Unknown123
June 28, 2024
I am a regular traveler and used to like this hotel because of its service and location. However, during a recent trip with my family, I faced several issues. First, I requested an extra towel for my kids, but they said they don't provide it. Second, I asked for housekeeping, but the staff didn't arrive until the evening, even after I complained. When they finally came, it was uncomfortable because my family was in the room. Lastly, the kettle in the room was rusted when I wanted to boil some water. I became disappointed as the hotel has not been well-maintained recently.
Lastly I have noticed this hotel doesn’t have different rooms as they are advertised in different platforms. They only have one type of room. Even you book twin or queen or king bed they only either push single bed side by side or separate bed. All room size are more and less same.