GGuest UserToo long to read: All aspects are very good, especially the service.
During the National Day holiday, my family and I took two kids on a self-driving tour. The location of this hotel is very convenient for driving. It is about 4 kilometers away from the core scenic area, and it only takes ten minutes to drive. Of course, it is natural to have traffic jams and queues around the scenic area during the National Day holiday. For such things, you can only be calm.
In terms of price, all hotels in Kaifeng have increased their prices significantly during the National Day. In comparison, I have seen that this hotel has not increased that much, so although the price is not cheap, it is still acceptable compared with other hotels.
In terms of environment, we specially booked a parent-child room. The room is big and sufficient for two kids to play freely. The two beds of 1.8+1.2 meters can be put together to accommodate three adults and two children. It is a little crowded but not a big problem. The hygiene is very good and the basic facilities are very good, especially for children. For example, there are children's special toiletries, duck faucets, raised stools, and children's slippers, which are all great. There is also a soft sofa with a big ball on it in the room, which is very fun and comfortable to lie on. The children can finally have something to play with. The bathroom is separate for washing, toilet, and shower, and the area is very large and it is superb. There are two points that can be improved in terms of facilities. One is that the buttons for adjusting the room lights are not convenient enough. There are many modes such as brightness, light *****, and reading. You may press this to turn on a certain light, and the other lights will go out. Switch to another button to turn on other lights and the previous lights will go out again. So when I first moved in, I spent a lot of time trying to turn on all the lights, and I didn’t understand it in the end. It would be better if the design could be simpler, clearer, and more user-friendly. In addition, there is no refrigerator in the room, which is indeed a bit lacking. I have stayed in so many four-diamond hotels, and they usually have refrigerators. If they can be upgraded in the future, I believe the guest experience will be even better.
In terms of service, there was someone at the front desk to help drag the heavy suitcases when checking in and checking out; my second baby wanted to drink milk, so I left a message hoping to get more water to make milk, and then they really gave me a few more bottles of water the next day, and they also gave me yogurt and waffles every day, which both babies liked; the family needed two more quilts to sleep together, and they were quickly delivered and installed; the room I booked did not include breakfast, so I called to order it, and they directly gave me breakfast for three people on the first day. I felt it was pretty good, and I planned to spend money to order breakfast later, but the Kaifeng night market was too awesome, and the scenic spots were open very late, so I played very late every day and came back, and I ate all kinds of food at night, so I couldn't get out of bed in the morning, and I couldn't eat anything. In the end, the old man had breakfast for one person for one day. When I checked out, I took the initiative to say that I should pay for breakfast for one person, and the front desk readily waived it, which was really considerate.
In short, it is still a hotel worth staying in, and I give it a full five-point praise.
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