Hotels near Özdilek Departman Mağaza, Istanbul

This hotel is very sophisticated and luxurious. The rooms are spotless and the staff are all very friendly and welcoming. The restaurant food is top tier snd reasonably priced. In particular I spoke with the bar staff member called Tanju. He is lovely and is more than happy to make you feel welcome. He is very happy and willing to go above and beyond for visitor's.

It's amazing! Thanks a lot,The room clean,bed are comfortable, breakfast is delicious, people are kind,Kadir Taner are very nice, help me and there are really like there job !Good guy !Love you all!

-＞Area and Surroundings: The hotel is at a walking distance from “Mall of Istanbul” for about 8 minutes. We arrive to the hotel by 1:00 AM and it was difficult for our taxi driver to find the hotel. The approach to reach is very desolated. -＞Room: I was in a standard room. The room was decent size and the bed was comfortable. The room had all standard amenities like Hair dryer, safety box, a hot water kettle, a small refrigerator, Ironing board etc. What I found missing was USB charging points, which is pretty much a standard now for all the hotels. The room had a table and a chair for working on your computer / working otherwise. -＞Bathroom and Bathing experience: The bathroom was decent in size. It had a congested WC next to a wash basin. It did had a bathtub in the bathroom doubling as a shower area as well. The water pressure was good enough in the shower. -＞Hotel Staff: Extremely polite, welcoming, interactive and warm. -＞Breakfast: The breakfast was well managed. The options were not as many as other good hotels but still a decent spread. We being vegetarians anyways are having very limited options to eat. -＞Swimming Pool / Gym / Spa: I was not able to access the pool or gym. -＞Lounge access: I did not have the lounge access. -＞Special mention: Wifi is free, and the speed is good.

Staff very friendly and always willing to help. We enjoyed our short stay very much, the hotel is a lot cleaner and nicer then the previous reviews state, so please don’t be put off by them. The location is only really for people who need to be in that particular area, I wouldn’t recommend the location for anybody who wants to do extensive tourism without using taxis (unless you know how to use Istanbul metro).

We express our gratitude to the staff of the hotel. Want to distinguish GÜLNARU and ILHAMU responsible for cleanliness and comfort in the room .Every day clean,wash.Very clean. All very kind and polite, so creates an atmosphere of good rest and excellent mood. A nice design, made with taste. Thank you for the next meetings!!!!!!

It's a nice looking hotel, very clean with comfortable beds. There is daily cleaning free of charge. They have a fan and heating but not air conditioner but it was good for me because I stayed here during autumn time. No kettle inside the room but you can request hot water at the reception or use the kettle in the kitchen area at -1 floor. They have a laundry room, have to pay 20TL at the reception counter, they will give you detergent as well. The only issue with me was the thin walls, i could hear the neighbors snore loudly 😅 In terms of location, there are nice restaurants and cafes nearby. There is a small-medium sized mall nearby which is good. Bus stop is 3 minutes walking distance, but no metro station that is walking distance. Also no tourist attraction nearby annd it's quite far from taksim, but it was convenient for me to go places woth public transport. For the price it's worth it.

Everything was better than expected the staff were amazing despite the hotel being fully booked they looked after us really well in peticular i have to meantion Kaan and Mazlum who went over and beyond to accomdate our requests during a very busy period, well done guys my family and I are truly greatful! and will definitely recommend you

The employees are very kind And helpful, specially Karla and serdar. They are very accommodating and willing to assist you hen necessary. they deserve 5 stars I did not sense the same from the night shift. One employee with the name Fehmi started an argument with his colleagues infront of us. Very unprofessional and scary for the guests

I should firstly say that all staff at the hotel are amazing. They are polite and so helpful. One of the staff who stands in front of the door went to the road and found a taxi for us and bring it to the door when there was no taxi around. HOWEVER, generally the hotel cannot be considered as four star, it can hardly be a 3 star hotel. There are two significant negative points which makes the whole experience bad: 1. The room: room was big enough but the decoration and amenities were so outdated, the view was rubbish, when we entered lots of bad smell made us so disappointed. the bathroom was the worst part. broken shower holder (I told the reception but it wasnt sorted), shortage of toilet tissues, smell, broken toilet seat, awkward toilet tissue holder, etc. 2. breakfast: This was the worst part of the experience. The breakfast was so basic. just lots of cheese and cheese!!!, no cream, a couple of choices for bread, a few choices of sausages, all not really nice, very basic. occasionally you could find something else like aubergines. Fruits (whole oranges and pears and occasionally melons, not every day, and if you are late nothing. I had to ask the staff why the empty dishes are not updated and they said its finished, while all breakfast must be available during the whole breakfast time). same with juice (only lemonade every day) and again if you are late no juice. a hot drink, only tea!!!! unbelievably no coffee!!! When I asked for coffee they said you need to pay extra!!!!! BUT MOST TERRIBLE part was that the staff were told to ask guests if they need fried eggs (omelette in Turkish!). and when you said yes, they bring fried eggs but charge you 46tl!!! There were lots of arguments during breakfast between staff and guests about this. They also put some other sweets like pancakes etc. on the other side and children could see and ask for them, but again you had to pay extra. I had several arguments with staff and realised this has nothing to do with them. This is a wrong policy dictated by the manager who doesn't want to accept these are wrong. We have already paid extra for breakfast, why do we need to pay again for things like coffee, fried eggs, sweets, and so on? why things are finished before breakfast time finishes... overall, if breakfast and bathroom are important for you, and you want a hotel close to attractions avid this hotel. another thing was that during booking I saw there is a sauna and gym but no one gave us information about these.