Hotels near Lady Matmazel Home Sefaköy, Istanbul

Nice hotel with good location next to metrobus station (florya), many restaurants and coffee shops around and shopping walking street about 5 minutes by foot, room service not much good every day they keep something less shampoo, soap or water should be one of them short each day, have swimming pool, gym, Turkish bath (hammas) and sauna

Bait and switch from Turkish airlines. They lied and said we were going to a mercure hotel and then dropped us here. One look in the cavernous and dimly lit lobby told you all you needed to. This place is a bad hotel in the middle of nowhere. And they had two people checking in the close to 200 bumped fliers who were waiting for rooms. I called an Uber and went to an IHG property. But really anywhere you pick would be better than this. They said it was downtown. It’s not. They said it was four star. It’s not. Shame on Turkish for making some people who’ve already had a bad travel experience go through this as well.

I love the hotel, location and staff. It was exceptionally all very loved and kind to me. The rooms are freshly renovated and really very beautiful. The cleaning staff has done the cleanest work. Give me the pleasure again !! :)

Overall the stay was quiet ok, small rooms but one could manage but we were fooled by one of the employees of this hotel, never ever fall in the trap of these employees when they suggest you a tour package. Erdinç Izer at the reception of Ibis West was one such person who fooled us with a tour package and gave us exactly the opposite of it. We were suppose to get our personal car for the tour package, he gave us a pathetic tour with Azure Tour Agency, which we never asked for. Above all, Erdinc was rude and very rude when we came back, he started shouting at us when we complained about the tour, in his words ”what can i do, its late now, i can't do anything if your day is wasted” this is how he replied, Azure tour driver was talking on phone while driving on a hill top, we were not taken to the spots for which we gave the money, the guide was pathetic and worse, such a bad tour Erdinc provided us and wanted to shut the matter by saying, ”what can i do” extremely bad experience, guys never ever book a tour with Ibis west hotel, book your tour yourself after checking the reviews because Ibis west will provide you with a pathetic tour in which the hotel can earn by making lives of the tourist hell. We were a group of 10 people and all suffered with the pathetic service by Erdinc ... at last after yelling at us for about an hour he agreed to give us a 500 Lira discount as if he was doing some favour on us. Really bad and unprofessional behaviour, if by mistake Ibis gave us the wrong tour they should have apologised and should have returned our money back but ..instead of this Erdinc planned to shout at us and say ”i can't do anything in this” Above all, next day, Erdinc agreed to call the tour package person to talk, but to our surprise when we went to the reception the next day, Erdinc has already left and the tour package person didn't show up at all ... this is the kind of response we got from Ibis West hotel .. do not ever fall in their trap ... we are really not happy at all ... attaching pictures of Erdinc, watch out for this person in Ibis west .. whatever happens to you ..he might say ”what can i do in this, i can't do anything”

Ver nice and it has fitness room and swimming pool. Very nice place.

Firstly the hotel is far from tourist attraction. You need to spend a high price if need to go by taxi. The room is spacious and comfy. Breakfast is plenty of choice. Staff is very helpful and corperative.

The quality of the hotel was high and the breakfast was especially well prepared. It is located between Istanbul and the airport, so if you plan to stay in Istanbul for a few days, it would be good to use it before entering or leaving. I am satisfied

Although the front staff manager Furkan tried to help but some staff members should be dismissed. careless and not serious about their work. I have not been given the exact room booked saying it was not available but how come you confirm my reservation then!!?? Also too expensive for what it is! the breakfast is more expensive than Sofitel in Paris!! and still coffee is not included in the breakfast !! what a joke!!

The centre is a clean, shiny hotel with new equipment. There are fine details to the dressing set and hair bone, a hotel you will comfort as well as your home. More importantly, the staff working are rhineful, good intentions and honest. We forgot our loading device when we found ourselves to leave the hotel, we said Izmir and midnight. When we called, they immediately looked after and sent our loading device to our house the next day. You can stay with comfort. V. Nurülke-İzmir

The welcome in my hotel was very laughing and beautiful. On Google Maps only, the location of the hotel is not up-to-date, it makes it difficult to find a place that can be found very easily ... The room is very modern and comfortable. I had to study because I had to get the training I needed for my job and it was very easy to find the table in the room to the table lamp. The things were very comfortable and modern because it was a new hotel. The small needs (both cotton, earwash) in every hotel are not in the room, it was stated when it was requested but I didn't need it because I brought it myself but I expected it to be a little more generous about it: ) I didn't find the breakfast very different, especially if you stay long, you can get tired after a while, but staff are laughing and respectful ... I think it's the best hotel to stay in the neighborhood where I find it because they offer me a comfortable business trip Thank you.