Super 8 by Wyndham Joliet Reviews

Actually it was horrible was hoping you could help they charged my card 250.00 they said I was smoking in the rm which i wasn't I don't even smoke... they charged my card before check out went down for breakfast n came back up n they had already charged my card... very disappointed is there anything you can do?

Stayed at this location prior to renovation, hotel has been completely transformed. Staff was polite and helpful, would recommend to anyone looking for a budget friendly hotel option in Joliet illinois.

Service was great. Room was clean. Breakfast was good. Convenient to my destination.

It is great

Functional motel, friendly reception. Everything is available that is needed. The room was clean.

Value for money is okay, not bad

The staff was nice and very understanding of our situation. We had some last minute changes and they accommodated us. The breakfast is ok for quick meal. Close to the I80 and some grocery stores.

Very, clean and comfortable. Friendly staff and convenient spot. A great little overnight spot. Would definitely visit again.

The hotel on the outside was in disaray inside was very dated needed updating really bad service was subpar very noisy. The door between rooms was metal and just echoed the sound even more.

Hello I stayed in a handicap room and I had problems in the bathroom because they have a full size bathtub and it was hard for me to get into it with my handicap and also they did not have a removable shower head so it was very hard for me to clean myself

Upon arrival I was check in by Whitney who was very friendly and professional. She made sure I had fresh towels and everything. I am a travel agent and used this property because of the location convenience and to host conferences since I work remotely. My stay was going great until Wednesday morning when I received a call from the manager Ketan yelling stating that house keeping was mandatory. After the call I went to speak with him and explained that I was in the middle of a conference but they could clean the room at 10:45a. He stated that because he pays them to do a job they have to clean my room. Not even 10 mins after speaking with him a housekeeper tried to use her master key to enter the room. I have stayed at a number of hotels across the U.S & have never heard of such things. My room had not been cleaned since check in. Per the hotel policy listed housekeeping is per requested and kids stay free. I filed a complaint with the corporate office who stated that because the hotel was privately owned they have their own policy in which I read very throughly. Upon my arrival Ketan because to yell again because he was as upset about the call he received from corporate. I called JPD to defuse the situation but was told that it was a civil issue. Ketan was rude and unprofessional. I was told I was breaking the rules by having my kids visit however the policy states kids under 17 stay free. My first 2 & last 2 days there my room was not touched for “mandatory” cleaning.

The room was relaxing and comfortable. The walls are very thin, so I could hear every cough from my neighbors, but fortunately everyone was pretty quiet and it wasn't a problem that kept me from sleeping. The breakfast didn't really offer anything healthy - just a carbohydrate blast with all white bread & fruit loops stuff. The coffee in your room is probably better than what they have out front. But overall, for the economy price, it was a good stay.

Nice enough hotel for a quick overnight, but limited parking if you have a trailer. Non smoking room was small and bathroom smelled of cigarette smoke.

Room was dirty. It was an unexpected stop for us so we didn’t have toiletries. I asked for another set as there are two people checking-in, I also asked for extra pillows as the ones they have are paper thin. I was told I had to wait and that they can only give us 1 extra pillow. Both pillows and toiletries never came. We asked if we can check-out 30-45 minutes later than scheduled as we had some errands to do, we were told that it is $30/hr. When my husband arrived after our errands, we were greeted with “you only have 10 minutes to check-out. Luckily I came back earlier and got our stuff packed and we literally had to get out of the room when my husband arrived.