Don't ever come to this hotel. First of all, if this review is deleted by the hotel owner, it means he is guilty. We booked a hotel for five days and four nights, but the hotel only let us stay for three nights. The picture is put below, and it clearly says that it is the "Room Night Details". The hotel meant to let us leave on the 4th, because May 5th does not appear in that date. Don't say there is a mark of four nights. The photo is circled in black because there is no 5th in the date. Boss, don't you understand what the room night details are when you run a hotel? Can you stop fooling people? Do you think no one understands? 😅😅😅I have been recording with my phone from the beginning to the end. At noon on the 2nd, the hotel came to chase us away. I don’t know what he talked about with the hotel business manager. He came and knocked on our door very loudly and rang the doorbell frantically. At that time, I was talking to the customer service leader of Ctrip on the phone because I was recording. The front desk grabbed our phone and had a very bad attitude. In the end, the platform only compensated us. He kept refusing to answer the platform staff’s contact, and he didn’t reply to the message I left to the front desk. Finally, the platform told me that the hotel had reduced its traffic, but the front desk of this hotel was very arrogant, saying that he had three hotels under him. I also know that the reduction of traffic from this hotel will not have a substantial impact on him, but it is obvious that I have not received an apology from the hotel so far, and I don’t know what to do. I want to be angry with this kind of person, dear boss, you think we are students, you may think we are easy to fool, don't use the information out of sync to deceive people⭕️Finally, the hotel business manager gave feedback to the complaint staff, and the complaint staff told me that the hotel front desk read the order wrong, even if it was someone else, they could tell it was an excuse. At that time, just in case, I took a photo of the hotel order information and put it below, and the scene of him snatching my phone. I can only put pictures, which is a pity. The option to add photos cannot play videos, only photos. See the picture below of the phone snatching⭕️Hotel boss, you will definitely see my comment, I hope you can earn more of this hard-earned money in the future, and cheat more people who you think are easy to cheat💗💗💗💗💗I wish you get rich soon🙏🏻
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