will likely stay again and would recommend it to visitors to Kamloops, especially if you want to be on the North Shore. It would be a very nice option not too far from the airport, if that is important to you.

We stayed on the side of the hotel near the train track. We didn’t sleep much at night. It was too noisy. We wanted to feel like the train was going into the room. It was deafening and the child was crying. This was a very dissatisfied and unpleasant experience.

The overall is very general Motel, it is OK to stay temporarily in Kamloops. The front desk brother has a good service attitude, close to TRU, selected a barrier-free room, large area, with a supporting pool fitness device

The location is in the center of the town. The pizza shop opposite is said to be one of the more popular shops in the local area. The hotel is old, but you can feel the glory of the past. The breakfast is very simple. It is scrambled eggs, bacon, sausage, toast and fruit. It basically meets the demand. The parking lot is on the side of the hotel. Pay 8 Canadian dollars, pay on the credit card with the deposit, overall can also

This was the hotel chosen for us to stay at as part of the Rocky Mountaineer Train from Banff to Vancouver. I am aware that many are not happy with this hotel or it seems any hotel the Train uses as part of the trip for Kamaloops. I had read many reviews leading up to our trip, but we were actually pleasantly surprised. It was fine. We were already given a key to hotel room while on the train so check in was as simple as walking in and riding an elevator up to our floor. Room was close to elevator as had been requested due to mobility issue. Not an accessible Room but was roomy and comfortable. Very small bathroom. Not the best water pressure but Clean. I went down to request a bath mat. The young man at desk was super busy on phone and dealing with people but was polite and remained calm regardless of it all. He managed to find a bath chair as well as the mat. There is a restaurant right there in lobby and an area to sit outside. Bottles of water, pop, and a few snacks are available right next to front desk. It is my understanding there is alot of restaurants ect in the area but we did not venture out. We feel that we got a good night's sleep and that the front desk met our needs. I admit I never thought to take pictures of the room ect because nothing really stands out. But it was not in disrepair and we would recommend for a affordable choice of 1 night while in kamaloops.

We were blown away by the quality of service at the delta hotel in kamloops. The staff were friendly and efficient, everything went smoothly starting with our checkin, the front desk agent made the gesture to congratulate us on our engagement. The pool area was spotless and well maintained. We were also impressed with the food at Cordo restaurant, coming from Vancouver we have no shortage of great restaurants, and I would say that cordo is very on par with the dining experience in Vancouver. The menu selection was fantastic and cocktails were also very thoughtful. Make sure to check out stills distillery while staying at the hotel for some tapas and cool drinks. Thanks Delta Kamloops, we will be back!

Check in was very seamless, and when we got to our room, we were very pleasantly surprised. The room was clean, smelling and nice and fresh. The bed is super comfortable and the pillows. Nice and fluffy. The lounge chair to sit in was also super comfortable. The linens were crisp and clean and smelled wonderful, everything was sparkling clean. Robin was the person that did our room up and it was perfect.

The good things about this place are location by the river, and the rooms appear to have been updated. However: the sink is directly inside to the right, where the door swings open. The concrete sidewalks around the building and on the way to stairs are terrible...rough, uneven, a tripping hazard. The exterior walls going up the outside stairs are filthy. What looks like former all-weather carpeting on vertical portions of the stairs is torn and dirty. Most of all, we (exhausted from a bad day of driving the previous day), left a suit bag containing about $700 worth of shirts and pants hanging in the closet cabinet. The day after we checked out, we discovered the mistake and called the hotel. When we explained the problem three or four times until the clerk figured out what our problem was, the 'sweet' young woman said she would check with Housekeeping. She took my number. No phone call that day. The second day, a different un-empowered 'sweet' woman on the desk said no note had been left and that housekeeping had not turned in anything. When pressed, she admitted that perhaps no one had actually checked. So the next day I called again and this time connected with a man who seemed to have some authority. He firmly promised he's check with housekeeping. I firmly asked that he actually go to our former room and check the closet. He promised to do that and call me back in 15 minutes. He did not. The next day I called, and was told the man was on a day off. The day after that, they told me the man did not actually work in the office, and that he was off somewhere else in BC, ”checking on our other properties”. I can conclude only two things: either the housekeeping staff stole the clothing and lied when asked, or the next day's guest stole them. If I managed that hotel, I would be humiliated by how the staff treated a guest, pretending to try to help, then not actually lifting a finger, and when confronted, not owning up to and apologizing for the guest's loss

The check-in process was very convenient. The hotel facilities are all available. Give me a warm and comfortable environment in the cold winter. The location of the hotel is also very convenient. The service at the front desk is also very warm.