Hotel near Downtown Indianapolis,Indianapolis100% of visitors choose this area
GGuest User2024.05.23
Great staff, very clean. Love the lobby area with lots of food options. Valet guys were on top of things. (Thank you Miguel!) Overall excellent experience. Thank you!
Hotel near Downtown Indianapolis,Indianapolis100% of visitors choose this area
王王2019.05.23
The surrounding environment is very good and several attractions are within walking distance. Health is worse. I stayed for two nights. On the second day, in addition to finishing the bed, I changed the towel and the others were not cleaned. The garbage on the ground was still there the day before. There is a white pillowcase on the coffee table. Some dirty. It is estimated that the cleaning staff wiped the coffee table with a pillow towel. In addition, the coffee table was not wiped, and the milk stains of the previous day were still there. The drain of the bathtub pulls a bunch of hair. Health needs to be improved!
I had a wonderful stay at the Bottleworks Hotel. The entire staff was friendly and helpful. Valet attendants were the very best. The hotel itself is absolutely beautiful. I dined at the hotel restaurant Modita, and the food was delicious, the bartender was attentive and thorough. The cocktails at the Sundry & Vine were amazing, the bartender there was knowledgeable and so very nice. My room was perfect. Clean, spacious, well appointed, and the bathroom, well it was amazing! The shower was the absolute best. I loved that the hotel is in the perfect area for dining and entertainment. Great food places all around if you choose not to dine in house. I felt safe as a solo female traveling. Everyone at the hotel made this trip perfect.
Outstanding
101 reviews
4.8/5
Price from
US$195
per nignt
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Hotel near Downtown Indianapolis,Indianapolis100% of visitors choose this area
吴吴2018.12.10
The location is very good and many attractions are within walking distance. The hotel staff is very good at serving. The privacy of the hotel is very good. The pool is nice. The disadvantage is that the parking lot is expensive. Hotel staff suggested that we parked in the opposite shopping garage, which cost less than half of the hotel. There is also a feeling that the paper towels of the five-star hotel are very poor. There was no breakfast at the hotel because there were too many good restaurants to choose from.
Hotel near Downtown Indianapolis,Indianapolis100% of visitors choose this area
GGuest User2022.10.20
Room 2618 was a beautiful room. A few comments: 1) The room door was slightly misaligned and did not shut. They did fix it very quickly. 2) The internet went out on Thursday for 6+ hours Overall, the experience was great. The staff was very helpful and knowledgeable. The room was cleaned daily, which is different from many hotels currently.
Weekend Getaway, Arrived at the hotel, greeted warmly by the front staff, Ivey (I believe that’s her name) retrieved room key and proceeded to the room, on our way to the room, we noticed a little wear and tear, which is to be expected, but a little disappointing - arrived at our room, upon entry the odor was heavy laden with Male Fragrance, restroom was poorly cleaned, and there were structural defect. Informed the front desk of deficiencies and within 5 min., the environmental team including the Manager, Ryan were there, he addressed all of our concerns, kindly, and the team immediately started cleaning the room, due to the structural defects we opted not to stay in the room… Ryan quickly identified the same type of room on a different floor, to which we were highly pleased, no odor, clean, and without major structural defects. Initially I would’ve allocated 3 stars, but due to the service recovery and stellar customer service, definitely worth 5 stars. After the slight fiasco- we received complimentary drinks from the barthat was unexpected, but greatly appreciated!!! Lastly, per Ryan the hotel will be undergoing major renovations soon. We look forward to coming back once the renovations are complete. This is a great area to stay with lots of nice restaurants and shops.
The Homewood Suites by Hilton Indianapolis-Keystone Crossing hotel is located in the premier business and shopping district on the north side of Indianapolis, Indiana. The Homewood Suites by Hilton hotel offers 116 guest rooms that feature fully equipped kitchens, living rooms, private bedrooms and all the comforts of home. All guest suites include complimentary high-speed internet access, guest grocery shopping service, as well as free local phone calls. Guests at the Homewood Suites by Hilton hotel in Indianapolis, Indiana can start each morning with the daily complimentary Suite Start hot breakfast and end most days with the Welcome Home reception featuring a complimentary light meal and beverages Monday through Thursday evenings (subject to state and local laws). Other amenities of this Indianapolis, Indiana Homewood Suites hotel include complimentary high-speed internet access in all guest rooms, wireless internet access in the lodge area, an outdoor swimming pool and spa, a workout facility and sauna. The Homewood Suites by Hilton hotel in Indianapolis, Indiana is a wonderful hotel that offers every guest a superior facility in a premier location serviced by an exceptionally caring staff. Guaranteed. Make Yourself At Home!
Hotel near Downtown Indianapolis,Indianapolis100% of visitors choose this area
GGuest User2018.01.29
The hotel was kind and I had a good rest. I think it would be nice to have dinner at the hotel restaurant. The surroundings of the hotel were very nice.
Hotel near Downtown Indianapolis,Indianapolis100% of visitors choose this area
GGuest User2022.08.22
We stayed at the SpringHill Suites for GenCon. The room was modern with some nice touches like a sliding translucent room divider to given someone sleeping on the couch some privacy from the main bed. A separate shower and toilet room so more then one person could get ready in the morning. All the staff were very friendly and helpful. Breakfast was tasty and filling. Sadly like many stops on this trip, no black tea at breakfast, just a selection of herbal teas and coffee. Location is close to the downtown core and you can get to the Convention center though the JW without going outside.
Checked in late afternoon, and went to bar for a quick bite. The bartender was extremely, prompt, polite, and professional. He answered my questions regarding menu and answered all of my questions. Great food, but even better service from Craig Houk, the bartender. As a lifetime Diamond member of the Hilton Honors program, I truly appreciate him making my stay a pleasant experience.
Excellent
80 reviews
4.3/5
Price from
US$121
per nignt
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4.6/5
Outstanding
My daughter's wedding was this past weekend (Oct 5th) and we had blocked rooms for ourselves, the future bride and groom and guests. All I have to say is book here. the rooms are spacious and very clean. They are like very roomy studio apartments, with a stove top, sink and refrigerator and not one of those small ones usually found in hotel rooms. I found the managers as well as the staff to be accommodating. Everyone was friendly and always willing to help. I will always book the Residence Inn Indianapolis South/Greenwood for any future stays in that area.
DDanielwangwangVery good hotel, big room, hotel breakfast is 21 dollars, although it is close to the airport, but there is no noise, parking lot is free, we stayed for 5 days. I will go again next time
KKristy MI have never stayed at a Courtyard Marriott that was so filthy in my entire life. We are Marriott rewards members, but since we booked through a third party, I think we got the shaft (hotels don't like that). We were visiting for a family reunion, and upon check-in found out the Starbucks coffee was unavailable because the breakfast area was closed down for COVID. Now, I understand Corona problems, but nowhere on their website did they mention this, however there was a Starbucks 1 mile up the street open??? After visiting with family, we came back to the hotel about 10:30pm. Exhausted I pulled back the sheets to find a stain that looked like blood or jelly. Either way, I did not want to sleep there. (see pics). Therefore, in my nightgown and leggings, I shlepped down to the front desk and asked for another room. We were given a room on the first floor (note: there is smoking in this hotel, so it travels up). After moving all of our belongings, about 11:15 pm, we checked the beds. A ok. However, the bathtub was filthy (see pics). Also, do not plan on house-service...again, was not mentioned on the website. Never, ever, ever, ever, ever again. Keep driving up the highway about a mile for a nicer Marriott.
Culinary delights graced our mornings at Baymont NW, Indianapolis, where an array of fresh offerings delighted our palates. The immaculate upkeep of our accommodations reflected a meticulous dedication to cleanliness, ensuring a serene and comfortable retreat throughout our stay.
GGuest UserI have always recommended this hotel to everyone just because of the staff has the most amazing customer service until and I had the opportunity to speak with a general manager who is very very unprofessional but to top it all off the head housekeeper Roberto thought it was unacceptable to talk to me like I was beneath him I was trying to get into the side door to retrieve the rest of my belongings to check out he literally said to me and these are his words per Betim for me to shut the **** up or he would call the police on me who talks to someone like that I have given this Holiday Inn so much money I’ll offer the employees when I go out to buy them dinner I just I’m very respectful and for someone to talk to me like that that is so so unacceptable but if that’s the kind of people they want representing their establishment well then obvious they don’t value their customers. I will say one last thing he would not come outside and talk to me like that he hides behind the building the company so he thinks he can talk to people however he wants to and it’s acceptable when he could’ve stepped outside those doors and talk to me like that … and I am happy to give my name it is Michelle Thompson and I wouldn’t stay there ever again!!
I was a bit disappointed; the property wasn't quite as nice as I had expected. Overall it worked ok, but there were a few minor issues. The shower curtain didn't fit in the tub. The conditioner bottle in the shower shot upward instead of out as it was supposed to. The desk chair was very uncomfortable. The HVAC unit didn't seem up to the task of cooling the room; I had it set it to its minimum of 61-degrees to get it to be an acceptable temperature in the low 70s. There is also bright lights illuminating the side of the building; the curtains mostly blocked this out, but it made it hard to know when it was night and when the sun came up.
Rrenita SThe front best person is very helpful she had a good customer service she told me her name was Julie they have free breakfast in the mornings the room for very nice and clean the hotel is being remodeled it's very nice they're very friendly I attitude three nights stay here so far the service is very nice
GGuest UserGood for a cheap quick stay. Room was clean enough, no bugs or major issues that I usually check for when I travel. Staff was friendly but too quite a long time checking us in. Suggest to have your confirmation check in documents ready it’ll make it a lot smoother. Other than that, good experience overall
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